Property entrance

Reviews of Logis HAVVAH Hotel Gap

3 out of 5
Logis HAVVAH Hotel Gap
8 Avenue De Provence, Gap, Hautes Alpes

Reviews

8.2

Very good

Rating 10 - Excellent. 167 out of 540 reviews" "
Rating 8 - Good. 265 out of 540 reviews" "
Rating 6 - Okay. 77 out of 540 reviews" "
Rating 4 - Poor. 22 out of 540 reviews" "
Rating 2 - Terrible. 9 out of 540 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Very clean and comfortable! Good neighborhood with interesting restaurants! Super friendly welcome and staff!
Stayed 2 nights in Sep 2023
Response from Julie Smett Gillio-Tos, Owner on 28 Sept 2023
Dear guest, Your enthusiasm puts a smile on our faces and we look forward to seeing you again! It is a pleasure to read that you have noticed and appreciated the cleanliness of our hotel and the comfort of our rooms, both of which are of paramount importance to us. Your special mention of the welcome you and our staff have received warms our hearts, as we are committed day after day to providing our guests with the best possible service.We hope that our gourmet location will make you want to come back again. Have you had a chance to try the dishes from our partner restaurant Le Bistrok? It's a quality restaurant to be discovered without moderation.Julie Smett Gillio-Tos, OwnerLogis Havvah Hôtel Gap

10/10 Excellent

Paul

Stayed 1 night in Jul 2022
Response from reception on 2 Aug 2022
Bonjour Paul Nous vous remercions d'avoir pris le temps d' évaluer votre séjour au sein de notre établissement. Nous sommes ravis de voir au vu de la note que votre séjour s'est parfaitement déroulé Cordialement

6/10 Okay

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hot
Too claustrophobic for my taste. Not recommended for summer, no fridge and no AC. The staff is very good
Stayed 1 night in Jul 2022
Response from Julie Smett Gillio-Tos, Owner on 6 Sept 2022
Dear Giuseppe,Thank you for having chosen our establishment for your stay in the Hautes-Alpes.We are happy to see that our team, always devoted and efficient, has won you over with its benevolence. We love to welcome you and it shows!Our smallest rooms measure 16 m2, I regret that this does not meet your expectations.Yes, in this summer of 2022, it has been very hot, there have been strong heat waves and the temperature has been uncomfortable. This is why we have made fans available to our guests in their rooms until the installation of air conditioning, planned for this autumn.We look forward to welcoming you back to our hotel,Julie Smett Gillio-Tos, OwnerHAVVAH Hôtel Gap

10/10 Excellent

Susie

Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with very kind and helpful staff. Thanks!
Stayed 1 night in Oct 2020

6/10 Okay

Ethan

Stayed 1 night in Aug 2020
Response from La réception. on 20 Aug 2020
Ethan bonsoir, Nous vous remercions d'avoir pris le temps d'attribuer une note à notre établissement. Cordialement, La réception.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Heating initially did not work, was later fixed, lock box did not work, toilet seat completely misaligned, WiFi in room did not work either, carpets in room dirty
Stayed 1 night in Oct 2019
Response from Mélanie on 11 Dec 2019
Hello, Thank you for taking the time to share your experience with us. We are sorry to hear that your stay went wrong. We take your opinion into consideration in order to improve the quality of our services. Cordially. The reception.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from François on 14 Aug 2019
Cher client, Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions suite à votre séjour passé au Best Western Hôtel Gap. Nous sommes navrés d'apprendre que l'ensemble des services proposé par notre Hôtel et ses équipes n'ait été à la hauteur de vos attentes. Nous vous invitons à nous contacter directement par mail. Bonne journée. Cordialement, La réception

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stop over
really good stop over staff went out of there way to welcome us
Stayed 1 night in Jun 2019
Response from François on 17 Jul 2019
Dear guest, Thanks for having spent time giving us your thoughts about your stay at the Best Western Hotel Gap. We are glad to see that your stay reached your expectations, moreover we are happy to see that you particularly appreciated the warm welcome from our staff. We will not miss to share your marks and comments with each member of our staff. We hope having the pleasure to welcome you again at the Best Western Hôtel Gap. Regards François Front desk

8/10 Good

C. Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get the Gap
The hotel room was generous and perfect. Although equipped with 2 fans, we missed a proper air con to get the right temperature for an unparalleled comfort. Nevertheless, placed within easy reach of anything in Gap, would definitely recommend it. Its reception staff was as friendly as possible with minimal formalities to speed up the check in as well as check out process. Thanks 👍
Stayed 1 night in Jun 2019
Response from François on 29 Jun 2019
Dear guest, Thanks for having spent time giving us your thoughts about your stay at the Best Western Hotel Gap. We're glad to see that you particularly appreciated kindness from our staff, comfort of our rooms and also the location of the hotel. We're so much grateful that you won't hesitate to recommend it around you. However, we are sincerely sorry that it could have been hot in your room because of the lack of air conditionning, we hope it did not impact that much your stay. We hope having the pleasure to welcome you again at the Best Western Hotel Gap. Regards François Front desk

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from François on 20 Jun 2019
Cher client, Nous vous remercions d'avoir pris le temps de nous faire part de vos impressions suite à votre séjour passé au Best Western Hôtel Gap. Nous sommes ravis d'apprendre que vous ayez apprécié l'ensemble de nos prestations. Au plaisir de vous accueillir de nouveau au Best Western Hôtel Gap. Cordialement, François La réception

10/10 Excellent

lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and very comfortable
Very comfortable, with really nice staff members, very helpful.
Stayed 2 nights in May 2019
Response from François on 27 May 2019
Dear Mrs SORRELL, Thanks for having spent time on giving us your thoughts about your stay at the Best Western Hotel Gap. We are glad to see that you particularly appreciated our helpful staff members as well as the comfort of our rooms. It was a real pleasure having you there, we won't miss sharing your grades and comments with each staff members. We hope having the pleasure to welcome you again at the Best Western Hotel Gap. Regards François Front desk

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Decent Value, Clean, Nothing Fancy
A decent value, but the rooms are quite small and the property is old. That said, the rooms were clean and in good condition, and the staff was very friendly and helpful. I would skip the breakfast next time; there was minimal selection, the scrambled eggs were runny and the bacon undercooked (though that is common in French hotels).
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
No air conditioning. Very small and cramped. Not a 3 star hotel.
Stayed 1 night in Aug 2018
Response from Aissata on 29 Aug 2018
Dear client, we thank for your feedback after your stay in our hotel. We are sorry to see that you didn't enjoy your stay du to the lack of conditionning. In fact we had very hot days and we understand your dissatisfaction. For ecological reasons the hotel has chosen not to put air conditioning but we offer fans and fresh water at the departure. We hope that in spite of this bad experience, you will come back when the weather is better on Gap. Best regards, Aissata Accomodation Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good location , good breakfast. But no A/C ruins the experience during the summer.
Stayed 2 nights in Aug 2018
Response from Aissata on 14 Aug 2018
Madam, Sir, We thank you for your comment after your stay in our hotel. We are pleased to see that you enjoyed our continental breakfast. We hope to welcom you again for your next stay at Gap. Best regards, Aissata Accomodation Manager

10/10 Excellent

june

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for an overnight stay the receotionist
The receptionist very friendly helpful and cheerful
Stayed 1 night in Jun 2018
Response from Sandrine TURBAN on 31 Jul 2018
Dear Guest, All the staff and I would like to thank you for your good words. Looking foward to welcoming soon in Gap! Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

4/10 Poor

Glyn

Liked: Staff & service
Disliked: Room comfort
No aircon
No air conditioning in the rooms. Room was small. Breakfast was nice.
Stayed 1 night in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean..good value
Very nice hotel...a little bit a of walk to centre-ville, though.

6/10 Okay

Paul

Elusive
The hotel could not be found at the address given on your website. We searched around locally and found it by pure luck!

10/10 Excellent

Arthur, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk clerk was very helpful. Had troubl getting into the tub... It was very high and had no grab bar.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice, clean and comfortable place to stay to explore the greater region.

10/10 Excellent

Flo, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Gap, France
Very clean and well appointed. Very quiet as well. Staff very helpfull and friendly. About 15 minute walk from downtown but very safe area even late evening. Coffee machine in lobby made amazing espresso and lattes! Taxi was late picking us up for our return train to Paris but manager (his name escapes me at this point) drove us personally, using back streets so we made it on time! Overall very satisfied with this hotel. There is also a restaurant just next door if you need food and don't feel like going downtown!

8/10 Good

Corina, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goodfor one night
We stayed in Gap for one night en route to the Gorges du Verdon. The hotel is located in a residential area, far from downtown shops and restaurants. Luckily, there was a restaurant next door where we could have dinner. The room was small but it did not matter for one night. Breakfast was OK. I recommend this hotel only for a short stopover.

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

FAJON, FRANCE - USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient overnight stay
Good hotel, very nice people at the desk, and the restaurant next door is good quality. Try to avoid the rooms on the ground floor as the windows are small and open directly onto the parking.The rooms and bathrooms are clean but too small. They are OK for an overnight stay. The beds are too narow but firm. No air conditionning and that can be a problem during warm days.Breakfast is excelent in quality, quantity and variaty.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money for an over night stop over
Got what I expected and paid for. All good.

8/10 Good

sprucey, Nottingham, uk

Liked: Cleanliness, staff & service, property conditions & facilities
good for a stop over
Stopped here as driving route Napoleon. Clean and comfortable. Room small, toilet in tiny room. Staff nice. Went to old town for lovely meal as hotel not in great location.

10/10 Excellent

Richard, Salisbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Very happy with service and room.

10/10 Excellent

Richard, Salisbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover on way to Italy
Very clean hotel in an excellent location. Will stay there again.

8/10 Good

Katherine, Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room small but perfectly adequate - very clean and comfortable. Staff very helpful and breakfast better than many French hotels.

10/10 Excellent

Melissa, Louisville, Ky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a Getaway
Great Hotel in a small town in France. I booked last minute and the staff was super accomidating.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
This hotel was brand new as of
This hotel was brand new as of July 2010. We stayed there in October 2010 and it was perfect. The staff, cleanliness, politeness, knowledge of area, beds (fantastic), English speaking. We will stay here again for sure.

10/10 Excellent

Anonymous

Liked: Cleanliness, staff & service
Nice new motel-style room with
Nice new motel-style room with parking in front, separate toilet. Close to SuperU, MacDonalds, and restaurants. Building not quite finished and restaurant not yet opened, did not order breakfast so cannot comment. It was very hot and air-conditioning would have been nice as we could not leave the window open at night-no bars yet.

10/10 Excellent

Fabrice

Stayed 1 night in Feb 2024

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Stéphane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon sejour .Malgrenun perit loupeau bibeau du nettoyage des chambres.Acceuul super et resto original.
Stayed 3 nights in Jan 2024
Response from Julie Smett Gillio-Tos, Propriétaire on 25 Jan 2024
Cher Stéphane,Merci d'avoir pris le temps de partager votre expérience au Logis Havvah Hôtel Gap. Nous sommes ravis d'apprendre que vous avez passé un "très bon séjour" parmi nous.Nous sommes heureux de voir que notre équipe, toujours dévouée et efficace, a su vous conquérir par sa bienveillance. Nous aimons vous accueillir et cela se voit !C'est également une joie de voir que vous avez pu vous régaler de la cuisine du Bistrok, notre restaurant partenaire attenant à l'hôtel.Je vous prie une nouvelle fois de bien vouloir m'excuser pour ce "petit loupé" à votre arrivée, et suis heureuse que tout soit rapidement rentré dans l'ordre.Au plaisir de vous revoir à Gap pour un séjour 100 % réussi,

8/10 Good

Laetitia

Liked: Staff & service, property conditions & facilities
Nous avons dû annuler notre séjour mais la personne que nous avons contacté a été très gentille et professiinnelle
Stayed 1 night in Dec 2023

8/10 Good

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Pascale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Guillaume

Stayed 1 night in Nov 2023

10/10 Excellent

Axel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

BERNARD

Stayed 1 night in Sep 2023

10/10 Excellent

Gammella

Stayed 1 night in Sep 2023