Alpental Ski Area

Love the roof top. Elevator out of order. Waiting time extensive. Communication difficult with one staff member.

I have only positive things to say about this hotel. All the staff were absolutely amazing. The room was as advertised, and the hotel design was absolutely gorgeous.

The staff was excellent, professional and friendly. The location is excellent. The room was clean and well kept There was only one set of elevators and one of those stopped working, so it was extremely painful trying to navigate the elevators. The stairs were locked behind a door you needed a code to access and it wasn’t clearly marked. So clearly the markings of an older building. There was no business center, so printing boarding information and so forth was nearly impossible. Thank goodness, the staff allows you to print to the front desk computer. The restaurant hours and menu were disappointing.