Alpenquell Erlebnisbad

We stayed at the resort for our 25th anniversary and we were well taken care of by the staff-everyone from the kitchen staff to the cleaning staff and front end staff. They were very kind and insured we enjoyed our stay. The views from the deck facing the vallley and lakes were surreal. They were some of the best pictures of our trip. The buffet breakfast was a nice add-on since there’s not a lot of food dining options in the Beatenberg area. It is a 15 minute drive from Interlaken, but we enjoyed the calmness of the area. The amenities, such as the gym and spa was a nice touch to the stay. I would highly recommend this resort at this price point.

Staff were really friendly and helpful. Beautiful setting.

Me and my family went to Switzerland for a fun planned trip we found a listing near the Zurich HB station for check in we had at 3pm we got there around 3:15pm we looked at the main desk we saw that it said go to the back door while there was a whole check in desk at the front fully empty at the back we had to wait around 45 minutes for the owner to come around to check me and my family in and not just that we entered the building to see that our room still wasn’t ready after an hour and 45 minutes of waiting they finally finished cleaning, we entered the room to see still a couple trash pieces on the ground and to find out the listing didn’t have AC even though it mentioned having AC instead they give us a broken down taped fan as a replacement and at the end to end it off they only provide one bathroom to share to other hotel customers with 65 Swiss francs for room service that was horrible very bad experience with heat during the night only having a useless broken down fan very bad hotel and the worst experience nobody should ever have to stay here and have to feel this pain.