Search Chalets in Alnwick/Haldimand

"When we arrived we had to have someone come.to close the blind since it was so high we couldn't access it. The room temperature was at 25 which was far too warm. We turned on the air conditioner but it wasn't working very well. We ended up taking the filters out and they were black with dirt. The guys at the front desk cleaned them and brought them back to the room. The washroom wasn't the cleanest. There was brown all around the sink and the amount if soap scum in the bottom of the shower curtain was atrocious. The beds need to be updated. The beds were extremely uncomfortable. The one that I slept in tilted to the headboard so you were constantly feeling like you were sliding. The person thst I slept with was literally 2 inches lower than I was when lying down. When checking out the person did not seem interested in knowing what any if the issues were. I don't think I would spend my money on this hotel again."

"Air conditioner loud , bed uncomfortable, can hear everything in the room above us. Pool was fun , breakfast was okay , the side room with the bunkbeds were a fun addition! "

"when booking a room take the time to make sure it can meet your needs to access the room if you have partial disabilities .i made the mistake of not checking my wife has bad knees had hard time with going up and down the stairs as there was no elevator and no grab bars for support in the washroom and the shower."

"Update needed."

"I have reported and they got back to me, but the Queen room we booked had a smaller bed, the bathroom door was so squeaky (at night woke partner), AC no heat only blew cold air, and TV such poor screen quality. Anyways, not a huge huge deal, but we'll be looking for a different regular hotel."

"The room was clean but a bit tired and dated, especially carpets. Breakfast was quite good. Staff very friendly and helpful."

"The room was clean and no offensives odors. The breakast was very good with waffles, eggs, sausage, toast, yogurt , fruit etc. "

"I have been staying at hotels for quite a while. But the stay here was excellent. There were no issues. In fact, the staff was amazing. And the property was in great shape. It was very nice to stay there."

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