Title: Hôtel Universel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hôtel Universel Families find relaxation by Lac St Jean Beach with indoor pools for all ages, while Italian dining at Pacini and Swedish massages offer adult indulgence ## Photo gallery for Hôtel Universel ![Indoor pool - Hôtel Universel (Alma)](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/b55b98eb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - Hôtel Universel (Alma)](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/98ea1577.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food court - Hôtel Universel (Alma)](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/cd48d508.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Turkish bath/hammam, body treatments, Swedish massages, body wraps - Hôtel Universel (Alma)](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/39bc32ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace - Hôtel Universel (Alma)](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/da5d15c4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hôtel Universel offers recreation and relaxation near Lac St Jean Beach. Kids splash in the children's pool while adults enjoy the indoor swimming area. The on-site Pacini restaurant serves authentic Italian cuisine, and the spa provides rejuvenating Swedish massages. ## Reviews 9.2 Wonderful ## Popular amenities - Hot tub - Spa - Parking included - Free Wi-Fi - Restaurant £79 includes taxes & fees 25 Jan - 26 Jan ## Room options ### Check availability for these dates Tonight [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Standard Room, 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/5b8c3ef4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.6 Exceptional 38 reviews ### Highlights Soundproofed Air conditioning Fridge TV Sofa bed Premium bedding Private bathroom Shower/bath combination - Water view - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/ae4e5d48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.6 Exceptional 65 reviews ### Highlights Soundproofed Air conditioning Fridge TV Sofa bed Premium bedding Private bathroom Shower/bath combination - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Executive Suite, 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/ae4e5d48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed 8.4 Very good 5 reviews ### Highlights Soundproofed Air conditioning Fridge TV Premium bedding Private bathroom Shower/bath combination Hairdryer - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 Queen Bed ![Deluxe Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/a7d5d167.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning TV Premium bedding Coffee/tea maker Cable channels Laptop workspace In-room safe - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room, 2 Queen Beds ![Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/da5d15c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds ### Highlights Soundproofed Air conditioning TV Premium bedding Coffee/tea maker Cable channels Laptop workspace In-room safe - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room ![Deluxe Room | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/bb7f208d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Air conditioning TV Premium bedding Coffee/tea maker Cable channels Laptop workspace In-room safe - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlma-Hotels-Hotel-Universel.h2466882.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlma-Hotels-Hotel-Universel.h2466882.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.55061%2C-71.65451&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=D3iEXSUezi7ZR2IPKGZB3k_Z8Mc=) 1000, Boulevard des Cascades, Alma, QC, G8B3G4 #### What's nearby - Centenary Footbridge \- 5 min walk \- 0.3 miles - Alma College \- 7 min walk \- 0.4 miles - Mario-Tremblay Centre \- 1 min drive \- 1.0 mile - Ville d'Alma Spectacles \- 2 min drive \- 1.4 miles - Lac St Jean Beach \- 18 min drive \- 12.7 miles #### Getting around - Jean Lesage International Airport (YQB) - 172 min drive #### Restaurants - ‪Tim Hortons - ‬3 min drive - ‪Resto Roberto - ‬16 min walk - ‪McDonald's - ‬3 min drive - ‪Café du Clocher - ‬7 min walk - ‪Tim Hortons - ‬4 min drive ## About this property ### Hôtel Universel Family-friendly hotel near the airport Located close to Lac St Jean Beach, Hôtel Universel provides a terrace, a playground and an arcade/games room. Treat yourself to a body scrub, a body treatment or a massage at the on-site spa. The on-site restaurant, Pacini, features Italian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Other perks include: - An indoor pool and a children's pool - Free self-parking - Full breakfast (surcharge), free bike hire and an electric car charging station - A front desk safe, a vending machine and smoke-free property Room features All 71 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Extra amenities include: - TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2470000/2464300/2464275/15ce0f32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Travelodge by Wyndham Alma Alma - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 8.4 Very good 824 reviews £83 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=2464275&PinnedHotelID=2464275&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room | Laptop workspace, blackout curtains, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90030000/90028900/90028880/f97f9eef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel-Motel Normandin Alma Alma - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 197 reviews £78 includes taxes & fees 25 Jan - 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16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=428305&PinnedHotelID=428305&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/21700/21641/b38c8a0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Chicoutimi Chicoutimi - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.0 Very good 1,001 reviews £101 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=21641&PinnedHotelID=21641&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children - A bar/lounge - A restaurant ### Restaurants on site - Pacini ### Things to do - Arcade/game room - Children's pool - Free bicycle rentals - Full-service spa - Gym - Hot tub - Indoor pool - Playground - Ski storage ### Family friendly - Arcade/game room - Children's pool - Indoor pool - Laundry facilities - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 13 meeting rooms - Business centre - Conference centre - Coworking space ### Outdoors - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Wheelchair accessibility - Wheelchair-accessible parking ### More - 4 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CAD 10.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: approximately CAD 14 to 22 for adults and CAD 9 to 15 for children - Rollaway bed fee: CAD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Property Registration Number 008072, 2026-11-30 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 9:00 PM ### Property is also known as Hotel Universel Hotel Universel Alma Universel Alma Hôtel Universel Alma Hôtel Universel Hôtel Universel Alma Hôtel Universel Hotel Hôtel Universel Hotel Alma ## Frequently asked questions ### Does Hôtel Universel have a pool? ### How much does it cost to stay at Hôtel Universel? ### Is Hôtel Universel pet-friendly? ### How much is parking at Hôtel Universel? ### What time is check-in at Hôtel Universel? ### What time is check-out at Hôtel Universel? ### Where is Hôtel Universel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hôtel Universel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 646 8 - Good 281 6 - Okay 50 4 - Poor 20 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Veronica 27 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice room, good food ##### Veronica Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Claudia 10 Nov 2025 Liked: Cleanliness, property conditions & facilities Nice hotel- good restaurant ##### Claudia Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Justus 23 Dec 2025 Liked: Cleanliness, staff & service The room was clean. The reception was quick to handle my check in. No issue. ##### Justus Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Marie-Nicole 23 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was great! ##### Marie-Nicole Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Verified traveller 8 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Great stay and great view. ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Sylvie 5 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly service, nice rooms, comfortable bed, all good!! ##### Sylvie Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Nathalie 1 Sept 2025 Everything was Perfect ! ##### Nathalie Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Hélène 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was excellent ##### Hélène Stayed 1 night in Jul 2025 ### 8/10 Good #### Peter 1 Nov 2025 Liked: Amenities Barbour’s a Remus ##### Peter Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lynn 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Immaculately clean, well maintained hotel. Surprising amount of services and quality dining available for a small city. Easy to walk around. ##### Lynn Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Vincenzo 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and spacious room ##### Vincenzo Stayed 1 night in Aug 2025 ### 8/10 Good #### Manon 15 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room was very nice. Bed very comfortable. The only issue was that the bathroom had an unpleasant smell. ##### Manon Stayed 2 nights in Sep 2025 ### 8/10 Good #### Susan 13 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were clean ##### Susan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Mario 27 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Super Hotel ##### Mario Stayed 1 night in Dec 2024 ### 10/10 Excellent #### kevin 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place ##### kevin Stayed 1 night in Jan 2025 ### 10/10 Excellent #### patrick 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super ##### patrick Stayed 1 night in Sep 2025 ### 10/10 Excellent #### SOHEIL 6 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable room, Helpful staff. ##### SOHEIL Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Marilyn 25 Jul 2025 Liked: Cleanliness, property conditions & facilities All was good. ##### Marilyn Stayed 1 night in Jul 2025 ### 8/10 Good #### Verified traveller 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall good ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Jean-Pierre 7 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa-like location with a nicely appointed atrium with pool, hot tub and sauna. ##### Jean-Pierre Stayed 1 night in Aug 2024 ### 10/10 Excellent #### SOHEIL 5 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff are very helpful. ##### SOHEIL Stayed 1 night in Jul 2024 ### 10/10 Excellent #### jose antonio 14 Oct 2024 Liked: Amenities Good service nice city ##### jose antonio Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### kevin 22 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Belle place ##### kevin Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Catherine 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect ##### Catherine Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Andre 11 May 2025 Liked: Amenities Super ##### Andre Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Long Beach Lodge Resort](https://www.expedia.co.uk/Tofino-Hotels-Long-Beach-Lodge-Resort.h1892359.Hotel-Information) > > [Fairmont Jasper Park Lodge](https://www.expedia.co.uk/Jasper-Hotels-Fairmont-Jasper-Park-Lodge.h24928.Hotel-Information) > > [Pine Bungalows](https://www.expedia.co.uk/Jasper-Hotels-Pine-Bungalows.h37405792.Hotel-Information) > > [Lake Louise Inn](https://www.expedia.co.uk/Lake-Louise-Hotels-Lake-Louise-Inn.h74992.Hotel-Information) > > [Bear Lodge - 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