Search Hotels Near Allen County Public Library - Waynedale Branch, Fort Wayne

"TV system was simple Free-To-Guest. Was not what I'd expect to see at any Hyatt hotel. WiFi was completely unusable. I was forced to use my cell data plan."

"The staff welcome you with a bottle of water was so cool. My only issue is the breakfast didn't have variety of fruits. They serve only apples during my stay."

"We voluntarily gave up our room to another guest who ordered, but didn’t receive, a handicapped room. Ours happened to be, so we switched. I suspect we were then put in a room that they hadn’t finished remodeling. The hotel was fine, and the main part of our room was OK. But the showerhead was broken, the bathtub spout was stained, the overhead bathroom fan was hanging down as it might fall, there was paint where it shouldn’t be and lack of paint where there should. The elevator was out, and the stairs up to the third floor were really worn badly and dirty. Staff left bags of linens all over the hallways in the morning so you had to work your way through to walk down the hallway. And finally, the chain lock in the room was installed backward, meaning it would be useless if needed, one screw missing with the needed scree and a cordless drill left on the bathroom counter when we arrived. Staff was nice. Breakfast was ok. Price was ok. Probably not returning."

"Staff are very attentive and willing to help. The rooms are clean and very spacious. For a continental breakfast it was quite appealing."

"I hope to forget about this place forever. The staff has ruined my stay by making a mistake in my reservation and ruining my son’s graduation day for me, the room service doesn’t not care about Do not disturb signs and ruined a very important work meeting for me by literally breaking into my room. I will skip mentioning breakfast, amenities and other minor things. Associating itself with Hilton is a misleading claim."

"The hotel needs to be cleaned better"

"Enjoyed the layout of my room, everything was very clean, including the common spaces. Will definitely stay again when I’m back in Fort Wayne"

"Rooms were spacious and clean. Great location with all the amenities needed on site."

"The room key machine was broken, and staff had to escort guests to our rooms during our stay, every time we left the room. The machine had been down 5 days according to staff. That's really not acceptable. A problem is understandable, but 5 days? There were no security checks, staff just asked your room number and walked you there without confirming that is your room. Poor way to handle the situation. "