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Reviews of Haven Backpacker Resort

2 out of 5
Haven Backpacker Resort
3 Larapinta Drive, Gillen, NT

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 63 reviews" "
Rating 8 - Good. 23 out of 63 reviews" "
Rating 6 - Okay. 19 out of 63 reviews" "
Rating 4 - Poor. 8 out of 63 reviews" "
Rating 2 - Terrible. 2 out of 63 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, spacious, helpful staff, in room bathroom, close to downtown
Stayed 2 nights in Nov 2019

10/10 Excellent

Sergey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good backpackers to stay in Alice Springs
Clean and comfortable facilities, no issues with the stay, good safe parking, locked for the night, try to get in early.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Oct 2019

6/10 Okay

Joana

Liked: Cleanliness, staff & service
Value for $
Budget option at short notice, location was very close to city centre
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We booked a family room which had its own ensuite, kettle and mini fridge. The kids enjoyed having a tv in the room.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities
spacious family room, Easy wifi access, big kitchen and dining area, balcony
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Great location, great room. A bit noisy. Kitchen not very well stocked with basic equipment.
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked that we got our own room between the 3 guests. But the lack of car spaces and the noise that other people occured ess terrible. I jaf a group of backpackers smashing up a car at my back door and the noise was ridiculous. And being there with 2 boys and having our race van sit on the streets as 3 places werr wadted eith unregistered car's smashed car and shipping containers. No organization with vehicle's and very inconsiderate people would just park were even and even block people in. Wont be staying again but will be back again next year fir the race.
Stayed 7 nights in Jun 2019

6/10 Okay

Ian

Liked: Staff & service
Ok for a night
It's an ok place to stay for one night. The facilities are ok and reception staff was great. There was not enough towels for a private room.
Stayed 1 night in Jun 2019

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a laid back resort with so many people from around the world to chill with by the pool or to sit at the outdoor areas & chat & walking distance to the centre of town. 😊
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2018

10/10 Excellent

Paul, NT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location,good customer service,the only place to set off on your Uluru experience,oh! free breakfast in the mornings,cheers.
Stayed 6 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2018

4/10 Poor

Grace

Disliked: Cleanliness, property conditions & facilities, room comfort
Only if you on tight budget
The mattress is old, the floor is very dirty and the aircon is very noisy. Better stay else where. There is no food nearby the area , except Subway in the petrol station opposite the place.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Solo traveler
Stayed 3 nights in all, ensuite. AC a bit noisy but working. Friendly and knowledgeable staff. Big issue with all internet access down for at least 3 days and the company providing service didn't.
Stayed 5 nights in Apr 2018

8/10 Good

Marc, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good in AS
Had a great stay at Havon. Staff was nice and helpful and very nice. Room was spacceous and the AC work pretty goog. No complaints.
Stayed 3 nights in Mar 2018

8/10 Good

Moses

Liked: Staff & service, room comfort
for one night before a camping trip
You get what you paid for.
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Convenient backpacker accommodation
Fairly standard backpacker accommodation, room was large and staff were friendly. Good location

6/10 Okay

Allan

Liked: Staff & service
Disliked: Cleanliness
Nice but needs some love
Dirty room with cockroaches in it, and AC that only works for 1hr intervals. Initially given the wrong room which was occupied, makes me question security. Otherwise nice fast internet and good facilities including cheap shuttle bus to airport.

6/10 Okay

Sel, Nth Q'ld

Disliked: Cleanliness
Overpriced.
At certain times of the year when Alice motels raise rates, then the Haven is comparatively cheaper. Generally the rate is too high for what you get for singles or couples.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Disappointing
It wasn't until the fourth room I was put in that I was able to stay, with the previous three over-booked. I was in the second room for two hours, past 9pm, when another couple arrived and we discovered the staff over-booked. The staff acknowledged the next morning my experience was, in their words, "bull----". They offered me alcohol to make up for it. I would have preferred if they refunded one of my nights' stay. I stayed for two nights in total and had already paid upfront, so I didn't go somewhere else. I will not stay here again. The 'pillow' was a joke. It was holey and such poor material it was like sleeping directly on a mattress. The room stank and was generally unhygienic and the couch on the decking outside was disgusting.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was terrible that was not looking nice
The room was not looking double sweet room that was looking so bad but one thing I want to say that the staff was so nice.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Friendly reception staff. Good room. Needs a bit of a clean and a pot of paint. But good value for money.

6/10 Okay

Murdochwa, Darwin, NT

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cheap and very average
The stay is cheap but the rooms are very basic and the communal kitchen areas are very dirty but it is a cheap backpackers close to town.

4/10 Poor

married couple, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended by our tour operator
Shared dorms are very cramped. Every one staying there using taking a tour, and hence gets up really early We have shared dorm and double room. Go for the double room. Much nicer.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Very nice

6/10 Okay

nyctraveler, nyc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs lockers
It's hard to imagine a backpacker hostel that doesn't have lockers in the room you can lock your stuff up in. If you're traveling with a camera, iPad, etc your not going to want to leave anything in the room. Place was reasonably clean. Internet was pretty good $5/day $15 for a week. Laundry facility. Em suite bathrooms were a nice touch. Overall ok, but for the locker issue alone I wouldn't stay there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good for the price
We stayed in a private room with a private bathroom and we had no problems. It was good as a cheap place to stay for one night. The staff were really nice and helpful. We only stayed here as a stop for another destination, I wouldn't stay here for my entire trip though.

10/10 Excellent

Clea, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Opposite the BP, great for ice creams and midnight snacks

6/10 Okay

Mike, Australia - NT - Regional NT

Disliked: Staff & service, property conditions & facilities
Facilities: Nothing special; Service: Sloppy;

4/10 Poor

safariman, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities
Only a Youth hostel.
So when U make Ur booking dont forget that! Noisy evenings and sometimes mornings too.That is normal for young people.It was one of the least expensive accomodation available. However Im sure that a little more may have bought me more comfort. Anyway the Alice is definetly NOT a tourist destination. Unless U visiting from some other part of the world of course.

8/10 Good

Ya, Australia - SA - Adelaide

Liked: Cleanliness
Facilities: Basic; Value: Economical; Service: Basic; Cleanliness: Pleasant;

8/10 Good

lee, Australia - QLD - Brisbane

Disliked: Cleanliness

8/10 Good

Maria, Australia - VIC - Melbourne

Liked: Staff & service, property conditions & facilities
Facilities: Above average, has a pool; Value: Economical; Service: Remarkable, Staff friendly & helpful.; Cleanliness: Reasonable. Needs work.;

8/10 Good

Chris, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Affordable; Service: Courteous; Cleanliness: Pleasant; close to town

6/10 Okay

Tim, Australia - VIC - Melbourne

Liked: Staff & service
Facilities: Modest; Value: Could be better; Service: Good; Cleanliness: Tidy;

10/10 Excellent

Katie, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Fantastic; Service: Professional; Cleanliness: Pleasant;

8/10 Good

Jean, Australia - NT - Regional NT

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Inexpensive; Service: Very friendly and helpful; Cleanliness: Spotless;

4/10 Poor

karyn, Australia - NT - Alice Springs

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Run-down; Value: Could be better; Service: Amateur; Cleanliness: Smelly, dirty hair on the floor.; brochure over rates the venue...

6/10 Okay

Jessica, Australia - QLD - Brisbane

Liked: Staff & service
Facilities: Basic; Value: Acceptable price; Service: Good; Chat to the reception people for hints about tours. They were mostly very helpful to me.

4/10 Poor

Peter, Australia - SA - Adelaide

Disliked: Cleanliness, staff & service
Cleanliness: Unsanitary, Dirty holed sheets; Overpriced for what it is, and grubby and a dangerous to health even given whatg it is

8/10 Good

cheryl, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Economical; Service: Knowledgeable; Cleanliness: Pleasant;

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Eric, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Impressed hotel
It's really good hotel, but quilts were not enough.

6/10 Okay

Pierre, Australia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Facilities: Top of the line; Value: Reasonable; Service: Inferior; Cleanliness: Spotless;

4/10 Poor

Elyse, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Dirty; Value: Cheap; Service: Amateur; Cleanliness: Dirty, Poor; Didn't know we were booked in, even though I had the email. Tried to make me pay again

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Mette

Liked: Staff & service
Disliked: Room comfort
Fin beliggenhed, men koldt
Fin beliggenhed i forhold til centrum men noget koldt om natten og der er kun et stykke stof som dyne, så bring et tæppe
Stayed 1 night in Jul 2018

6/10 Okay

ky, toyonakashi

Liked: Cleanliness, staff & service, property conditions & facilities
値段と相応
かなり暖かい地域ですが、冷凍庫がなく飲み物を凍らす事ができませんでした。 自分たちの部屋のベットの中央部が壊れて沈んでいて一泊だけしか泊まっていないので支障はありませんでしたが、連泊だったらかなりきつかったかなと思います。 それ以外はキッチン用品、部屋の清潔さは良かったです。 自分たちは早く寝たのですが、隣の団体が外出飲んでいて多少うるさく感じました。