Title: Palacio Salvetti Suites Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Palacio Salvetti Suites Aparthotel connected to a railway/underground station in Alicante ![Deluxe Suite (Alfonso XIII) | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/30000000/29120000/29114900/29114819/3f565508.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Suite (Alfonso XIII) | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/30000000/29120000/29114900/29114819/693e107e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite (Alfonso XIII) | Balcony view](https://images.trvl-media.com/lodging/30000000/29120000/29114900/29114819/5e22e2da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/30000000/29120000/29114900/29114819/cb0392a0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite (Alfonso XIII) | Living room | Flat-screen TV](https://images.trvl-media.com/lodging/30000000/29120000/29114900/29114819/9a3d3875.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies Nestled near El Corte Ingles Shopping Center and Postiguet Beach, Palacio Salvetti Suites offers a tranquil retreat. Relax on the sun-kissed terrace or unwind in the lush garden. With laundry facilities, bike rentals, and tour/ticket assistance at your fingertips, you'll feel right at home. 9.8 Exceptional ## Popular amenities - Room service - Kitchen - Parking available - Breakfast available - Outdoor space - Laundry £111 includes taxes & fees 9 Dec - 10 Dec ## Room options ### Check availability for these dates Tonight [Nov 8 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=29114819&PinnedHotelID=29114819&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=29114819&PinnedHotelID=29114819&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 9 - Nov 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=29114819&PinnedHotelID=29114819&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=29114819&PinnedHotelID=29114819&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=29114819&PinnedHotelID=29114819&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=29114819&PinnedHotelID=29114819&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=29114819&PinnedHotelID=29114819&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=29114819&PinnedHotelID=29114819&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Romantic Suite (Buhardilla) | Living room | Flat-screen TV](https://images.trvl-media.com/lodging/30000000/29120000/29114900/29114819/2f76fb7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Suite (Buhardilla) ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Kitchen Separate sitting area Separate dining area Soundproofed rooms Individually furnished Individually decorated Air-conditioning - 506 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Executive Suite, Patio, Garden View | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/30000000/29120000/29114900/29114819/f70dd1a2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, Patio, Garden View 10.0 Exceptional 1 review ### Highlights Furnished patio Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Furnished patio Separate sitting area Separate dining area Soundproofed rooms Individually furnished Individually decorated - 538 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Luxury Suite, Balcony, City View | Living room | Flat-screen TV](https://images.trvl-media.com/lodging/30000000/29120000/29114900/29114819/c04195d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, Balcony, City View ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Balcony Separate sitting area Separate dining area Soundproofed rooms Individually furnished Individually decorated - 646 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Premier Suite, Balcony, City View | Living room | Flat-screen TV](https://images.trvl-media.com/lodging/30000000/29120000/29114900/29114819/133d5b5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, Balcony, City View ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Balcony Separate sitting area Separate dining area Soundproofed rooms Individually furnished Individually decorated - 753 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Royal Suite | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/30000000/29120000/29114900/29114819/554d1c26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Balcony Separate sitting area Separate dining area Soundproofed rooms Individually furnished Individually decorated - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Deluxe Suite (Alfonso XIII) | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/30000000/29120000/29114900/29114819/3f565508.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite (Alfonso XIII) ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Balcony Separate sitting area Separate dining area Soundproofed rooms Individually furnished Individually decorated - 990 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlicante-Hotels-Palacio-Salvetti-Suites.h29114819.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlicante-Hotels-Palacio-Salvetti-Suites.h29114819.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.34473%2C-0.48513&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8KyJTd5ggpQddIZI1dMtpshbwus=) Carrer Castanos, 7, Alicante, Alicante, 3001 #### What's nearby - Explanada de Espana - 2 min walk - 0.1 miles - Alicante Harbour - 5 min walk - 0.3 miles - Central Market - 5 min walk - 0.3 miles - Postiguet Beach - 8 min walk - 0.4 miles - El Corte Ingles Shopping Center - 11 min walk - 0.6 miles #### Getting around - Alicante (YJE-Alicante Train Station) - 12 min walk - Raspeig Tram Station - 19 min drive - Alicante (ALC-Alicante Intl.) - 16 min drive #### Restaurants - ‪Sale & Pepe Castaños - ‬1 min walk - ‪Nou Manolín - ‬1 min walk - ‪Sala Almonte - ‬1 min walk - ‪Chico calla - ‬1 min walk - ‪T en T (tapas en tablas) - ‬1 min walk ## About this property ### Palacio Salvetti Suites Aparthotel connected to a railway/underground station in Alicante Self parking, laundry facilities and express check-in are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance and a garden are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a sitting area, and other amenities include free WiFi and a flat-screen TV. Weekly housekeeping is available. Palacio Salvetti Suites offers 10 air-conditioned accommodations with espresso makers and a safe. This individually decorated and furnished accommodation has separate sitting areas. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Alicante aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis. 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Pool - Free WiFi - Air conditioning - Gym 9.0 Wonderful 487 reviews £84 includes taxes & fees 26 Nov - 27 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=1627732&PinnedHotelID=1627732&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Beach nearby ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Onsite parking available only on request - Covered parking on site (EUR 25 per night) - Limited on-site parking - Wheelchair-accessible parking available ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Espresso maker - Hob - Microwave - Oven - Refrigerator - Toaster ### Dining - Daily continental breakfast available 8 AM to 11 AM for a fee: EUR 19 for adults and EUR 10 for children - Room service ### Bedrooms - Bedsheets provided ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Living spaces - Separate dining area - Separate sitting area ### Entertainment - Flat-screen TV ### Outdoor areas - Garden - Terrace ### Laundry - Laundry facilities ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - In-room accessibility - Lift - Low-height door lock - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk - Wheelchair-width doorways - Smoke-free property ### Services and conveniences - Blackout drapes - Guidebooks - Housekeeping (weekly) - Iron/ironing board - Limited-hour front desk - Local maps - Lockers - Luggage storage - Restaurant dining guides - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - Connected to a rail/subway station - In a historical district - In the city centre - Near a health/beauty spa - Near a hospital - Near a metro station - Near a train station - Near an outlet shopping centre - Near the airport ### Things to do - Bicycle rentals ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Security system ### General - 10 units - Bicycle rentals - Garden - Individual decor - Individual furnishings - Soundproofing ## Policies ### Check-in Check-in start time: noon; check-in end time: 5:00 PM Early check-in subject to availability Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 8 AM - 5:00 PM Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 10:30 AM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours), key retrieval, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 200 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately EUR 19 for adults and from EUR 10 for children - Covered self-parking fee: EUR 25 per night - Late check-out is available for a fee (subject to availability) - Cleaning/housekeeping/linen fee: EUR 45 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 17 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cots/infant beds and on-site parking This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Palacio Salvetti Suites Apartment Alicante Palacio Salvetti Suites Apartment Palacio Salvetti Suites Alicante Palacio Salvetti Suites Alica Palacio Salvetti Suites Alicante Palacio Salvetti Suites Aparthotel Palacio Salvetti Suites Aparthotel Alicante ## Frequently asked questions ### Is Palacio Salvetti Suites pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Palacio Salvetti Suites? > As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Palacio Salvetti Suites on 9 Dec 2025 start from £110.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Alicante-Hotels-Palacio-Salvetti-Suites.h29114819.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Palacio Salvetti Suites? > Self-parking is available for EUR 25 per night. Limited spots are available. ### What time is check-in at Palacio Salvetti Suites? > Check-in start time: noon; check-in end time: 5:00 PM. ### What time is check-out at Palacio Salvetti Suites? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Does Palacio Salvetti Suites provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Palacio Salvetti Suites located? > Located in Alicante City Centre, this aparthotel is within a 10-minute walk of Calle Castaños, Alicante Harbour and Postiguet Beach. Alicante Principal Theatre and Fogueres Festival Museum are just steps away. Alicante (YJE-Alicante Train Station) is 12 minutes by foot and Alacant Terminal Station is 12 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palacio Salvetti Suites Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 114 8 - Good 12 6 - Okay 1 4 - Poor 1 2 - Terrible 0 ### 9.8/10 Cleanliness ### 9.8/10 Staff & service ### 9.6/10 Amenities ### 10/10 Property conditions & facilities ### 9.4/10 Eco-friendliness ### 10/10 Excellent #### Darren 21 Oct 2025 Liked: Cleanliness, property conditions & facilities, communication Fabulous place to stay in central Alicante 🙏 ##### Darren Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Luciano 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Very nice staff and a great place ##### Luciano Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Svjatoslavs 12 Jun 2025 Liked: Cleanliness, room comfort, communication Simply perfect apart hotel to stay in the atmosphere of ancient palace in the heart of Alicante with the highest level of comfort. ##### Svjatoslavs Stayed 1 night in Jun 2025 ### 10/10 Excellent #### oliver 22 Dec 2024 Liked: Cleanliness, room comfort, communication #### Amazing special place!! Amazing place in the center and close to the beach. Hotel staff is extremely nice and helpful. It is clean, friendly and just simply amazing!! We will be back for sure next time we are in alicante ##### oliver Stayed 6 nights in Dec 2024 ### 10/10 Excellent #### martin 17 Nov 2024 Liked: Cleanliness, room comfort, communication Great apartment located very central. Excellent! ##### martin Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Nico 26 Jan 2025 Liked: Cleanliness, room comfort, communication #### Really nice location and nice stay Location was really great! Easy to access and the place was really nice. There is some ladders which you need to use to enter. We had a patio which was really nice extra. Rooms are spacious and elegant due the ceiling height. ##### Nico Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Marmar 2 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication It was a large, spacious, very clean apartment. Staff were helpful and friendly. It was less than 2 minutes from the beach. ##### Marmar Stayed 5 nights in May 2024 ### 10/10 Excellent #### Luis 9 Oct 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful ##### Luis Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Janice 22 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Spacious Salvetti. These are beautiful spacious apartments. They are located right near all the lovely tapas bars. The bedroom windows have double glazing so a very peaceful sleep. I would recommend Salvetti Suites to anyone traveling to Elacante. They are great value for money also. ##### Janice Stayed 3 nights in Sep 2018 ### 10/10 Excellent #### MARIA CRISTINA GOMEZ 27 Sept 2025 Liked: Cleanliness, property conditions & facilities, communication Excellent ##### MARIA CRISTINA GOMEZ Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### DAVID 16 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Our apartment (number 2.5) was absolutely fabulous, spacious and had all amenities we needed. Beautifully and sympathetically renovated. We felt we were still in the old Palace! ##### DAVID Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Priscilla 5 Aug 2025 Liked: Amenities Top Unterkunft ##### Priscilla Stayed 1 night in Jul 2025 ### 10/10 Excellent #### James 23 May 2025 Liked: Cleanliness, amenities, property conditions & facilities This is small hotel with full kitchen. The building is of heritage importance with tasteful contemporary updates creating a quite magnificent product. The room we stayed in was very comfortable with a large luxurious bathroom. Due to the small nature of the hotel, check-in, hotel access are a bit different from a normal hotel, however was efficient and easy. This hotel does not have restaurants but has a lot of selection within a few seconds to a few minutes walk, along with supermarkets close by. The location is very central and close to lots of amenities within walking distance. ![](https://a.travel-assets.com/ugc/hotel-reviews/41d09a22-2637-40fa-858d-1a7bb85e8923-1748013910904.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/69b4ce08-c7a8-4753-9835-d276a04fb25c-1748013910564.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/686efd07-ee13-4eff-98d5-1cd66544ba89-1748013910012.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f7228779-3126-45a0-b9e2-dfc50f7ba5d9-1748013908683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### James Stayed 1 night in May 2025 ### 10/10 Excellent #### Yvrain 15 May 2025 Liked: Cleanliness, room comfort, communication #### À mon sens le plus bel endroit proche de tout Endroit incroyable et proche de tous les lieux à visiter et de la vie nocturne ##### Yvrain Stayed 2 nights in May 2025 ### 10/10 Excellent #### Moshe 13 May 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Wonderful place, will be back!!! ##### Moshe Stayed 3 nights in May 2025 ### 10/10 Excellent #### kenneth 21 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Fantastic location. The bedroom facing the pedestrian area is loud all night so be prepared. Otherwise it is in a great area for everything. ##### kenneth Stayed 1 night in Feb 2025 ### 8/10 Good #### byeongho 10 Feb 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Crowded area… tough for parking. No room service… ##### byeongho Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 15 Jan 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent property and experience. I recommend this property. ##### Verified traveller Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Mariangeles 30 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication El lugar es precioso y muy bien ubicado. ##### Mariangeles Stayed 2 nights in Dec 2024 ### 8/10 Good #### Verified traveller 18 Nov 2024 Liked: Cleanliness, room comfort Disliked: Communication #### AMAZING SUITES! Amazing suite :) bad communication with the hotel ##### Verified traveller Stayed 1 night in Nov 2024 ### 8/10 Good #### Jakob 8 Nov 2024 Liked: Cleanliness, room comfort #### Luksus i Alicante! Fantastisk sted, midt i Alicante. Super sødt personale ![](https://a.travel-assets.com/ugc/hotel-reviews/4C81C7B4E71293B248D54EA26DEF1F8A10CC8C4F1731082545352.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jakob Stayed 1 night in Nov 2024 ### 10/10 Excellent #### STEPHANIE 17 Oct 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Such a great building! Huge space! Excellent location ##### STEPHANIE Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Lawrence 14 Jul 2024 Disliked: Room comfort, communication #### A let down, despite being pretty First off, the place is an old ~4 story building on the edge of a pedestrian zone. You will be greeted with a grand door, and a beautiful marble interior and marble stair case. Walking in was amazing, giving the impression you had picked a truly amazing place. Amazing details in the shared areas. Art, glass floor, atrium, etc. It was the service which really let us down. There were two events, I’ll let you judge: 1) Prior to our arrival, we started getting phone calls. They were concerned about whether we were aware that it the bonfire festival was on, and the streets would be closed. Nice service right? But what got strange was how much they called. Are you still coming? Have you decided? Will you be cancelling your stay? It started to feel like they did not want us to come. That they realized that if we cancelled, with the festival, they could get 2x the rate 2) After the long drive, we wanted a shower to freshen up before we explored the city. There was no hot water. We mentioned this on the way out, and went about our day. The next day, on the way out we mentioned it to an older gentleman who materialized, who started to tell us that was impossible, because it was electric heat. He started to come across patronizing and would not listen or help. I raised this with Hotels.com, for whom they lied that there was water. I raised this directly with the company, who seemed to get emotional, offered nothing of value. Very poor customer service. Cheap. ##### Lawrence Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Viktor 10 Jul 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Better than expected. I was realy empressed by this size and quality of suite. Book with confidence. ##### Viktor Stayed 1 night in Jul 2024 ### 10/10 Excellent #### PIERRE 3 Jul 2024 Liked: Cleanliness, room comfort, communication Amazing suite; three large rooms newly appointed. 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