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Hotel Convento de Santa Clara

3.0 star property
Step into this urban oasis where you can indulge your senses with good food and drink while staying connected.

Choose dates to view prices

In the heart of the city, Hotel Convento de Santa Clara offers a unique blend of history and modern comforts. Unwind in the garden or coffee shop/cafe, enjoy a meal at Restaurante del Convento, and stay connected with in-room WiFi. With a library, bar, free self parking and luggage storage available to guests.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots are available on request at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 5.50 per person
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Convento de Santa Clara pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Convento de Santa Clara?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Convento de Santa Clara?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Convento de Santa Clara?

Checkout is at noon.

Where is Hotel Convento de Santa Clara located?

Located in the heart of Alcazar de San Juan, this hotel is within 1 mile (2 km) of Plaza Espana, Railroad Museum of Alcazar de San Juan and Alces Park. Molinos de Viento and Laguna Grande are also within 12 miles (20 km). Alcázar de San Juan Station is 10 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 11 out of 45 reviews
Rating 8 - Good. 21 out of 45 reviews
Rating 6 - Okay. 9 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel. Bueb precio. Bien situado a 10 minutos del centro de Alcázar. Nuestra habitación en la segunda planta, por el claustro, amplia y cómoda. La única pega que el wifi no llegaba bien.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super agradable en todos sus aspectos,el edificio ,sus instalaciones,su entorno increiblemente bonito
Stayed 1 night in Jan 2020
Verified

8/10 Good

Fray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très propre, rien à redire. Serviettes ayant beaucoup servi,
Stayed 1 night in Jan 2020
Verified

8/10 Good

Maravillas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A la llegada nos informaron que el aire acondicionado no funcionaba en todas las estancias, y nos situaron en las habitaciones que menos sol daría. Además, tampoco podíamos pagar con tarjeta. Y la WiFi funcionaba de forma intermitente. Desayuno tipo buffet libre, variado pero de calidad media. En general, estancia agradable.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

FLAVIO LUIZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel decepcionante

Hotel poderia ser muito bonito. Infelizmente acabaram com sua estrutura fechando com vidros os vãos internos. No inverno pode funcionar , mas no verão o cheiro de suor exala por todos os cantos. Principalmente no quarto e roupa de cama. As atendentes muito atenciosas. Mas o hotel decepcionante.. tv antiquíssima, camas horríveis, banheiro encardido.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit

Visiting our daughter the hotel was welcoming and the staff very helpful
Verified

10/10 Excellent

Jesus y Paqui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fui con una persona que ya habia estado antes. Y descubri porque ella me lo recomendo. Yo buscaba tranquilidad, comodidad y limpieza. Y todo estaba a mi gusto. El trato personal, impecable. Ampliamos nuestra estancia un dia mas. Volvere.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

God atriumgård

Blandet oplevelse i en sovende by -alene interessant pga. Servantes "Don Quijote". Atriumgården var dejlig og personalet søde. Den generelle standard var ikke noget at skrive hjem om.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
ホテルの立地は市内中心部、駅からやや離れており、どちらも徒歩10～15分ぐらいです。フロントのスタッフは非常に親切でしたが、フロント以外のスタッフは英語が話せないみたいでした。部屋は普通ぐらいの広さで、バスアメニティは最小限、ヘアドライヤーはフロントで借りれます。ホテルの雰囲気などは申し分ないですが、バスタブの栓がなかったことと、バスタオルがちょっとくたびれた感じだった点がマイナス点でした。
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Central

Great spot with all our needs being met. Parking was a problem but next to nice restaurants.
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great overnight stop on our way to Salamanca

We were looking to break our journey from Southern Spain to Salamanca and chose this hotel primarily on driving time. A lovely old hotel full of charm in a lovely quiet location. It has a great open area where the evening meal was served and the food was excellent and very reasonably priced. The staff had good English to help with my average Spanish and they were all very pleasant and helpful. There wasn't a lot of parking when we arrived (but there was a wedding going on) but we found a spot in the hotel but there was ample parking in nearby roads. We arrived in the middle of a fiesta but you couldn't hear any noise even though it was only a short walk to get to the middle of the action. A pleasant pedestrianised shopping street was also a short walk away. Would definitely recommend it and would stay again.
Verified

6/10 Okay

Verified traveller

hotel practico

el servicio de parking deberían mejorar los aparcamientos.
Verified

8/10 Good

Felisa Herrera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente servicio por todo el equipo humano que trabaja en el Convento.
Verified

4/10 Poor

georges

Liked: Cleanliness
Disliked: Staff & service
pas une chaine de télé française, pas de pression d'eau sur le pommeau de la douche.
Verified

8/10 Good

Francisco Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastico

Muy buena estancia y buen servicio
Verified

6/10 Okay

Dario

Liked: Cleanliness, property conditions & facilities

Historic building with nice patio

Needed a Hotel for one night to visit the area around Toledo and the Don Quijote Windmills. Nice historic building, non luxurious but clean. Good parking facilities and a very nice patio.
Verified

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bonito y cómodo

El hotel es muy bonito y cómodo. Las habitación tenía una cama cómoda y una decoración sencilla pero bonita.
Verified

10/10 Excellent

francisco antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

para volver.

Muy bueno, para volver.
Verified

10/10 Excellent

ana

Liked: Staff & service

Hotel incomodo

Habitación falta limpieza, baños con poca higiene y muy antiguos.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy agradable. El personal atento y muy amables
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant

Very cool decor with reflections of the convent's past but with some modern additions. We were only passing through for the night and it was simple but what we needed. I couldn't figure out the heat, but then again I didn't ask the front desk for help… I would have liked that the bar was open - it was either closed by the time we returned from town or was for a private party, I didn't hear when my partner asked. It's just nice to have a night cap before turning in and it was still relatively early. So we went back out. It's not far from the old center, a pleasant walk, but everything was closing up there, too. So we hiked out to where we found a bar to have some copas and then had to walk back in the rain (are there no taxis in Alcazar de San Juan??). Oh, and I would have liked that our bed was one matrimonial bed instead of two pushed together, but I've seen that a lot in Europe. There was also a roll away bed in the room for some random unknown reason..! Overall, it was pleasant.The staff were friendly, the room was clean, and it was close to the historic district.
Verified

4/10 Poor

Silvia

Liked: Cleanliness
Disliked: Property conditions & facilities

Zonas comunes preciosas. Habitaciones decepcionant

El hotel es precioso en las partes comunes. En cambio las habitaciones necesitan un cambio urgente. Se nota que son de lis 70 u 80 y solo habran cambiado el mobiliario y las empuñaduras de los armarios. El restaurante tiene buena pinta pero la comida es normalita y los precios bastante altos. Mala relacion calidad precio.
Verified

6/10 Okay

Verified traveller

Kloster på Castillo La Mancha

Hotellet ligger centralt i staden. Byggnaden är inrymd i ett fd kloster med hög charmfaktor. Parkering för ett halvt dussin bilar i anslutning till hotellet. Vi bodde i ett standardrum som var mycket enkelt. Hotellet erbjuder också restaurang. Middagen var godkänd och frukosten var billig vilket också avspeglade sig i standarden. Kaffet var dock gott. När vi skulle checka ut sade personalen i receptionen att våra kort inte fungerade (tre stycken). Vi kände oss besvikna på att man skyllde på våra kort och inte på att man kanske hade något problem med kortläsaren. Alla de tre korten fungerade både före och efter besöket på hotellet. Tveksamt om vi kommer tillbaka.
Verified

8/10 Good

María Llanos

Liked: Staff & service, property conditions & facilities, room comfort

Excelente relación calidad-precio

La atención del personal es estupenda. El restaurante merece ser visitado, su menú de fin de semana ofrece una excelente relación calidad-precio. El hotel está ubicado en un edificio histórico con un patio manchego precioso, pero deberían cuidar un poco más los pasillos de acceso a las habitaciones que tienen moqueta y es difícil mantenerla limpia, si la cambiaran por madera mejoraría mucho. El mobiliario de las habitaciones es justo aunque la cama es suficientemente cómoda. En conjunto nuestra estancia fue muy agradable
Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiente acogedor. Cerca del centro.

Ambiente acogedor