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Reviews of Travelodge by Wyndham Albuquerque West

2 out of 5
Travelodge by Wyndham Albuquerque West
6012 Iliff Rd NW, Albuquerque, NM

Reviews

6.0
Rating 10 - Excellent. 63 out of 339 reviews" "
Rating 8 - Good. 82 out of 339 reviews" "
Rating 6 - Okay. 64 out of 339 reviews" "
Rating 4 - Poor. 48 out of 339 reviews" "
Rating 2 - Terrible. 82 out of 339 reviews" "

6.0/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gretchen

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty. VERY noisy, lots of homeless on and around property. Room was dirty. We came home with bites even after inspecting beds
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

I just didn't like that you don't have a continental breakfast it's very nice clean place I like it very much the rooms are wonderful
Stayed 1 night in Apr 2024

4/10 Poor

Rebecca

Hope you aren’t disabled and wanting to stay here! We are able bodied but were put in the ADA Suite. As a retired Occup. Therapist and just a person. I found this room lacking. For the handicapped person, the comfortable bed is too high to be able to transfer to from a WC. Evidently, this was also the spare parts room for the motel. It appeared they had put a barely operating refrigerator in there with no separator for the freezer and a massive build up of ice perhaps exchanged from a room with a working refrigerator). And someone may have taken a coffee maker from one of the other rooms, so the one from this room was substituted. The edges of the floor in the BA were white and crusty, which was easily removed in one spot with a Kleenex soaked with water. The drain grate was crusty with grout and other yuck. I hope the other rooms were better maintained. If so, this is an insult to the disabled in need of a clean, comfortable room.
Stayed 1 night in Apr 2024

2/10 Terrible

Angela

Stayed 1 night in Apr 2024

2/10 Terrible

Angela

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management was very disrespectful
Stayed 1 night in Apr 2024

2/10 Terrible

Dean

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They put me in a smoking room even though I don’t smoke and could barely breathe all night because the room smelled like nicotine. The sheets and bedspread had cigarette burns. And it has roaches
Stayed 1 night in Mar 2024

2/10 Terrible

John, Elkhart

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival I was greeted my a street full of homeless blocking the entrance.. counter staff was nice.. got to my room.. florescent fixtures were bad and made loud buzzing when turned on.. mattress cover had hardened clear stains (I don't wanna know).. I had to sleep on the top sheet so I didn't have to sleep on the filth.. all night I could hear yelling outside.. this is obviously a bad part of town. Lesson learned.
Stayed 1 night in Mar 2024

6/10 Okay

Katherine S

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nice staff. Stained bedspread. Nice towels. Homeless near property. No breakfast
Stayed 1 night in Mar 2024

2/10 Terrible

Aaron

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stains all over sheets. Meth pipe on the chair cushion. I took pictures and Manager said to me “you will have to get over it because housekeeping won’t be here till 8 am tomorrow and I can’t leave the office”. Half the hotel is filled with illegal immirants and they were caught looking through the vehicle windows trying to rob people. DO NOT STAY AT THIS HOTEL
Stayed 1 night in Mar 2024

8/10 Good

Daron

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant place to stay
Stayed 1 night in Mar 2024

2/10 Terrible

Eduardo

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Police sirens all night, tons of homeless day and night, felt very unsafe walking around at night and definitely not worth the money. Dirty rooms dirty blankets full of cigarette ash, pee, and dog paw prints. Be smart, pay the extra cash for a nicer hotel in a nicer area.
Stayed 1 night in Mar 2024

8/10 Good

Jean

Travelled with partner
Liked: Staff & service
A
Stayed 1 night in Jan 2024
Response from Travelodge Team on 6 Feb 2024
Dear Jean,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Albuquerque West. It is always a pleasure to receive positive feedback.Thank you again for sharing your review, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Siah

Liked: Cleanliness, staff & service
It was very quiet
Stayed 1 night in Dec 2023
Response from Travelodge Team on 6 Feb 2024
Dear Siah,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Albuquerque West. It is always a pleasure to receive positive feedback.I am particularly pleased that you found that it was very quiet. Here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

6/10 Okay

Sally

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
For the condition and location of the hotel - we overpaid at $70 for a Saturday night. The front desk is thru a bullet proof window and the location is sketchy at best. But the shower was hot. The fridge in the room worked. Heat worked great. Maybe a little too well. And we were comfy with our pets inside and not in the cold car.
Stayed 1 night in Dec 2023
Response from Travelodge Team on 6 Feb 2024
Dear Sally,Thank you for taking the time to tell us about your experience at Travelodge by Wyndham Albuquerque West. I am particularly pleased that you found the shower was hot, the fridge worked, and the heat worked very well. I will share your comments with our team, who I am certain will be encouraged by your remarks. We really can't control the sketchiness location outside our motel, but here at Travelodge, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Karen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I will never stay at this place ever again.
Stayed 1 night in Oct 2023

8/10 Good

Sandy

Liked: Staff & service
Stayed 4 nights in Oct 2023

8/10 Good

Brittany

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Tv wouldn't turn on and no outlets by the bed, otherwise it was decent...no real issues.
Stayed 1 night in Oct 2023

2/10 Terrible

Tonya

Travelled with family
Scary and dirty!!!
Roaches in the room, homeless people, random people that were not sober knocking on our door in the middle of the night. Absolutely will not stay here again.
Stayed 1 night in Oct 2023

6/10 Okay

Alicia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The area around the hotel is not safe for walking. However, the hotel has a very professional staff.
Stayed 1 night in Oct 2023

8/10 Good

Michael

Travelled with partner
Disliked: Amenities
There were people loitering in the parking lot. They did have a lighted parking lot
Stayed 1 night in Oct 2023

6/10 Okay

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not very welcoming. While it was a smoking room it was smelly and dirty.
Stayed 1 night in Oct 2023

6/10 Okay

Sharon

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid
Check in was seemless and I had no issues whatsoever with the room or property. Both stay members check in/check out were kind and professional.
Stayed 1 night in Oct 2023

4/10 Poor

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was clean, but looked very worn out. The bed blankets and curtains had holes/tattered. The area was noisey and did have police activity in the parking lot at checkout. The biggest frustration was how uncomfortable the bed and pillows were. It was impossible to sleep no matter how much we tried to find a comfortable sleeping position.
Stayed 1 night in Sep 2023

6/10 Okay

Cat

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe and lots of thirsty people arounf
Stayed 1 night in Sep 2023

10/10 Excellent

Anayansi

Stayed 1 night in Sep 2023

10/10 Excellent

Ceddy

Stayed 1 night in Sep 2023

2/10 Terrible

Kathy

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When my grandson and I went to check in, the guy said a $100.00 per room deposit was required for incidentals, I told my grandson that I thought that was ridiculous since I didn't see anything worth having. The guy checking us in, got really angry and would not give us a room, even though it was paid for. He told us he was not going to have me talk that way about the property and we needed to leave. We left and checked in to another hotel. This Travelodge is a mess and there were homeless people hanging around. I would NEVER go there again and recommend anyone thinking about booking this should really check it out first.

10/10 Excellent

Michael

Stayed 1 night in Aug 2023

6/10 Okay

Alfredo

Stayed 1 night in Jun 2023

10/10 Excellent

Francine

Stayed 1 night in Jul 2023

6/10 Okay

Nicholas

Liked: Staff & service
Except for the bullet hole in my car
The hotel is run down.. and someone shot a bullet through my car windshield overnight.
Stayed 1 night in Jul 2023

2/10 Terrible

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
The gas station next door served as a outdoor homeless shelter. No coffee in the room. Marijuana stems on the bed. Chair was broken. Roll of toilet paper was in the water tank of toilet. Decided to leave for home on the last night.
Stayed 5 nights in Jul 2023

2/10 Terrible

Torian

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2023

4/10 Poor

Glyn

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Roger

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciated finding the room clean and cozy... also had a Microwave for my late dinner .. and tv worked perfect... I was very Happy and satisfied.. Thank you
Stayed 1 night in May 2023

8/10 Good

Feliciano

Business traveller
Liked: Staff & service
There is a restaurant across the street. But the homeless hanging around the property made me think twice about walking.
Stayed 1 night in May 2023

2/10 Terrible

Brent

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We experienced what it seemed human trafficking or human smuggling. Someone tried getting into our room which caused us to leave and drive home 3.5 hours at 12:30am
Stayed 1 night in Apr 2023

4/10 Poor

Binu Mickel

Liked: Staff & service
Kind of ok ... just for a day only
Stayed 1 night in Apr 2023

2/10 Terrible

Joan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sketchy place
This place was very sketchy. Smoke alarm was ripped off the wall and sitting on the desk. A burn mark was underneath. Someone banged on our door looking for their wife - very scary. Someone threw coffee on my car. Bedding was stained and had holes. Blow dryer did not work. Did not feel safe there at all.
Stayed 1 night in Apr 2023

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Karl

Liked: Staff & service
Stayed 1 night in Apr 2023

10/10 Excellent

Nic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Sue

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Frank, Phoenix

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Mattress was comfortable, bedspread dirty. Walls dirty. Bathtub, toilet and sink clean. Microwave dirty. Heating good and quiet. Drapes dirty. Slept well. A little effort at maintenance and cleanliness and it would have been a nicer stay.
Stayed 1 night in Mar 2023

10/10 Excellent

Sherry

Stayed 1 night in Mar 2023

8/10 Good

MIKE

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2023