Ratings based on 2,310 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from arkansas

Nice close to airport shuttle pickup Friendly

Posted 23-Apr-2017
We had an early flight and breakfast was ready at 3:00 am. We had difficulty with our driver for the morning and the staff person on duty talked to her and helped us through a difficult situation. She could not find the hotel. Kalan was extremely helpful and friendly and helped us with weighing our luggage printing boarding passes and arranging for early morning pickup We also were able to do early checkin 11:00 am which was so helpful and honored our request for 1st floor. Very pleased with our stay
4out of 5
Recommended
for Everyone
by A verified traveller from new mexico

Nice hotel.

Posted 19-Apr-2017
This hotel is clean and quite. They offered unlimited menu downstairs. The food wasn't so good and pricey. However, the free breakfast was very nice. Would stay here again.
4out of 5
Recommended
for Everyone
by A verified traveller from Baton Rouge, LA

Nice hotel near airport.

Posted 18-Apr-2017
Pros: I liked the room. The sitting area was big with sofa and ottoman. The room was nice size with all the amenities.
Cons: Breakfast was fair. Food was pretty good. I have had better at other hotels.
Location: Near Albuquerque airport and rental car facility. Short drive to the university area.
The hotel was clean and the room was nicely appointed with sitting area, desk, refrigerator, and king size bed. The cable TV the hotel was lacking, but I didn't watch much TV. Breakfast was fair. I have had better at other hotels. Overall a great hotel.
Comment from Hotel Management
18-Apr-2017 by Hyatt Place Albuquerque Airport, Hotel Management
Thank you for taking the time to review your recent stay with us. We appreciate your feedback and hope that we have the opportunity to serve you again in the future.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-Apr-2017
Friendly staff. Clean room and nice wood floors. Food is great as well.
Comment from Hotel Management
18-Apr-2017 by Hyatt Place Albuquerque Airport, Hotel Management
Thank you so much for your review. We are thrilled to hear that you enjoyed your stay with us and we hope to see you again soon!
4out of 5
Recommended
for Everyone
by A verified traveller from Texas

Nice hotel close to downtown

Posted 16-Apr-2017
Great location from the airport and things to do downtown.
Comment from Hotel Management
18-Apr-2017 by Hyatt Place Albuquerque Airport, Hotel Management
We appreciate you taking the time to review our property. We hope you will return the next time you are in the Albuquerque area.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Apr-2017
Perfect location to the airport! Clean, efficient and comfortable.
Comment from Hotel Management
18-Apr-2017 by Hyatt Place Albuquerque Airport, Hotel Management
Thank you so much for your review. We hope you will return to stay with us again soon!
4out of 5
Recommended
for Everyone
by A verified traveller from t

Great stay

Posted 10-Apr-2017
We stayed here just one night but we will definitely stat again. The staff were great abd the room was clean. Breakfast was good as well.
4out of 5
Recommended
for Everyone
by A verified traveller

Clean, comfortable, spacious rooms.

Posted 10-Apr-2017
Clean, comfortable, spacious rooms. The breakfast was better than many hotels. Enjoyed the sausage and eggs. They had muffins, fruit, oatmeal, yogurt and doughnuts too. Staff was helpful and offered a cup of milk for my toddler one afternoon and saved me a trip to the store.
Comment from Hotel Management
18-Apr-2017 by Hyatt Place Albuquerque Airport, Hotel Management
Thank you so much for taking the time to post this review. We are so happy to hear that you enjoyed our breakfast and your time with us. We hope to see you again in the future.
5out of 5
Recommended
for Business Travellers
by A verified traveller from Dallas, TX

It was great!

Posted 09-Apr-2017
Pros: We liked the setup of the room a lot, it was spacious the shower was great. The separate office area was also perfect for the work we had to do
Cons: The quality of the food was a little low for the overall ambiance of the accommodations. The powdered eggs were the worst part
Location: It is right by the airport and off of a main highway so it was easy to get to. There is a local bar nearby as well as various restaurants.
The staff was knowledgeable and pleasant. The ability to order food 24hours was also a huge plus. We would definitely stay here again.
Comment from Hotel Management
18-Apr-2017 by Hyatt Place Albuquerque Airport, Hotel Management
Thanks so much for your review. We are pleased to hear that you enjoyed your guest room and your time with us. We have noted your comments on our breakfast selections. We hope you will give us another opportunity to serve you again in the future.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Apr-2017
Pros: They remodeled their showers.
Cons: Staff needs to understand that bringing a replacement remote control to a room is not room service. It is standard maintenance service.
Location: Convenient to the University and airport and freeway.
I have stayed in this hotel over 10 times. The views are very nice and panoramic.
Comment from Hotel Management
18-Apr-2017 by Hyatt Place Albuquerque Airport, Hotel Management
Thank you for your review. We have noted your comments and they will be addressed with our staff. We hope you will give us another opportunity to serve you again in the future.