Ratings based on 1,765 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Families
by A verified traveller from El Paso Texas

Renovation

Posted 09-Feb-2016
Pros: It was clean and the staff was very friendly.
Cons: Looks like they are doing that already with the renovations
Location: Near the airport and all the sports arenas and stadium
The hotel was great overall. The only problem I had was that the renovation made the hotel look like a two star hotel. If I would have known I would not have paid 3 star prices.in the room everything was great except for the bed,it Ned's to be replaced.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from San Juan, PR

Nice Environment

Posted 06-Feb-2016
Pros: Friendly Staff, Airport shuttle, shuttle within 5 miles radious.
Cons: A/C Filter next to sleeping bed is not good health combination.
Location: No much to do around. Better have a car if planning to go beyond 5 miles radious.
Very nice hotel, location, confort. On the other hand, I was not to happy with the idea of the air condition filter breather located next to the sleeping bed headboard. All particles within the air will be absorb by this filter right next where you sleep. Asma, or even a person with a mild flu for sure will get sicker next to this air filter. I opted for turning the A/C off, it was cold outside.
5 out of 5
Recommended
for Everyone
by A verified traveller

great fast stay

Posted 15-Jan-2016
Pros: rooms, breakfast
Location: close to airport and I25
just a quick overnight but was a great stay. Great breakfast and very friendly team!
Comment from Hotel Management
26-Jan-2016 by Hyatt Place - Management, Hotel Management
Thank you for taking the time to review our hotel. We hope we may be of service to you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller

Otimo hotel

Posted 07-Jan-2016
Pros: Do café da manhã.
Location: Não tenho informações suficientes para falar sobre a localização. Só sei que fica ao lado do aeroporto.
So dormi uma noite, mas o café da manhã é excelente!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to VA HOSPITAL

Posted 05-Jan-2016
get there from Gibson not Sunport Hotel was nice stayed there many times
Comment from Hotel Management
26-Jan-2016 by Hyatt Place Management, Hotel Management
Thank you for taking the time to review our hotel. We hope we may be of service to you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller

Will be staying again

Posted 04-Jan-2016
We were just passing thru and checked in around 2am. The room was very clean, comfortable and had everything we needed. There was a mixup and we ended up in a king instead of a double but with a little one at 2am in a nice room, it just wasn't worth it to say anything. The staff was very helpful and even the men remodeling the other floors were very kind and courteous.
Comment from Hotel Management
26-Jan-2016 by Hyatt Place Management, Hotel Management
Thank you so much for taking the time to review our property. We appreciate your kind words and we look forward to seeing you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveller from Atlanta

Very Nice

Posted 01-Jan-2016
Lovely hotel. A mini home away from home. Loved the bathroom shower with modern updated tile. Be was super comfy. Room temp easy to regulate to a perfect temp. Quiet hotel.
Comment from Hotel Management
25-Jan-2016 by Hyatt Place Albuquerque Airport, Hotel Management
Dear Valued Guest, We appreciate the kind words you shared about our hotel. Our newly remodled bathrooms are a great feautre that helps our hotel become that home away from home. Thanks!
Comment from Hotel Management
25-Jan-2016 by Hyatt Place Albuquerque Airport, Hotel Management
Dear Valued Guest, We appreciate the kind words you shared about our hotel. Our newly remodled bathrooms are a great feautre that helps our hotel become that home away from home. Thanks!
Comment from Hotel Management
25-Jan-2016 by Hyatt Place Albuquerque Airport, Hotel Management
Dear Valued Guest, We appreciate the kind words you shared about our hotel. Our newly remodled bathrooms are a great feautre that helps our hotel become that home away from home. Thanks!
4 out of 5
Recommended
for Everyone
by A verified traveller

Albuquerque overnight

Posted 01-Jan-2016
Pros: Accessibility to the highway.
The hotel was adequate but did not meet the normal Hyatt standards. We stayed there a year ago and they were undergoing a renovation. We went back this year thinking it would all be new and updated. They are still doing the renovation. They initially were assigning us an old room, but we requested a new one. It was not 100% complete yet. The bar only serves beer and wine. The breakfast was warm and not hot. Overall the hotel is not bad but needs noticeable better management.
Comment from Hotel Management
26-Jan-2016 by Hyatt Place, Hotel Management
Dear valued guest, Our renovation started on November 7th 2015 and is scheduled to finish in first half of Feburary 2016, not sure about the accuracy of your comment about the length of our renovation. Unfortuneately due to limitations of our liquor license we are unable to serve anything but Beer and Wine. After our renovation if you give us another opportunity I think we can ear a 5 Star review.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Dec-2015
We made a last minute reservation and few places available, so we were happy to stay here. It's nothing fancy, but room was spacious, comfortable, and reasonably priced. Convenient to airport.
Comment from Hotel Management
26-Jan-2016 by Hyatt Place, Hotel Management
Thank you for taking the time to review your stay. We appreciate your kind words.
5 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

A good hotel to overnight with breakfast

Posted 30-Dec-2015
I was promptly checked in, they were nice and helpful. The room was large and clean. The windows were large and there was a view to the main street and airport. Parking, Internet and Breakfast for the whole family was included. My choice hotel for a 3 star experience and budget.
Comment from Hotel Management
30-Dec-2015 by Hyatt Place Management, Hotel Management
Thank you for taking the time to review our property. We hope we may be of service to you again in the future.