Ratings based on 1,841 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller

Best hotel experience ever!!

Posted 04-May-2016
Take you to places ! Breakfast was amazing!! Room was amazing!!
1 out of 5
by A verified traveller

Unacceptable

Posted 03-May-2016
I arrived late at night and was put in room 613. There was a compressor on the roof top that made the entire room vibrate. They were unable to give me another room so I left and went to another hotel.
5 out of 5
by A verified traveller from Chicago

Very nice staff, very friendly and accommodating.

Posted 01-May-2016
Pros: The breakfast buffet was the best that I have ever experienced at a Hotel. Usually it is not what I would call healthy choices.
Cons: Nothing!
Location: The location to the airport for coming or going is really great. My Husband said we have to stay here again when we come into town to see the Family.
Everything was great! I cannot say a bad thing! This was are last stop before going home after 2 weeks of traveling by car and we were tired and just wanted to relax before going home.
5 out of 5
by A verified traveller

Great Stay

Posted 26-Apr-2016
Flawless x1000000000000. Very welcoming!!!!!!!!!!! I enjoyed my stay!!!!
Comment from Hotel Management
26-Apr-2016 by Hyatt Place Management, Hotel Management
Thank you for taking the time to review your stay. We are thrilled to hear that you enjoyed our hotel! We hope to see you again soon.
5 out of 5
by A verified traveller

Hotel was close to everything, very clean

Posted 25-Apr-2016
Would recommend them to anyone, planning another trip the end of may & staying with them again
Comment from Hotel Management
26-Apr-2016 by Hyatt Place Management, Hotel Management
We appreciate you taking the time to post a review of our hotel. We hope to be of service to you again the next time you are in Albuquerque.
5 out of 5
by A verified traveller from California

Nice hotel near airport and downtown

Posted 24-Apr-2016
My family and I traveled from California to New Mexico for a family funeral service. The hotel staff was very nice. We had an incident when we arrived w/cleanliness of room but they remedied the situation and went above and beyond immediately. Rooms are very comfortable and spacious. Breakfast offers a variety of choices incl vegetarians or those requiring halal food as myself. The hotel is a little tricky to initially find but you get used to it and the area. Airport is close by but you rarely can hear planes flying over. We will definitely stay here again during chili season. Thanks for your great service.
Comment from Hotel Management
26-Apr-2016 by Hyatt Place Management, Hotel Management
We are glad that we could be of service to you during an obviously difficult time. Thank you for taking the time to post a review of your stay.
5 out of 5
by A verified traveller from Little Rock, AR

Close to highway and all Alburquerque

Posted 23-Apr-2016
Close to airport with access to highway and quickly to all places to visit in and around Alurquerque. Positive:Recent hotel, parking, staff, comfortable room with original layout of the room, breakfast, very clean, quiet Negative : nothing !!! Nice stay for a visit of the area
Comment from Hotel Management
26-Apr-2016 by Hyatt Place Management, Hotel Management
Thank you for taking the time to review your stay. We hope to see you again soon!
4 out of 5
by A verified traveller from Santa Fe NM

Great proximity to the airport

Posted 19-Apr-2016
Pros: Bed, breakfast, cleanliness
Location: They have a shuttle to pick you up at the airport, but I had my car. A large and safe parking lot.
Arriving at 11:30pm after 24 hours travel from Israel, I expected a disgruntled employee and a dingy hotel. I found a very pleasant young man, Sina, who took the time to connect with me--he told me that he collects coins, and I was trying to sort out my American coins from my shekels to pay for a bottle of water. We chatted. He was great, and was still there when I came out for breakfast, before driving on home to Santa Fe. He remembered me, and took more time to talk. The room was just what I needed. Pretty basic, but everything was tidy and neat. I will stay there again. Price was okay, too.
Comment from Hotel Management
26-Apr-2016 by Hyatt Place Management, Hotel Management
Thank you for your review. We are pleased to hear that you enjoyed our hotel and we will commend Sina for his hospitality. We hope you will stay with us again if you ever return to Albuquerque.
5 out of 5
by A verified traveller from Charlotte, NC

Wonderful experience, close to airport

Posted 07-Apr-2016
Pros: Great customer service, wonderfully furnished modern rooms, hotel coffee bar, breakfast buffet.
Location: Shuttle to the airport only a couple minutes away. Shuttle also will travel at night to nearby locations for dinner, etc. Close proximity to I-25
I had never stayed in a Hyatt Place before, but was more than pleased with the experience. The staff were more than accomodating. They were able to get us early check in which was wonderful so we would drop our bags off and go out to explore the area during our short stay in Albuquerque. The room was clean and a great value for the amenities and space. Breakfast was fantastic and the staff was even able to get us a little food prior to our very early morning flight before the breakfast hours even started. I will definitely look up these hotels in the future. Very positive experience
Comment from Hotel Management
10-Apr-2016 by Hyatt Place Management, Hotel Management
Thank you for taking the time to review your stay. We are happy that we were able to offer you an introduction to the Hyatt Place brand, and we are thrilled to hear that you enjoyed our property. We hope you will stay with us again the next time you are in Albuquerque.
4 out of 5
by A verified traveller

Nice hotel

Posted 06-Apr-2016
Nice, clean hotel with helpful staff. Located very near the airport and car rental hub. The pool is small but nice, although the water is freezing (at least in April!)
Comment from Hotel Management
10-Apr-2016 by Hyatt Place Management, Hotel Management
Thank you for your review. We hope you will give us another opportunity to serve you again in the future!