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Reviews of Dollinger's Motor Inn

2.5 out of 5
Dollinger's Motor Inn
436 West Avenue, Albion, NY

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 120 reviews" "
Rating 8 - Good. 47 out of 120 reviews" "
Rating 6 - Okay. 13 out of 120 reviews" "
Rating 4 - Poor. 5 out of 120 reviews" "
Rating 2 - Terrible. 4 out of 120 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Michele on 23 Apr 2024
Thank you for staying with us at Dollingers Motor Inn, we hope to see you in the future.

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was amazing at check in
Stayed 1 night in Jan 2024
Response from Michele on 3 Feb 2024
Thank you for staying at Dollingers Motor Inn and taking time to place a review. We hope to see you on future visits.

10/10 Excellent

IGOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and comfortable. Highly recommend.. Awesome customer service Absolutely beautiful hotel, very well managed and maintained.
Stayed 7 nights in Oct 2023
Response from Michele on 24 Oct 2023
We are so glad you enjoyed your stay with us and taking the time to review the establishment. We look forward to seeing you in the future.

10/10 Excellent

Bradley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quit place, super clean, super friendly staff..... PLUS they have free ice available. We stay there every year when we come up fishing.
Stayed 3 nights in Oct 2023
Response from Michele on 20 Oct 2023
We are so glad you enjoyed your stay with us. Look forward to seeing you next year.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good.
All good. check-in was easy and friendly. Room was clean.
Stayed 1 night in Sep 2023
Response from Michele on 29 Sept 2023
Thank you for staying with us and taking the time to review our motel. We hope to see you again for future visits.

10/10 Excellent

Linda L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to chillwhile riding the Erie Canal Trail
On a multi-state trip, I discovered a great place to stay while riding segments of The Erie Canal Trail. A great staging place that is quiet, comfortable & staffed by very friendly and kind people. A very nice & convenient grocery store is right next to the Inn.
Stayed 8 nights in Sep 2023
Response from Michele on 15 Sept 2023
Linda, Thank you for staying with us at Dollingers Motor Inn. We are glad you enjoyed your stay and hope to see you for future visits.

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good sized room, new bathroom, greatvwater pressure. Ironing board and iron were junk. We were in town for a wedding so that mattered. It was functional though. Overall i would recommend it
Stayed 1 night in Sep 2023
Response from Michele on 8 Sept 2023
Thank you for staying at Dollinger Motor Inn and taking the time to place a review. I am sorry about the ironing board and iron I will look into that. Have a wonderful day. Michele

10/10 Excellent

Allison

Stayed 1 night in Aug 2023
Response from Michele on 29 Aug 2023
Thank you for staying with Dollingers Motor Inn, we are glad you enjoyed your stay with us and taking the time to post a review.

8/10 Good

Jackie

Liked: Cleanliness, staff & service
Friendly staff, quiet area.
Stayed 3 nights in Aug 2023
Response from Michele on 22 Aug 2023
Thank you for staying with us and taking the time to review our motel. We hope to see you on future visits. Michele

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little old-time motel that had been updated. Great stay and would stay here again
Stayed 1 night in Aug 2023
Response from MIchele on 22 Aug 2023
Thank you for staying with us and taking the time to review our motel. We hope to see you for future visits.

8/10 Good

Rob

Liked: Cleanliness, staff & service
Great place. Toiletries were bad. Not a lot of activities close by.
Stayed 1 night in Aug 2023
Response from Michele on 8 Aug 2023
Thankyou for staying at Dollinger Motor Inn, we have staff on 24 hours that may be able to help you find events and activities that are close by. We hope to see you for future stays. Michele

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient stop
The motel was convenient to an event we attended nearby. The room was clean but needs to be updated. I felt the bed was comfortable which was the most important feature for me.
Stayed 1 night in Jul 2023
Response from Michele on 8 Aug 2023
Thank you for staying at Dollinger Motor Inn, we are in the process of updating rooms. We do have some rooms that have been completed. Upon your next stay please call our office staff is available 24 hours and request a updated room we will do our best to accommodate you.

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience with the property was good. Had to get use to things closing down early as am use to myself some things being open till at least 11PM and some businesses start closing down around 8PM if not sooner. Quiet area for the most part. Some noise from other guest but nothing to excessive.
Response from Michele on 8 Aug 2023
Thank you for staying at Dollinger Motor Inn, our office is open 24 hours and may be able to find other events, or activities to help you enjoy the community. There are some restaurants/bars that are open later within a 10 minute radius we may be able to recommend in the future. Michele

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Michele on 25 Jul 2023
Thank you for staying at Dollingers Motor, we hope to see you for future stays. Michele

8/10 Good

Mary Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Michele on 4 Jul 2023
Thank you for staying with us at Dollinger Motor Inn, we hope to see you on future visits. MIchele

8/10 Good

louise, Olmsted Falls

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it was located right in the middle of the 3 places we wanted to visit, 30 minutes every way. I loved the surrounding area, the countryside was beautiful. it was older, but so, it was clean and was good for us. I would use again
Stayed 3 nights in Jun 2023
Response from Michele on 13 Jun 2023
Thank you for staying with us at Dollingers Motor Inn and taking the time to review our establishment. We look forward to seeing you for future stays.

8/10 Good

Stanley, Shushan

Liked: Cleanliness, staff & service, property conditions & facilities
A fine local motel. Very comfortable bed!
Stayed 1 night in Jun 2023
Response from Michele on 9 Jun 2023
Thank you for staying at Dollingers Motor Inn. We are glad you enjoyed your stay and hope to see you in the future.

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was very clean and not noisy. Only thing was the tv worked for a few minutes. Kept going off. I stay here every time I am in the area.
Stayed 1 night in Dec 2022
Response from Michele on 13 Dec 2022
Hello, Thank you for staying with Dollingers Motor Inn. We appreciate your feed back and happy you enjoyed your stay. Sorry about the TV our office is open 24 hours if there is ever an issue please contact them and they will resolve any issues you may encounter. We are in the process of updating TVS and provider for better service sometimes there are downtimes beyond our control.

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Michele on 29 Nov 2022
Thank you for staying with Dollingers Motor Inn, we are glad you stayed with us and hope to see you for future visits.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient. Pleasant.
Stayed 2 nights in Oct 2022
Response from Michele on 11 Oct 2022
Thank you for staying at Dollingers Motor Inn and taking the time to leave a review. We hope to see you for future visits.

10/10 Excellent

Jeffery

Stayed 2 nights in Sep 2022
Response from Michele on 21 Sept 2022
Thank you for staying with Dollingers Motor Inn, we are glad you enjoyed your stay with us and look forward to seeing you again.

8/10 Good

Talee

Liked: Cleanliness, staff & service, property conditions & facilities
Pricey
Stayed 1 night in Sep 2022
Response from Michele on 20 Sept 2022
Thank you for staying with Dollingers Motor inn.

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Sep 2022
Response from Michele on 11 Oct 2022
Thank you for staying at Dollingers Motor Inn, we are glad you enjoyed your stay with us and hope to see you for future visits.

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean little motel. New laminate floors, no carpet, which was a welcome change. Whole bag of ice instead of old ice machine. Friendly, attentive staff. Quiet guests. Peaceful little spot about 25 miles off I-90.
Stayed 1 night in Aug 2022
Response from Michele on 30 Aug 2022
Jamie, Thank you for staying at Dollingers Motor Inn and taking the time to review our establishment. We appreciate the feedback and are glad you enjoyed your stay with us.

10/10 Excellent

Jonathan

Liked: Staff & service, amenities, property conditions & facilities
Everything you want, nothing you don't
Stayed 1 night in Aug 2022
Response from Michele on 15 Aug 2022
Thank you for staying at Dollingers Motor Inn and taking the time to review our motel. We are happy to hear you enjoyed your stay with us.

10/10 Excellent

TIM

Liked: Cleanliness, staff & service, property conditions & facilities
Great people and service.
Stayed 1 night in Aug 2022

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, busy painting the property and it showed - looked fresh on the outside.
Stayed 1 night in Aug 2022
Response from Michele on 12 Aug 2022
Karen, Thank you for staying with Dollinger's Motor Inn and taking the time to review our Motel. We are glad you enjoyed your stay with us an hope to see you in the future.

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price
No problems at all.
Stayed 1 night in Jul 2022
Response from Michele on 2 Aug 2022
Thank you for staying at Dollingers Motor Inn and taking the time to review our Motel. All feedback is greatly appreciated and we are glad you enjoyed your stay with us. We hope to see you for future stays. Michele

8/10 Good

Stacey

Liked: Staff & service, property conditions & facilities
Room was clean but had a distinct unpleasant smell. Staff was very kind and helpful. Very nice location with access to restaurants and grocery stores. Comfortable beds. I would stay there again.
Stayed 1 night in Jul 2022
Response from Michele on 2 Aug 2022
Hello Stacey, Thank you for staying at Dollingers Motor Inn and taking the time to review our Motel. We are happy you enjoyed your stay with us and I am sorry about the unpleasant smell. We have staff on 24 hours please do not hesitate to contact them in the future there might have been something they could have done. We hope to see you again.

2/10 Terrible

Mark

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The tv didn’t work Wc didn’t work could get maintenance worker to answer phone don’t stay here
Stayed 1 night in Jul 2022
Response from Michele on 2 Aug 2022
Hello Mark, Thank you for staying at Dollingers Motor Inn. I am sorry there was an issue with your television, In most cases unless there is an emergency with staff we have 24 office help on hand, with Maintenance being available M-F, from 7am to 3pm. Our night staff also can help with issues regarding Televisions, etc. I will look into why the phone call was not answered I am going to assume it was while we were short staffed do to an emergency but we usually post a notice on our office door with a phone number to call so that we can address any needs or concerns our guests may have even when an office worker is not on duty. Thank you.

10/10 Excellent

Allen

Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Michele on 15 Jul 2022
Thank you for staying at Dollingers Motor Inn and taking the time to review our establishment. We are glad you enjoyed your stay with us and hope to see you on future stays.

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, small town motel
This was perfect for our needs at a great price. Clean, friendly, and quaint.
Stayed 1 night in Jul 2022
Response from Michele on 15 Jul 2022
Thank you Kristina for staying at Dollingers Motor Inn and taking the time to review our establishment. We are glad you enjoyed your stay with us and hope to see you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay.
The room was clean, the beds comfortable, the staff very friendly. The shower head alone was worth the money we paid for the night! Definitely will stay here again!
Stayed 1 night in Jul 2022
Response from Michele on 5 Jul 2022
Thank you so much for staying with Dollingers Motor Inn and taking the time to review our establishment. We are so happy to hear you were pleased with your stay and hope to see you in the future. Michele

10/10 Excellent

Carol M.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk was so helpful in finding our party dinning options.
Stayed 1 night in Jun 2022
Response from Cassidy on 28 Jun 2022
We are happy to see you enjoyed your stay with us at Dollinger's Motor Inn. Also it was a pleasure that we were able to help you find somewhere for your group to dine.

8/10 Good

Darin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Outside area had some trash on the ground surounding motel mainly in grassy area.
Stayed 1 night in Jun 2022
Response from Anna on 28 Jun 2022
We appreciate you taking the time to review our motel, this helps us correct any issues we may have. We are sorry for the trash outside the motel, it must have blown over from the grocery store. We do our best to keep our property always clean from debris.

8/10 Good

Charles

Stayed 1 night in Jun 2022

4/10 Poor

Eric

Disliked: Staff & service, property conditions & facilities
Inexperienced person at checkin hadn’t a clue. Took forever.
Stayed 1 night in Jun 2022
Response from Michele on 10 Jun 2022
Thank you for staying at Dollingers Motor Inn, I am sorry about your front office experience, with that being said we are in the process of training new employees and it happened to be the front desk clerks first night on his own. Sorry it took a little longer than our normal check in process.

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Michele on 29 May 2022
Thank you for taking the time to review our establishment, we are happy to hear you enjoyed your stay with us and hope to see you in the future.

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very good stay! The staff was very friendly. The property was very clean. Easy parking. Very relaxing. I would suggest this hotel to anyone looking for a clean, neat, quiet place. Nicely priced.
Stayed 3 nights in May 2022
Response from Michele on 18 May 2022
Thank you for staying with Dollingers Motor Inn, we are pleased you enjoyed your stay and thank you for the review. We hope to see you again. Michele

8/10 Good

Gilbert

Liked: Staff & service
Disliked: Property conditions & facilities
Budget but no wifi signal
Friendly staff, but even after changing room, we could not have wi-fi connection. So, if wi-fi is important to you, you may want to think about somewhere else.
Stayed 1 night in May 2022
Response from Michele on 13 May 2022
Thank you for staying with Dollingers Motor Inn, we are sorry you had issues with the WI-FI service this is something we have been working on for our guests and hope to have updated very soon. Michele

2/10 Terrible

Mary, Gilboa

Business traveller
Disliked: Amenities, property conditions & facilities
Location was convenient but not appealing. Noise late into the night. Walls seemed paper thin. TV didn't work properly. Generally run down and uncomfortable.
Stayed 4 nights in Mar 2022
Response from Michele on 19 Mar 2022
I am very sorry you were not satisfied with your stay. Our office is open 24 hours to handle any concerns, they could have checked the TV and looked into the noise. Most rooms have been updated with new beds and furniture, we may have been able to place you in a room that better suited your needs. Thank you very much, Michele

8/10 Good

Mark W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a basic "motor court" style motel. Clean, safe & comfortable. Great location if you have plans in Albion. GREAT VALUE
Stayed 1 night in Mar 2022
Response from Michele on 19 Mar 2022
Thank you Mark for taking the time to review our establishment. We are happy you enjoyed your stay with us and hope to see you in the future. Michele

10/10 Excellent

Harold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a nice building/room looks like it’s a young couple trying to fix it up as they go . I had no issues with it
Stayed 1 night in Dec 2021
Response from Michele on 9 Dec 2021
Thank you for staying at Dollingers Motor Inn and taking the time to review our establishment. We are glad to hear you had a good stay with us and hope to see you in the future.

6/10 Okay

Jeff

Stayed 3 nights in Nov 2021
Response from Michele on 3 Aug 2022
Thank you for staying at Dollingers Motor Inn and taking the time to review our establishment. We hope to see you again for future stays.

8/10 Good

Michael

Stayed 2 nights in Nov 2021

8/10 Good

Henry J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2021

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
You get what you pay for. It was clean. It was nice having a microwave and fridge. I had some children next door who started watching cartoons on tv at 5:00 am. I guess I didn’t need to sleep in.
Stayed 1 night in Oct 2021
Response from Michele on 7 Oct 2021
Thank you for staying with Dollinger Motor Inn, I am glad you liked the room I am very sorry you were awaken at 5am. Our office is open 24 hours if you ever have any issues, sometimes the noise in beyond our control but if our office staff is contacted they will address the situation to resolve. We hope to see you on a future stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall nice
Room was clean, just older. The bed was hands-down one of the most comfortable hotel beds I've ever been on tho. Nice fridge, microwave, and coffee pot in room. Check in and check out process was quick and smooth. No issues there. Plenty of parking. Only downside was an inconsiderate neighbor blasting tv and leting kids run amok from 2-4 am, but that could happen anywhere. Turning the ac fan on helped cover with a steady white noise and sleep was eventually achieved.
Stayed 2 nights in Aug 2021
Response from Michele on 17 Sept 2021
Thank you for staying with Dollingers Motor Inn and taking the time to review our establishment, I am sorry for the noise, we have staff on 24 hours that could have done a courtesy call to the neighboring room after 11pm. We hope to see you for future stays.