Albany Street Bridge

Me encantó el hotel 10/10

Could not get wifi to work. There was only coffee in the room, not tea options. The floor was very loud with slammed doors and people talking at all hours of the evening and morning.

1st! The internet is horrible. Unreliable. If you are traveling for Business you will be highly disappointed. It doesn’t work consistently in your room and the business center is pathetic. They say it’s a business center, but they have guests and children and even dogs and pets in there and absolutely impossible to do any kind of zoom call or work… every business person was struggling and having issues. It is not a dedicated business center, and the Internet is not reliable. It is loud and crowded and Not just was professionals. Breakfast: with my reservation breakfast was supposed to be included. What you get with breakfast is a small coffee and a toasted plain bagel or croissant. They have a full bakery and other food and it is not included in the breakfast selections. It is a small coffee and a plain bagel or plain croissant. I’m gluten-free and they would not substitute anything even though they had other options. The bar and café are way overpriced- freezing… They turned the music up so loud that it’s unbearable in the Lounge area… and the service is lacking… The room cleaning is lacking at best. Restocking the room was not consistent and the cleaning staff ALWAYS missed something… like sweeping the floor. No washcloths… or partial towel replacements. The front desk staff can be very snippy. No one knows what the other is doing. Inconsistent. Wish I could give a better review…