Albany Medical Center

Air conditioning, very cold

The staff were friendly and accommodating. The airport shuttle service was prompt and safe. The washing machine & dryer were inexpensive and easy to use. The elevators worked smoothly. The floors were solid and there was limited external noise from the corridor. The room was clean overall and free of odors. Walking paths near the hotel were asphalt, clear of debris and refreshing to walk. A map of those in the area would have been nice to have. We did not access their breakfast services.

The rooms were very clean, with comfortable beds & pillows. The bathroom was spacious and well-lit, with extra towels. I thought we were the last people on earth to use washcloths, but there were plenty here along with herby hand soap, body wash and shampoo. Staff were all friendly, we really appreciated the coffee and ice water in the lobby. There was a cozy fireplace and chair set up in the lobby. They had gluten free options available at breakfast, which was a surprise for us, my daughter is celiac. We didn’t get to go to breakfast due to family obligations, so I can’t say about the quality.