Title: Crowne Plaza Albany - The Desmond Hotel by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Albany - The Desmond Hotel by IHG Hotel with free parking, near Colonie Center Mall ![Meeting facility](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/97171d33.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/c2494e44.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/e169a3b4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/606b152f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/e1296382.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crowne Plaza Albany - The Desmond Hotel offers a welcoming atmosphere in the heart of Albany. Enjoy tasty American dishes at Mr. D's, cozy up by the lobby fireplace, or sip a well-crafted cocktail at the bar. The 24-hour gym provides a convenient spot for an energizing workout. 9.2 Wonderful ## Popular amenities - - - - - - £91 includes taxes & fees 26 Oct - 27 Oct ## Room options ### Check availability for these dates Tonight [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 10 - Oct 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/6903bfe3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 11 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge LCD TV Renovated in 2021 Blackout curtains Private bathroom - Sleeps 2 - 1 Single Bed OR 2 Queen Beds ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/37e5aff1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.2 Wonderful 60 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge LCD TV Renovated in 2021 Blackout curtains Private bathroom - Sleeps 2 - 1 King Bed ![Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/b9323262.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.2 Wonderful 91 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge LCD TV Renovated in 2021 Blackout curtains Private bathroom - Sleeps 4 - 2 Queen Beds ![Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible) | Bathroom | Free toiletries, hair dryer, towels, soap](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/523f860a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible) 8.8 Excellent 13 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge LCD TV Renovated in 2021 Blackout curtains Private bathroom - Sleeps 4 - 2 Queen Beds ![Executive Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/c922f7ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed 9.4 Exceptional 3 reviews ### Highlights Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Dining table LCD TV - Sleeps 4 - 1 King Bed ![Duplex, 1 King Bed (Suite) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/18287ebc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex, 1 King Bed (Suite) 10.0 Exceptional 2 reviews ### Highlights Patio Separate dining area Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge Dining table - Sleeps 4 - 1 King Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/d8491c3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed 9.6 Exceptional 4 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge LCD TV Renovated in 2021 Sofa bed - twin - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/d8491c3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed with Sofa bed 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge LCD TV Renovated in 2021 Sofa bed - twin - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Standard Room, 1 King Bed (Top Floor) | View from room](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/74def2f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Top Floor) 9.4 Exceptional 6 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge LCD TV Renovated in 2021 Blackout curtains Private bathroom - Sleeps 2 - 1 King Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/71671b15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility) ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge LCD TV Renovated in 2021 Blackout curtains Private bathroom - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/557a199c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility) ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge LCD TV Renovated in 2021 Blackout curtains Private bathroom - Sleeps 4 - 2 Queen Beds ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/71671b15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible Bathtub (Mobility) 8.0 Very good 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge LCD TV Renovated in 2021 Blackout curtains Private bathroom - Sleeps 2 - 1 King Bed ![Junior Suite, 1 King Bed, Accessible Bathtub (Mobility) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/2c0ec2d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Accessible Bathtub (Mobility) 8.0 Very good 1 review ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cots/infant beds Mini-fridge LCD TV Renovated in 2021 Blackout curtains - Sleeps 4 - 1 King Bed ## You may also like Ad ![Free daily on-the-go breakfast ](https://images.trvl-media.com/lodging/19000000/18110000/18109600/18109541/w3836h2556x4y4-bca3d1b3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites By Hilton Schenectady Schenectady - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlbany-Hotels-Crowne-Plaza-Albany-The-Desmond-Hotel.h37096.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlbany-Hotels-Crowne-Plaza-Albany-The-Desmond-Hotel.h37096.Hotel-Information) ## About the area Located in Albany, Crowne Plaza Albany - The Desmond Hotel by IHG is in the business district and near the airport. Palace Theater and Proctors Theater are cultural highlights, and travellers looking to shop may want to visit Colonie Center Mall and Crossgates Mall. Looking to enjoy an event or a match while in town? See what's going on at Saratoga Race Course. Spend some time exploring the area's activities, including golfing. [Visit our Albany travel guide](https://www.expedia.co.uk/Albany.dx603260) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.72860%2C-73.79825&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ucb1h1k_Y1MtNAh4PXPCPd-NEGE=) 660 Albany Shaker Rd, Albany, NY, 12211 ### What's nearby - Colonie Center Mall - 3 min drive - 2.0 miles - Siena College - 5 min drive - 2.7 miles - Crossgates Mall - 6 min drive - 4.9 miles - University at Albany - 7 min drive - 5.6 miles - Albany Medical Center - 12 min drive - 6.2 miles ### Getting around - Albany International Airport Station - 6 min drive - Albany, NY (ALB-Albany Intl.) - 7 min drive ### Restaurants - ‪Olive Garden - ‬14 min walk - ‪Starbucks - ‬5 min walk - ‪LongHorn Steakhouse - ‬20 min walk - ‪The Tavern at the Desmond - ‬1 min walk - ‪Dunkin' - ‬13 min walk ## About this property ### Crowne Plaza Albany - The Desmond Hotel by IHG Hotel remodelled in 2021 and located near Colonie Center Mall Located close to Siena College, Crowne Plaza Albany - The Desmond Hotel by IHG provides a free return airport shuttle, a garden and dry cleaning/laundry services. The on-site American cuisine restaurant, Mr. D's, offers breakfast, brunch, lunch, dinner and happy hour. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a fireplace in reception and a bar. Other perks at this hotel include: - An indoor pool - Free self-parking, plus extended parking (surcharge) - Cooked-to-order breakfast (surcharge), a free local area shuttle and bike hire - An electric car charging station, express check-out and express check-in - Guest reviews speak highly of the dining options and helpful staff Room features All 322 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property. More amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Baths or showers, free toiletries and hairdryers - 32-inch LCD TVs with premium channels - Wardrobes/cupboards, LED light bulbs and mini fridges ## Similar properties ![Reception](https://images.trvl-media.com/lodging/93000000/92790000/92787800/92787704/b91f3040.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Place Albany/Downtown Downtown Albany - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 1,219 reviews £101 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=92787704&PinnedHotelID=92787704&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/40000000/39220000/39211600/39211529/b9183ed6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Albany Airport Albany - Pool - Free airport shuttle - Parking included - Free WiFi 9.2 Wonderful 642 reviews £101 includes taxes & fees 12 Oct - 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Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.0 Wonderful 2,206 reviews £83 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=44808790&PinnedHotelID=44808790&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/900000/893000/892996/40ce2d72.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Century House, an Ascend Collection Hotel Latham - Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,006 reviews £92 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=892996&PinnedHotelID=892996&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served, American cuisine](https://images.trvl-media.com/lodging/55000000/54080000/54077800/54077744/55bb8198.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Albany Albany - Pool - 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Pet-friendly - Parking included 8.6 Excellent 1,014 reviews £76 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=698&PinnedHotelID=698&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1350000/1340700/1340609/504a653d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Albany Albany - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.0 Wonderful 1,001 reviews £97 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1340609&PinnedHotelID=1340609&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - 24-hour free return airport shuttle on request - Free area shuttle up to 3 miles - Onsite parking available only on request - Free self parking on site - Uncovered extended parking on site (USD 15 per day) - Wheelchair-accessible parking and van parking available ### Food and drink - Cooked-to-order breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 13 for adults and USD 5 to 12 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Mr. D's ### Things to do - 24-hour gym - Bicycle rentals - Indoor pool ### Family friendly - Free area shuttle - In-room cot - Indoor pool - Laundry facilities - Mini-fridge - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Wedding services ### Business services - 14 meeting rooms - 24-hour business centre - Computer station - Conference centre (23,433 square foot of space) ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 12 accessible parking spaces - Assistive listening devices - Braille/raised signage - Handrails in stairways (81 centimetre high) - Lift (89 centimetre wide door) - Pool hoist on site - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (91 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - 4 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Built in 1974 - Comprehensive recycling policy - Fireplace in lobby - Renovated entire property - January 2021 - Smoke-free property - Traditional architecture - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with premium digital channels ### Food and drink - Coffee/tea maker - Mini-fridge ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 75, per accommodation, per stay, plus a deposit of USD 100 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 43 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 8 to 13 for adults and USD 5 to 12 for children - Uncovered extended parking fee: USD 15 per day - Pet deposit: USD 100 per stay - Pet fee: USD 75 per accommodation, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Desmond Desmond Albany Desmond Hotel Desmond Hotel Albany Hotel Desmond The Desmond Hotel Conference Center The Desmond Hotel Albany Crowne Plaza Albany The Desmond Hotel Crowne Plaza Albany The Desmond Hotel an IHG Hotel Crowne Plaza Albany - The Desmond Hotel by IHG Hotel Crowne Plaza Albany - The Desmond Hotel by IHG Albany Crowne Plaza Albany - The Desmond Hotel by IHG Hotel Albany ## Frequently asked questions ### Does Crowne Plaza Albany - The Desmond Hotel by IHG have a pool? > Yes, this property has an indoor pool. Pool access is from 7:00 AM to 9:00 PM. ### How much does it cost to stay at Crowne Plaza Albany - The Desmond Hotel by IHG? > As of 9 Oct 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Albany - The Desmond Hotel by IHG on 26 Oct 2025 start from £91.26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Albany-Hotels-Crowne-Plaza-Albany-The-Desmond-Hotel.h37096.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Crowne Plaza Albany - The Desmond Hotel by IHG pet-friendly? > Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 43 kg per pet. There's a deposit of USD 100 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Crowne Plaza Albany - The Desmond Hotel by IHG? > Self-parking is free at this property. ### What time is check-in at Crowne Plaza Albany - The Desmond Hotel by IHG? > Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Crowne Plaza Albany - The Desmond Hotel by IHG? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Crowne Plaza Albany - The Desmond Hotel by IHG provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs on request. ### Where is Crowne Plaza Albany - The Desmond Hotel by IHG located? > Situated near the airport, this hotel is 1.7 mi (2.8 km) from Colonie Center Mall and 3.1 mi (5 km) from Siena College. Crossgates Mall and University at Albany are also within 6 mi (10 km). Albany International Airport Station is 28 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crowne Plaza Albany - The Desmond Hotel by IHG Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 716 8 - Good 179 6 - Okay 69 4 - Poor 18 2 - Terrible 26 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### CARLOS G. 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel, great service. ##### CARLOS G. Stayed 1 night in Sep 2025 ### 10/10 Excellent #### margaret 27 Aug 2025 Liked: Amenities, property conditions & facilities excellent rooms, great restaurant and very friendly staff ##### margaret Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Dawn 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful place with great service ##### Dawn Stayed 1 night in Sep 2025 ### 8/10 Good #### Jane M. 26 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities This hotel has been around for a long time. Very convenient to the airport. ##### Jane M. Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Brenda 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really close to shopping. Even though near an airport, it was still pretty quiet. ##### Brenda Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Dawn 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the prettiest crown review plazas ever stayed at. ##### Dawn Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Harrielle 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was super chill, enjoyed my stay! ##### Harrielle Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Josephine 10 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very close to airport with great shuttle service ##### Josephine Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Ying 18 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Had a wonderful stay! The staff were friendly, the room was spotless and comfortable, and the location was perfect. Would definitely stay here again. ##### Ying Stayed 1 night in Aug 2025 ### 10/10 Excellent #### margaret 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We are repeat customers because it is a very comfortable hotel with great staff snd a wonderful restaurant. ##### margaret Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Austin 15 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool was just perfect and the courtyard downstairs are wonderful. ##### Austin Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Frederick 21 Sept 2025 The receptionist (Sharif) was very welcoming which we really appreciated. And the facility is just fabulous — not what anyone would ever expect from a near-airport hotel. ##### Frederick Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Martin 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is a beautiful property well taken care of. Friendly staff and comfortable rooms. They also have a 24 hr a day airport shuttle. ##### Martin Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Karyse 15 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful stay and helpful staff. ##### Karyse Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Joan 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful interior atrium . Clean comfortable rooms. ##### Joan Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Victoria 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the uniqueness of the hotel ##### Victoria Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Liz 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room overlooking the Koi fish pond was fantastic!! ![](https://a.travel-assets.com/ugc/hotel-reviews/74294dd3-cf78-4f65-8ca0-cb921cd99c51-1756657266755.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Liz Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Wendy 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love staying here. Always a nice stay. Place is beautiful with their live plants indoor. Quiet, pet friendly and delicious food at the restaurant on site. ##### Wendy Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Deborah 20 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff and shuttle drivers are great. ##### Deborah Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Regina 14 Aug 2025 Liked: Property conditions & facilities Just a nice hotel ##### Regina Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Thomas 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great spot for a park and stay. ##### Thomas Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Adrian 24 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities It’s the nicest hotel by the airport. ##### Adrian Stayed 1 night in May 2025 ### 10/10 Excellent #### Marie 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was there for a two day conference/training ##### Marie Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Cheriyan 24 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet but spacious enough for weddings ##### Cheriyan Stayed 1 night in Aug 2025 ### 8/10 Good #### J. Daniel 12 Aug 2025 Liked: Cleanliness, staff & service, amenities The location was convenient as we were driving and it’s just off the highway. Also convenient to the airport with complimentary shuttle service. Staff were always pleasant and helpful! ##### J. 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