Title: Crowne Plaza Albany - The Desmond Hotel by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=603260&destination=Albany%2C+New+York%2C+United+States+of+America&selected=37096&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Albany - The Desmond Hotel by IHG Travelers can savor American cuisine at Mr. D's restaurant, warm up by the lobby fireplace, or enjoy a cocktail at the bar in this Albany retreat ## Photo gallery for Crowne Plaza Albany - The Desmond Hotel by IHG ![Property amenity - Crowne Plaza Albany - The Desmond Hotel by IHG (Albany)](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/c2494e44.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/2adddfeb-434e-40e4-af76-dc1f1b64a23e-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Food and drink - Crowne Plaza Albany - The Desmond Hotel by IHG (Albany)](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/25d0ca23.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; American cuisine - Crowne Plaza Albany - The Desmond Hotel by IHG (Albany)](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/979831cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Crowne Plaza Albany - The Desmond Hotel by IHG (Albany)](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/f9c5ff07.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crowne Plaza Albany - The Desmond Hotel offers a welcoming atmosphere in the heart of Albany. Enjoy tasty American dishes at Mr. D's, cozy up by the lobby fireplace, or sip a well-crafted cocktail at the bar. The 24-hour gym provides a convenient spot for an energizing workout. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi £109 includes taxes & fees 26 Apr - 27 Apr ## Room options ### Check availability for these dates Tonight [Apr 8 - Apr 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 9 - Apr 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 17 - Apr 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Standard Room ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/6903bfe3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 10.0 Exceptional 13 reviews - 1 bedroom - Sleeps 2 - 1 Single Bed OR 2 Queen Beds ### View all photos for Standard Room, 1 King Bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/37e5aff1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.4 Exceptional 64 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/b9323262.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.4 Exceptional 104 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/b4ed870c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible) 8.8 Excellent 15 reviews - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Executive Suite, 1 King Bed ![Executive Suite, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/c922f7ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed 9.6 Exceptional 4 reviews - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Duplex, 1 King Bed (Suite) ![Duplex, 1 King Bed (Suite) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/18287ebc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Duplex, 1 King Bed (Suite) 10.0 Exceptional 2 reviews - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed with Sofa bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/d8491c3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed with Sofa bed 9.6 Exceptional 5 reviews - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Junior Suite, 1 Queen Bed with Sofa bed ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/d8491c3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Queen Bed with Sofa bed 9.0 Wonderful 2 reviews - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Standard Room, 1 King Bed (Top Floor) ![Standard Room, 1 King Bed (Top Floor) | View from room](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/74def2f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Top Floor) 9.6 Exceptional 7 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/71671b15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible Bathtub (Mobility) - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/557a199c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility) - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/71671b15.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible Bathtub (Mobility) 8.0 Very good 2 reviews - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Mobility) ![Junior Suite, 1 King Bed, Accessible Bathtub (Mobility) | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/1000000/40000/37100/37096/2c0ec2d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Accessible Bathtub (Mobility) 8.0 Very good 1 review - 1 bedroom - Sleeps 4 - 1 King Bed ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/93000000/92790000/92787800/92787704/2470ccdd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Place Albany/Downtown Downtown Albany - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,563 reviews £110 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Albany-Hotels-Hyatt-Place-Albany.h92787704.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=603260&destination=Albany&destType=MARKET&latLong=42.650249,-73.753578&searchId=0c3e6197-534a-4d79-b017-00bf29ebea17&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/112000000/111490000/111484500/111484416/9956a2ad.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Country Inn & Suites by Radisson, Downtown Albany New York Downtown Albany - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlbany-Hotels-Crowne-Plaza-Albany-The-Desmond-Hotel.h37096.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlbany-Hotels-Crowne-Plaza-Albany-The-Desmond-Hotel.h37096.Hotel-Information) ## About the area Located in Albany, Crowne Plaza Albany - The Desmond Hotel by IHG is in the business district and near the airport. Palace Theater and Proctors Theater are cultural highlights, and travellers looking to shop may want to visit Colonie Center Mall and Crossgates Mall. Siena College and University at Albany are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. [Visit our Albany travel guide](https://www.expedia.co.uk/Albany.dx603260) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.72858%2C-73.79825&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=N_JZiYw7s8W0vVRsL_yBw_MlD78=) 660 Albany Shaker Rd, Albany, NY, 12211 ### What's nearby - ![Wash House](https://images.trvl-media.com/place/553248621532665524/d5215a1b-5a3b-449d-923c-6c0f7399c265.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shaker Heritage Society 3 min drive \- 2.0 miles - Crossings Maze 2 min drive \- 1.2 miles - Watervliet Shaker National Historic Site 3 min drive \- 2.0 miles - Colonie Center Mall 3 min drive \- 2.0 miles - New York National Guard Headquarters 3 min drive \- 1.8 miles ### Getting around - Albany International Airport Station 5 min drive - Albany, NY (ALB-Albany Intl.) 6 min drive ### Restaurants - McDonald's 3 min drive - Texas Roadhouse 3 min drive - Olive Garden 15 min walk - The Tavern at the Desmond 1 min walk - Dunkin' 13 min walk ## About this property ### Crowne Plaza Albany - The Desmond Hotel by IHG Hotel near Colonie Center Mall Located close to Siena College, Crowne Plaza Albany - The Desmond Hotel by IHG provides a free return airport shuttle, a garden and dry cleaning/laundry services. The on-site American cuisine restaurant, Mr. D's, offers breakfast, brunch, lunch, dinner and happy hour. Stay connected with free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities, such as a fireplace in reception and a bar. Other perks at this hotel include: - An indoor pool - Free self-parking, plus extended parking (surcharge) - Cooked-to-order breakfast (surcharge), a free local area shuttle and bike hire - An electric car charging station, express check-out and express check-in - Guest reviews speak highly of the dining options and helpful staff Room features All 322 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property. More amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Baths or showers, free toiletries and hairdryers - 32-inch LCD TVs with premium channels - Wardrobes/cupboards, LED light bulbs and mini fridges ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/2000000/1200000/1194400/1194369/430c5446.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn & Suites Albany Airport Latham - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 1,811 reviews £84 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=1194369&PinnedHotelID=1194369&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/45000000/44810000/44808800/44808790/d3d85267.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tru By Hilton Albany Airport, NY Albany - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.0 Wonderful 2,097 reviews £106 includes taxes & fees 12 Apr - 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Pool - Breakfast included - Pet-friendly - Parking included 9.2 Wonderful 1,003 reviews £87 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=892996&PinnedHotelID=892996&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2130000/2126900/2126846/23e41c47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Albany Airport Area - Latham by IHG Latham - Pool - Hot tub - Breakfast included - Parking included 8.0 Very good 1,000 reviews £80 includes taxes & fees 23 Apr - 24 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=2126846&PinnedHotelID=2126846&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=37096&PinnedHotelID=37096&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=37096,1194369,44808790,92787704,698) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices) - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - 24-hour free return airport shuttle on request - Free area shuttle up to 3 miles - Onsite parking available only on request - Free self parking on site - Uncovered extended parking on site (USD 15 per day) - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Cooked-to-order breakfast available for a fee 7:00 AM to 11:30 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 13 for adults and USD 5 to 12 for children - A bar/lounge - A restaurant - Coffee and tea in common areas ### Restaurants on site - Mr. D's ### Things to do - 24-hour gym - Bicycle rentals - Indoor pool ### Family friendly - Free area shuttle - In-room cot - Indoor pool - Laundry facilities - Mini-fridge - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Wedding services ### Business services - 14 meeting rooms - 24-hour business centre - Computer station - Conference centre (23,433 square foot of space) ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 12 accessible parking spaces - Assistive listening devices - Braille/raised signage - Handrails in stairways (81 centimetre high) - Lift (89 centimetre wide door) - Pool hoist on site - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (91 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible van parking - Wheelchairs on site ### More - 4 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Built in 1974 - Comprehensive recycling policy - Fireplace in lobby - Smoke-free property - Traditional architecture - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with premium digital channels ### Food and drink - Coffee/tea maker - Mini-fridge ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 75, per accommodation, per stay, plus a deposit of USD 100 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 43 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are available for USD 10.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 8 to 13 for adults and USD 5 to 12 for children - Uncovered extended parking fee: USD 15 per day - Pet deposit: USD 100 per stay - Pet fee: USD 75 per accommodation, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Desmond Desmond Albany Desmond Hotel Desmond Hotel Albany Hotel Desmond The Desmond Hotel Conference Center The Desmond Hotel Albany Crowne Plaza Albany The Desmond Hotel Crowne Plaza Albany The Desmond Hotel an IHG Hotel Crowne Plaza Albany - The Desmond Hotel by IHG Hotel Crowne Plaza Albany - The Desmond Hotel by IHG Albany Crowne Plaza Albany - The Desmond Hotel by IHG Hotel Albany ## Frequently asked questions ### Does Crowne Plaza Albany - The Desmond Hotel by IHG have a pool? ### How much does it cost to stay at Crowne Plaza Albany - The Desmond Hotel by IHG? ### Is Crowne Plaza Albany - The Desmond Hotel by IHG pet-friendly? ### How much is parking at Crowne Plaza Albany - The Desmond Hotel by IHG? ### What time is check-in at Crowne Plaza Albany - The Desmond Hotel by IHG? ### What time is check-out at Crowne Plaza Albany - The Desmond Hotel by IHG? ### Does Crowne Plaza Albany - The Desmond Hotel by IHG provide a shuttle to the airport? ### Where is Crowne Plaza Albany - The Desmond Hotel by IHG located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Crowne Plaza Albany - The Desmond Hotel by IHG Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 719 8 - Good 169 6 - Okay 69 4 - Poor 20 2 - Terrible 27 ## Reviews Verified ### 10/10 Excellent #### Alberto 2 Mar 2026 Liked: Cleanliness, amenities, property conditions & facilities It is a very beautiful hotel, very courteous staff, and great location. ##### Alberto Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Lisa 23 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice comfortable room. ##### Lisa Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Amel Nahree 9 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean and restaurant on site was great for dinner and breakfast. ##### Amel Nahree Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### margaret 31 Jan 2026 Liked: Cleanliness, property conditions & facilities Comfortable room, wonderful staff, and a great restaurant. This has been and will continue to be our go to hotelvwhen stayingvin the Albany area. ##### margaret Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Robert 25 Feb 2026 The service was impeccable! ##### Robert Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Eric 19 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone that we dealt with was extremely helpful and kind. The rooms were very clean and comfortable. The shuttle drivers went above and beyond to be helpful. We also dined at the restaurant, and the food was awesome and Jada was an awesome server. We cannot say enough about this hotel. Thank you ##### Eric Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Helen 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was super clean, staff was friendly and helpful. My only complaint is there was some kind of event for high schoolers this weekend it was still pretty loud after 10 pm but otherwise my stay was great! Will definitely be back ##### Helen Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Ignatius 10 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Room, including bathroom, was clean. Pleasant staff. Great bar. ##### Ignatius Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Stephanie 20 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was great! Staff friendly and helpful, shuttle driver was amazing, the restaurant staff was amazing! ##### Stephanie Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Dragos 21 Dec 2025 Liked: Cleanliness, property conditions & facilities Nice hotel, large and clean room and the location was great for our event. ##### Dragos Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Nancy 4 Jan 2026 Being five minutes from the airport was a plus when catching a 6 am flight. ##### Nancy Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Karin 28 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel is a wonderful hotel to stay. Everyone is pleasant, it is very clean, the food is excellent, and location is great. ##### Karin Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Giuseppina 1 Dec 2025 Liked: Cleanliness, staff & service, amenities Room was clean, comfy and staff was friendly ##### Giuseppina Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Jessica 15 Nov 2025 Liked: Cleanliness, staff & service, amenities Very clean rooms and friendly staff ##### Jessica Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Frances 13 Nov 2025 Liked: Cleanliness, staff & service, amenities Nice place with lovely staff. ##### Frances Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Sue 30 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Yes the room was clean and all personnel were helpful and pleasant. ##### Sue Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Samantha 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean and the food was great. ##### Samantha Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Jennifer 16 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Love the little shop in the lobby ![](https://a.travel-assets.com/ugc/hotel-reviews/a96c768a-559a-41dc-8c4d-b28f6e594470-1765885779677.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennifer Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Consolacion 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was nice, clean room, Restaurant is convenient and serves good food at a reasonable price. ##### Consolacion Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Rick 12 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Always impressed by this property. Stayed there a number of times and never disappointed. The staff is very professional and appreciative. ##### Rick Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Jill 18 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very clean room. Love that there was a the full bar and restaurant. ##### Jill Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Prya 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place and clean ##### Prya Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Gary 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safe parking area, very clean and great staff! ##### Gary Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### margaret 27 Aug 2025 Liked: Amenities, property conditions & facilities excellent rooms, great restaurant and very friendly staff ##### margaret Stayed 1 night in Aug 2025 Verified ### 8/10 Good #### Patricia 7 Nov 2025 Liked: Cleanliness, property conditions & facilities Clean and comfortable, friendly and helpful staff ##### Patricia Stayed 2 nights in Nov 2025 ### Expedia's Latest Trends ### Hotels > - [Hotel NoMa, Trademark Collection by Wyndham](https://www.expedia.co.uk/White-Plains-Hotels-Radisson-Hotel-New-Rochelle.h1088006.Hotel-Information) > - [The Abbey Inn & Spa](https://www.expedia.co.uk/White-Plains-Hotels-The-Abbey-Inn-Spa.h45603202.Hotel-Information) > - [Hilton Pearl River](https://www.expedia.co.uk/Nyack-Hotels-Hilton-Pearl-River.h8288.Hotel-Information) > - [Windrose On Hudson](https://www.expedia.co.uk/Ossining-Hotels-Crotonville-Hotel.h112806652.Hotel-Information) > - [East Norwich Inn](https://www.expedia.co.uk/East-Norwich-Hotels-East-Norwich-Inn-Oyster-Bay.h2024.Hotel-Information) > - [The Wick, Hudson, A Tribute Portfolio Hotel](https://www.expedia.co.uk/Hudson-Hotels-The-Wick.h19742697.Hotel-Information) > - [Mountain Brook Lodge](https://www.expedia.co.uk/Lake-Placid-Hotels-Mountain-Brook-Lodge.h7825183.Hotel-Information) > - [Fordham House](https://www.expedia.co.uk/Greenport-Hotels-Fordham-House.h12311929.Hotel-Information) > - [Blue Lagoon Resort](https://www.expedia.co.uk/Lake-George-Hotels-Blue-Lagoon-Resort.h8295985.Hotel-Information) > - [The Alpine Lodge](https://www.expedia.co.uk/Lake-George-Hotels-The-Alpine-Lodge.h5179323.Hotel-Information) > - [Villa Roma Resort and Conference Center](https://www.expedia.co.uk/Monticello-Hotels-Villa-Roma-Resort-And-Conference-Center.h901998.Hotel-Information) > - [The Kittle House Inn](https://www.expedia.co.uk/White-Plains-Hotels-Crabtrees-Kittle-House-Restaurant-Inn.h1479389.Hotel-Information) > - [Hampton Inn White Plains/Tarrytown](https://www.expedia.co.uk/White-Plains-Hotels-Hampton-Inn-White-Plains.h23291.Hotel-Information) > - [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.co.uk/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > - [Beacon Hotel](https://www.expedia.co.uk/Beacon-Hotels-Beacon-Hotel.h93189385.Hotel-Information) > - [Finger Lakes Treehouse & Spa](https://www.expedia.co.uk/Sodus-Hotels-Finger-Lakes-Treehouse-Spa.h91651509.Hotel-Information) > - [The Brook at Turning Stone Resort Casino](https://www.expedia.co.uk/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information) > - [The Crow's Nest](https://www.expedia.co.uk/Montauk-Hotels-The-Crows-Nest.h24242548.Hotel-Information) > - [Inness](https://www.expedia.co.uk/Accord-Hotels-INNESS.h74143817.Hotel-Information) > - [Residence Inn By Marriott New Rochelle](https://www.expedia.co.uk/White-Plains-Hotels-Residence-Inn-By-Marriott-New-Rochelle.h446554.Hotel-Information) > - [Modern Lakeside Cabin - 2 Kayaks, 2 SUPS, perfect lake stay](https://www.expedia.co.uk/Bolton-Landing-Hotels-Modern-Lakeside-Cabin-2-Kayaks.h29852635.Hotel-Information) > - [The Queensbury Hotel](https://www.expedia.co.uk/Lake-George-Hotels-The-Queensbury-Hotel.h40334.Hotel-Information) > - [The Dutchess Inn and Spa at Beacon](https://www.expedia.co.uk/Newburgh-Hotels-The-Dutchess-Inn-And-Spa-At-Beacon.h18730652.Hotel-Information) > - [Avon Inn](https://www.expedia.co.uk/Rochester-Hotels-Avon-Inn.h48597962.Hotel-Information) > - [The Park Inn](https://www.expedia.co.uk/Hammondsport-Hotels-The-Park-Inn.h93033344.Hotel-Information) > - [Luxury Log Cabin in the Woods on Skaneateles Lake](https://www.expedia.co.uk/Syracuse-Hotels-Luxury-Log-Cabin-In-The-Woods-On-Skaneateles-Lake.h24040248.Hotel-Information) > - [Resorts World Catskills Casino](https://www.expedia.co.uk/Monticello-Hotels-Resorts-World-Catskills-Casino.h23970267.Hotel-Information) > - [YO1 Longevity & Health Resorts, Catskills](https://www.expedia.co.uk/Monticello-Hotels-YO1-Health-Resort.h31873964.Hotel-Information) > - [Overlook Lodge at Bear Mountain](https://www.expedia.co.uk/Newburgh-Hotels-Overlook-Lodge-At-Bear-Mountain.h3425772.Hotel-Information) ---