Title: Best Western Sovereign Hotel - Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Sovereign Hotel - Travelers can enjoy the indoor pool or hit the gym before attending to work matters, with the added convenience of a complimentary airport shuttle service. ## Photo gallery for Best Western Sovereign Hotel - ![Indoor pool - Best Western Sovereign Hotel - (Albany - Ny)](https://images.trvl-media.com/lodging/1000000/20000/12000/11920/306cc956.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, iron/ironing board, free cots/infant beds - Best Western Sovereign Hotel - (Albany - Ny)](https://images.trvl-media.com/lodging/1000000/20000/12000/11920/90a6377b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Best Western Sovereign Hotel - (Albany - Ny)](https://images.trvl-media.com/lodging/1000000/20000/12000/11920/ea789de6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Best Western Sovereign Hotel - (Albany - Ny)](https://images.trvl-media.com/lodging/1000000/20000/12000/11920/c3e21610.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Best Western Sovereign Hotel - (Albany - Ny)](https://images.trvl-media.com/lodging/1000000/20000/12000/11920/05ba3892.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near the University at Albany, Best Western Sovereign Hotel offers amenities like breakfast, an indoor pool, and a sauna. Rooms have WiFi, and there's a gym for workouts. The attentive staff assists with meeting spaces and provides an area shuttle. ## Reviews 6.8 ## Popular amenities - Pool - Breakfast included - Free airport shuttle - Pet-friendly - Parking included - Free Wi-Fi ## Room options ### Check availability for these dates Tonight [Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=11920&PinnedHotelID=11920&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=11920&PinnedHotelID=11920&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=11920&PinnedHotelID=11920&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=11920&PinnedHotelID=11920&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11920&PinnedHotelID=11920&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11920&PinnedHotelID=11920&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11920&PinnedHotelID=11920&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11920&PinnedHotelID=11920&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/55000000/54080000/54077800/54077744/dd27f40b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points by Sheraton Albany Albany - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 556 reviews £107 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Albany-Hotels-Four-Points-By-Sheraton-Albany.h54077744.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=603260&destination=Albany&destType=MARKET&latLong=42.650249,-73.753578&searchId=52782485-74f4-4a98-ae2d-f23491461c40&top_cur=GBP) Ad ![Lobby lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/42700/42667/cb0824a5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Albany Thruway Albany - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 914 reviews £81 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Albany-Hotels-Courtyard-By-Marriott-Albany-Thruway.h42667.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=603260&destination=Albany&destType=MARKET&latLong=42.650249,-73.753578&searchId=52782485-74f4-4a98-ae2d-f23491461c40&top_cur=GBP) Ad ![Indoor pool](https://images.trvl-media.com/lodging/27000000/26950000/26946900/26946845/21fd7f26.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Tru By Hilton Albany Crossgates Mall Albany - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,002 reviews £91 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Albany-Hotels-Tru-By-Hilton-Albany-Crossgates-Mall.h26946845.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=603260&destination=Albany&destType=MARKET&latLong=42.650249,-73.753578&searchId=52782485-74f4-4a98-ae2d-f23491461c40&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/28000000/27050000/27042300/27042286/00727909.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Albany Crossgates Mall, NY Albany - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 445 reviews £120 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Albany-Hotels-Homewood-Suites-By-Hilton-Albany-Crossgates-Mall.h27042286.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=603260&destination=Albany&destType=MARKET&latLong=42.650249,-73.753578&searchId=52782485-74f4-4a98-ae2d-f23491461c40&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/7000000/6330000/6326100/6326010/467a60cc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn Albany Washington Avenue Dunes - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 444 reviews £129 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Albany-Hotels-Residence-Inn-Albany-Washington-Avenue.h6326010.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=603260&destination=Albany&destType=MARKET&latLong=42.650249,-73.753578&searchId=52782485-74f4-4a98-ae2d-f23491461c40&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlbany-Hotels-Best-Western-Sovereign.h11920.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlbany-Hotels-Best-Western-Sovereign.h11920.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.67807%2C-73.82819&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YHqGdQ1nKtcKngKzbtWHtxH7eng=) 1228 WESTERN AVENUEALBANY, Albany - Ny, New York Area - Ny #### What's nearby - Bob Ford Field at Tom & Mary Casey Stadium \- 5 min walk \- 0.3 miles - Broadview Center \- 6 min walk \- 0.4 miles - University at Albany \- 7 min walk \- 0.4 miles - Crossgates Mall \- 3 min drive \- 2.3 miles - Albany NanoTech Complex \- 4 min drive \- 1.1 miles #### Getting around - Albany International Airport Station - 9 min drive - Albany, NY (ALB-Albany Intl.) - 9 min drive #### Restaurants - ‪Stewart's Shops - ‬15 min walk - ‪Uncommon Grounds Coffee & Bagels - ‬15 min walk - ‪Starbucks - ‬18 min walk - ‪Dave's Hot Chicken - ‬2 min walk - ‪Burger King - ‬13 min walk ## About this property ### Best Western Sovereign Hotel - Property near University at Albany You can look forward to a free breakfast buffet, a free return airport shuttle and laundry facilities at Best Western Sovereign Hotel -. For some rest and relaxation, visit the sauna. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi. Other perks at this property include: - An indoor pool - Free self-parking - Motorhome/coach/lorry parking, a local area shuttle and express check-out - Free newspapers, a TV in reception and a 24-hour front desk Room features All 192 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and free newspapers. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with shower/bath combinations and free toiletries - Flat-screen TVs with premium channels - Fridges, microwaves and coffee/tea makers ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/60000/58400/58332/9d15c378.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel 6 Albany, NY West End - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 5.0 1,000 reviews £58 includes taxes & fees 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=58332&PinnedHotelID=58332&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/2000000/1220000/1210200/1210173/1584745b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Albany East Greenbush/Tech Valley East Greenbush - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 232 reviews £109 includes taxes & fees 17 Jan - 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Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 6.6 1,000 reviews £51 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=40792&PinnedHotelID=40792&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1180000/1177400/1177312/0c8f408a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Motel 6 Albany, NY - Airport Colonie - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 5.6 922 reviews £55 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1177312&PinnedHotelID=1177312&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/55000000/54080000/54077800/54077744/26926cc4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Albany Albany - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 556 reviews £107 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=54077744&PinnedHotelID=54077744&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/50000/42700/42667/e82b7ff5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Albany Thruway Albany - Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 914 reviews £81 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=42667&PinnedHotelID=42667&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free return airport shuttle during limited hours - Area shuttle (surcharge) - Free self parking on site - RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends - Coffee and tea in common areas ### Things to do - Gym - Indoor pool - Sauna - TV in common areas ### Family friendly - In-room cot - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Housekeeping (daily) ### Business services - 10 meeting rooms - 24-hour business centre ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 5 floors - Ballroom - Designated smoking areas ## Room amenities ### Bedroom - Free cot - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with premium satellite channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Free local calls - Iron/ironing board ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age - 21 ### Check-out Check-out before 11 AM Express check-out available ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 20.00 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 15 per stay. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 20.00 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: USD 15 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Albany Best Western Albany Best Western Hotel Albany Best Western Sovereign Hotel Best Western Albany Best Western Albany Sovereign Best Western Hotel Albany Best Western Sovereign Best Western Sovereign Albany Best Western Sovereign Hotel Best Western Sovereign Hotel Albany Best Western Sovereign Best Sovereign Albany Ny Best Western Sovereign Hotel Best Western Sovereign Hotel Albany Best Western Sovereign Hotel - Property Best Western Sovereign Hotel - Albany - Ny Best Western Sovereign Hotel - Property Albany - Ny ## Frequently asked questions ### Does Best Western Sovereign Hotel - have a pool? ### Is Best Western Sovereign Hotel - pet-friendly? ### How much is parking at Best Western Sovereign Hotel -? ### What time is check-in at Best Western Sovereign Hotel -? ### What time is check-out at Best Western Sovereign Hotel -? ### Does Best Western Sovereign Hotel - provide a shuttle to the airport? ### Where is Best Western Sovereign Hotel - located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western Sovereign Hotel - Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.6 Location ### 7.8 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 152 8 - Good 368 6 - Okay 273 4 - Poor 138 2 - Terrible 69 ## Reviews ### 2/10 Terrible #### Verified traveller 28 Jun 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel closed but nobody told us Find out the hotel had closed the day we tried to check in. Had to scramble to find new accommodations. No one called or emailed to tell us hotel had closed. Ridiculous. ##### Verified traveller Stayed 1 night in Jun 2018 ### 2/10 Terrible #### Liviu-Lee, Ardmore, PA 19 Jan 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lack of courtesy We made a reservation in October 2017 and nobody told us that the hotel has been closed. After driving for five hours, we found out, late at night, on a freezing winter day, that there is no place for us to stay. Thanks to the wonderful staff from Orbitz, we were able to get a room at the nearby Hampton Inn. ##### Liviu-Lee Stayed 1 night in Jan 2018 ### 2/10 Terrible #### Karen 27 Dec 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Unfortunately this hotel closed last month and I was not notified. I actually received a confirmation of my reservation a few days before my intended stay - when I arrived for my stay on Christmas night I learned that the hotel had closed. ##### Karen Stayed 1 night in Dec 2017 ### 2/10 Terrible #### Verified traveller 8 Dec 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ferme Hôtel fermé et placardé Rendu sur place pour rien Expedia à trouver un nouvel hôtel pour nous ##### Verified traveller Stayed 3 nights in Nov 2017 ### 8/10 Good #### TJ, North Georgia 20 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice location Good location, continental breakfast included in price. Front desk receptionist was friendly. No complaints. Worth the money. ##### TJ Stayed 1 night in Nov 2017 ### 2/10 Terrible #### Michelle, New York 20 Nov 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Worst hotel I've stayed in It was a terrible experience. As a Travel Agent who has stayed in hotels from 3 Stars to 5 Stars I've never had a stay as unviting as this hotel. I was part of a group so we booked about 5-6 rooms. To start, the card the get into our rooms didn't work, the maintence guy had to escort us to our rooms and let us in manually, the entire just had a gloomy setting, there were no wash clothes in the rooms, we were told there were no clean ones so we had to call the second day to get some. Venting machines weren't working, hotel shuttle wasn't working so we had to keep calling ubers. BreKfast was just done wrapped sandwiches which I passed on. We were told there was an issue with the kitchen. Lobby and breakfast area was cold...no heat ##### Michelle Stayed 1 night in Nov 2017 ### 6/10 Okay #### Yuriy 19 Nov 2017 Liked: Cleanliness, staff & service My stay was ok, though I was constantly harassed by little flies in my room. I killed about 15 of them for my 3 day stay. I do not know where they were coming from. Otherwise this hotel is ok, pretty quiet and close to interstate highway. ##### Yuriy Stayed 3 nights in Nov 2017 ### 2/10 Terrible #### SP, New York 19 Nov 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Don't stay here When I arrived at the first room that I was given I was surprised to find the door ajar. When I went in the lights were on, the bed was rumpled and the toilet was running as if someone had just flushed and exited the room. I went back to the front desk and alerted them and was assigned a new room. In the new room, the fitted sheet did not seem to fit and was raised up on one side. Strings were hanging out of the mattress and the fabric covering on the side of the mattress appeared loose. As I pulled on it I discovered that it was not sewn down or secured to the mattress at all and that the springs of the mattress were visible and protruding. When I went to shower in the morning I found that the shampoo bottle was only half full, as if I had been given the left overs from another patron. ##### SP Stayed 1 night in Nov 2017 ### 4/10 Poor #### Leslie 18 Nov 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Find another hotel Not well maintained, not clean. Carpet was torn, rooms extremely small, no exhaust fan in bathroom. On site bar/restaurant closed, yet still shows on website. Just not a nice hotel. ##### Leslie Stayed 1 night in Nov 2017 ### 4/10 Poor #### karen 15 Nov 2017 Liked: Cleanliness Disliked: Staff & service #### Was expecting better for BW. Was expecting better.... I booked this BW primarily for the indoor pool and location. Indoor pool was out of service. Had no view from the window in my room. Window blocked most the way up and had little natural light. Did not get our wake up call the next day. Requested a quiet room away from noise and traffic....got a room with loud humming in the morning. Not sure what that was. Did not feel like a BW brand to me. Disappointed. Would go with a cheaper hotel next time. ##### karen Stayed 1 night in Nov 2017 ### 6/10 Okay #### Becc, NY 13 Nov 2017 Liked: Cleanliness, staff & service, room comfort #### Nice place to stay Very friendly staff and accommodating. Room was clean, and comfortable. ##### Becc Stayed 2 nights in Nov 2017 ### 4/10 Poor #### Aaron 13 Nov 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort The hotel wasn't really clean. Hallways were very dirty and old. ##### Aaron Stayed 1 night in Nov 2017 ### 8/10 Good #### Verified traveller 13 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is clean, service is nice, I only put 4 because they didn't open a bar for Saturday night. ##### Verified traveller Stayed 1 night in Nov 2017 ### 4/10 Poor #### Verified traveller 13 Nov 2017 Liked: Staff & service Disliked: Room comfort I reserved a room with 2 queen beds for 2 adult 2 children and my room was changed to a 1 queen bed with a cot. The CSR was nice to put us in a king bed but it was still not what I reserved! ##### Verified traveller Stayed 1 night in Nov 2017 ### 4/10 Poor #### Verified traveller 12 Nov 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Don't let the pictures fool you. Advertised pool but when we arrived pool was closed for the two days we were there. Pictures show clean and nice looking hotel. The hotel is dingy. Went to take showers and there werent any wash cloths. They brought us the floor mat cloths and said "we are really f-ing up" Didn't stay the 2nd day. ##### Verified traveller Stayed 1 night in Nov 2017 ### 2/10 Terrible #### Verified traveller 12 Nov 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Property has been sold and is closing. Upkeep looked it. ##### Verified traveller Stayed 1 night in Nov 2017 ### 8/10 Good #### E D 11 Nov 2017 Liked: Cleanliness, staff & service, room comfort #### Good Good service, good breakfast! ##### E D Stayed 1 night in Nov 2017 ### 8/10 Good #### Verified traveller 11 Nov 2017 Liked: Cleanliness, staff & service, room comfort #### Decent Not bad needs to be upgraded stuff showing its age , overall good hotel for the price ##### Verified traveller Stayed 1 night in Nov 2017 ### 10/10 Excellent #### ANTONIO 6 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Needs a little upgrade. Needs a little upgrade, beds and pillows, but all in all a good stay. Breakfast was good. ##### ANTONIO Stayed 1 night in Nov 2017 ### 6/10 Okay #### Darlene, Wall Township, NJ 6 Nov 2017 Disliked: Cleanliness, room comfort #### Location is close to the campus at UAlbany The front desk did discount my room. My mattress had a valley in the middle which made sleeping difficult. Makeup was on the bed sheets & the bathroom sink was loose. ##### Darlene Stayed 1 night in Nov 2017 ### 6/10 Okay #### Dave, New Hampshire 6 Nov 2017 Liked: Cleanliness, staff & service #### Close to Cityline Grill. Went to see a morning shows live broadcast. Everything was fine. Nothing fancy, had a fridge and Microwave. For the price it was a great value. Staff were all very friendly and polite. The pool is older but clean. The shower had plenty of hot water. ##### Dave Stayed 2 nights in Nov 2017 ### 10/10 Excellent #### Eileen 6 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service received et on Linda at front conter. ##### Eileen Stayed 1 night in Oct 2017 ### 2/10 Terrible #### Verified traveller 27 Oct 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Hotel building was in a poor maintenance, bathroom was unclean when we got there found trash on the floor and towels were missing ##### Verified traveller Stayed 1 night in Oct 2017 ### 6/10 Okay #### Verified traveller 26 Oct 2017 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness, room comfort frequently stay here, however on this particular visit the room did not feel clean. ##### Verified traveller Stayed 1 night in Oct 2017 ### 6/10 Okay #### Nancy, Washington state 26 Oct 2017 Disliked: Property conditions & facilities #### Not as nice as it used to be I visit Albany twice a year and have stayed at this hotel several times in the past. I have always found it comfortable and convenient, but my most recent stay was disappointing. The WiFi did not always work. I stayed there seven nights, and the housekeepers did not seem to come every day, not even to empty the trash. Twice I had to call the front desk for basics like toilet paper, tissues, and a wash cloth. Also, the breakfast was better in the past, but this time there were no eggs or hot food. The coffee was good, though. I have always liked the convenient location of this hotel - close to the interstate, stores, and restaurants - but I think I will look for a different hotel for my next stay. ##### Nancy Stayed 7 nights in Oct 2017 ## Expedia's Latest Trends ### Hotels > [The Anchorage Hotel](https://www.expedia.co.uk/Holyhead-Hotels-The-Anchorage-Hotel.h30459397.Hotel-Information) > > [Holiday Inn Resort Goa by IHG](https://www.expedia.co.uk/Cavelossim-Hotels-Holiday-Inn-Resort-Goa.h696977.Hotel-Information) > > [Creta Royal - Adults only](https://www.expedia.co.uk/Rethymno-Hotels-Creta-Royal-Adults-Only.h921756.Hotel-Information) > > [Hotels with Waterslides in Koh Samui](https://www.expedia.co.uk/Koh-Samui-Hotels-Hotels-With-Waterslides.0-0-d6035013-tHotelswithWaterslides.Travel-Guide-Filter-Hotels) > > [HiltonHotels Hotels in Saadiyat Island](https://www.expedia.co.uk/Saadiyat-Island-Hotels-Hilton-Hotels.0-0-d6268739--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Hôtel de Crillon A Rosewood Hotel](https://www.expedia.co.uk/Paris-Hotels-Hotel-De-Crillon-A-Rosewood-Hotel.h26025.Hotel-Information) > > [The Royal Sutton](https://www.expedia.co.uk/Birmingham-Hotels-The-Royal-Hotel-Sutton.h34178148.Hotel-Information) > > [Hotels in Benin City](https://www.expedia.co.uk/Benin-City-Hotels.d642.Travel-Guide-Hotels) > > [Hotels near Alnwick Castle](https://www.expedia.co.uk/Alnwick-Castle-Hotels.0-l6092653-0.Travel-Guide-Filter-Hotels) > > [Hotels in England](https://www.expedia.co.uk/Destinations-In-England.d11218.Hotel-Destinations) > > [Silversands Grenada](https://www.expedia.co.uk/St-Georges-Hotels-Silversands-Grenada.h27185568.Hotel-Information) > > [Hotel Von](https://www.expedia.co.uk/Reykjavik-Hotels-Von-Guldsmeden-Hotel.h36796295.Hotel-Information) > > [Cotford Hotel](https://www.expedia.co.uk/Malvern-Hotels-Cotford-Hotel.h1385531.Hotel-Information) > > [Pilot Beach Resort](https://www.expedia.co.uk/Apokoronas-Hotels-Pilot-Beach-Resort.h1096083.Hotel-Information) > > [Banff Ptarmigan Inn](https://www.expedia.co.uk/Banff-Hotels-Banff-Ptarmigan-Inn.h41022.Hotel-Information) > > [Royal Taj Mahal - All Inclusive](https://www.expedia.co.uk/Side-Hotels-Royal-Taj-Mahal-All-Inclusive.h9471542.Hotel-Information) > > [MS Aparthotel](https://www.expedia.co.uk/Lisbon-District-Hotels-MS-Aparthotel.h1164045.Hotel-Information) ### Flights > [Flights from Hounslow (LHR) to Arnavutköy (IST)](https://www.expedia.co.uk/lp/flights/lhr/ist/london-to-istanbul) > > [Flights from Boryspil (KBP) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/kbp/lhr/kyiv-to-london) > > [Flights from Sharm El Sheikh (SSH) to Cairo (CAI)](https://www.expedia.co.uk/lp/flights/ssh/cai/sharm-el-sheikh-to-cairo) > > [Flights from Kempton Park (JNB) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/jnb/edi/johannesburg-to-edinburgh) ### Cars ### Packages > [Theatre Royal Drury Lane](https://www.expedia.co.uk/Theatre-Royal-Drury-Lane-London-City-Centre.d6212399.Attraction) ### General ---