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Reviews of Gran Hotel Albacete

4 out of 5
Gran Hotel Albacete
Calle Marqués De Molíns 1, Albacete

Reviews

8.4

Very good

Rating 10 - Excellent. 65 out of 155 reviews" "
Rating 8 - Good. 62 out of 155 reviews" "
Rating 6 - Okay. 18 out of 155 reviews" "
Rating 4 - Poor. 6 out of 155 reviews" "
Rating 2 - Terrible. 4 out of 155 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff was courteous and professional. Room was a little bit dated, but well maintained. Room was reasonably comfortable. Access to parking was very poor. I spent 20 frustrating minutes driving in circles trying to find parking.
Stayed 1 night in Mar 2024

4/10 Poor

ian

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We found it tricky to locate as it is across the plaza. Parking was on a pedestrianised road and not easy to locate. Service was fine. Room was clean and it was close to the centre. Disappointed that the expedia description of the offer was not as described. Hotel had no idea of what package was being sold. Breakfast was ok- cafeteria would have been good and cheaper. Coffee and juice was good. Would choose elsewhere in future.
Stayed 1 night in Feb 2024
Response from Recepción Gran hotel. tgr on 26 Feb 2024
Thank you for your feedback. We want to keep improving every day for you. Kind regards. Grand Hotel .

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Recepción Gran hotel. tgr on 26 Feb 2024
Gracias por darnos su puntuación y valoración. Deseamos mejorar día a día para ofrecerles una feliz estancia y cercana, satisfaciendo sus necesides en nuestro hotel. Atetamente

8/10 Good

Kruger

Liked: Cleanliness, staff & service, room comfort
Hotel impressive from the outside
Good location near train station annd cathedral. Hotel impressive from the outside but no big deal in the lobby or the rooms. Rather dated although clean and comfortable. Maybe that’s all that counts.. but if you like a little pizazz, it’s not the place. The restaurant is not special but 2 taps restaurants nearby, both called Tapa Negra.
Stayed 1 night in Dec 2023
Response from Recepción Gran Hotel on 4 Jan 2024
Muchas gracias por su valoración y comentarios que nos animan a continuar mejorando. Esperamos poder recibirles de nuevo. Un saludo

10/10 Excellent

David

Stayed 1 night in May 2023
Response from Recepción Gran hotel. tgr on 21 Nov 2023
Muchas gracias por su puntuación y dedicarnos unos minutos para ello. Trabajamos día a dia para mejora y poder atenderles nuevamente.

2/10 Terrible

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not cleaned and previously used personal Items were underneath the bed. Revolting. Worse experience ever had. :( Not recommended.
Response from Gran hotel Albacete on 21 Nov 2023
Este comentario sabemos que no ha sido de buena fe por la persona que lo ha puesto. Atentamente.

10/10 Excellent

Martin L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay overall
Satisfactory, although hotel on corner of a pedestrian street under construction and within 25 mtrs of a street cafe so quite noisy
Stayed 1 night in Aug 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location with nearby public parking
Stayed 1 night in Jul 2022
Response from Recepción, resevas on 18 Jul 2022
thanks

8/10 Good

Maria del Pilar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the are
Stayed 2 nights in May 2022
Response from Recepción, resevas on 14 May 2022
THANK YOU

4/10 Poor

John

Liked: Cleanliness
Disliked: Room comfort
Beautiful room but mattress was incredibly uncomfortable and difficult in which to sleep.
Stayed 1 night in Apr 2022
Response from Recepción, resevas on 13 Apr 2022
lamento los inconvenientes un saludo

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2021
Response from Recepción, resevas on 29 Oct 2021
Thanks for you comment best regards

10/10 Excellent

Francisco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Recepción, resevas on 29 Oct 2021
gracias por su puntuacion saludos

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in a very central location
Very helpful staff and a comfortable stay despite the extensive work that was happening internally and externally
Stayed 1 night in Sep 2021
Response from Recepción, resevas on 25 Sept 2021
Thank you so much for yor coment

8/10 Good

Shaya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Recepción, resevas on 29 Aug 2021
GRACIAS

10/10 Excellent

Gil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to everything!
This hotel is in the best location…. Walking distance to bars and great restaurants… and shopping.
Stayed 1 night in Jul 2021
Response from Recepción, resevas on 13 Jul 2021
thank you for your comment

6/10 Okay

Vahid Reza

Stayed 1 night in Jun 2021
Response from Recepción, resevas on 13 Jul 2021
gracias por su valoracion

6/10 Okay

Vahid Reza

Liked: Cleanliness, staff & service
Central location
The hotel is located centrally. Overall not a bad experience but the breakfast and 16 Euros a day charge for the parking was disappointing. The lady at the welcome desk was very helpful. The rooms are not that quiet due to old glazing.
Stayed 1 night in Jun 2021
Response from Recepción, resevas on 13 Jul 2021
Thanks for your opinion, it helps us to improve. we wait for you soon a greeting

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Santosh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent location with food comfort
Stayed 1 night in Feb 2020
Response from Recepción y reservas Gran Hotel **** on 25 Feb 2020
Thank you very much for your comment. We are delighted that when our customers come they feel at ease. We hope to see you again soon by the Grand Hotel. Have a good day

8/10 Good

Sharon, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good location for walking, easy access. Helpful staff Disadvantage- phones that you can use
Stayed 1 night in Jan 2020
Response from Recepción y reservas Gran Hotel on 13 Jan 2020
Thank you very much for your feedback. Your opinion helps us improve day by day. We hope to see you again soon in our hotel. Best regards, Gran Hotel team.

8/10 Good

alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Equipo Gran Hotel on 6 Aug 2019
Muchas gracias por valorar nuestro establecimiento.

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location and really friendly staff.
Stayed 1 night in Sep 2018
Response from Carmen González (Recepción) on 22 Sept 2018
Dear Andrew, Thank you so much for your kind comment, help us improve every day. We hope to see you again very soon at the Gran Hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unwanted fragrance throughout
I would have given 5 stars if not for the horrid perfume pumped through the entire hotel ventilation system. Otherwise it was a lovely hotel.
Stayed 2 nights in Jun 2018
Response from jl on 14 Jun 2018
Thank you so much for your choice. We are waiting four you next travelling.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for ALBACETE
Nice handsome hotel in centre of town. Spacious and clean room with water and juice in the fridge. Friendly efficient staff. Restaurant is nice but is some kind of eastern cuisine not Spanish . Breakfast good standard with excellent pastry and coffee. Good Wi-fi I Can recommend - I heard that David beckham has stayed there so if it’s good enough for him.....the rest of us should be OK.
Stayed 1 night in Mar 2018
Response from José Luis on 17 Mar 2018
Thank you very much.

8/10 Good

Mordi

Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2018
Response from Recepción on 11 Apr 2018
Muchas gracias por alojarse con nosotros, su opinión es muy importante porque nos ayuda a mejorar. Esperamos verle de nuevo en nuestro hotel.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from director relaciones con los clientes on 6 May 2018
Muchas gracias por alojarse con nosotros, valoramos mucho su opinión.

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The photos uploaded below are views from my window when I stayed at the Gran Hotel in Albacete.
Stayed 4 nights in Dec 2017
Response from RECEPCION on 19 Feb 2018
Dear Sir, than you so much for your comment. have a nice day Greettings

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Lovely hotel ,very comfortable.

8/10 Good

Martin, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location.
The Hotel was very clean and basic, with a great Location with a bus and taxi service outside the hotel, Lots of shops and places to eat nearby.

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy céntrico. Se llega a todos los sitios andando fácilmente.
Stayed 3 nights in Apr 2024

10/10 Excellent

RAQUEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MARAVILLOSO
Stayed 1 night in Mar 2024

8/10 Good

Ramón

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Correcto
Stayed 1 night in Mar 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
El personal del hotel muy amable.El desayuno no es buffet pero estuvo muy bien y completo.
Stayed 1 night in Mar 2024

10/10 Excellent

María Ángeles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable y gente muy atenta
Stayed 1 night in Feb 2024

10/10 Excellent

Fernando

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repetiremos seguro!!!
Stayed 1 night in Feb 2024
Response from Recepción Gran hotel. tgr on 26 Feb 2024
Gracias por darnos su puntuación y valoración. Deseamos mejorar día a día para ofrecerles una feliz estancia y cercana, satisfaciendo sus necesidades en nuestro hotel. Atetamente

10/10 Excellent

ASCENSION

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Recepción Gran hotel. tgr on 26 Feb 2024
Gracias por darnos su puntuación y valoración. Deseamos mejorar día a día para ofrecerles una feliz estancia y cercana, satisfaciendo sus necesides en nuestro hotel. Atetamente

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Recepción Gran hotel. tgr on 26 Feb 2024
Gracias por darnos su puntuación y valoración. Deseamos mejorar día a día para ofrecerles una feliz estancia y cercana, satisfaciendo sus necesides en nuestro hotel. Atetamente

2/10 Terrible

EMILIANO

Stayed 1 night in Jan 2024

6/10 Okay

INDA

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Recepción Gran hotel. tgr on 26 Feb 2024
Gracias por darnos su puntuación y valoración. Deseamos mejorar día a día para ofrecerles una feliz estancia y cercana, satisfaciendo sus necesides en nuestro hotel. Atetamente

10/10 Excellent

Juan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Todo bien, las instituciones perfecto
Stayed 1 night in Jan 2024
Response from Recepción Gran hotel. tgr on 26 Feb 2024
Gracias por darnos su puntuación y valoración. Deseamos mejorar día a día para ofrecerles una feliz estancia y cercana, satisfaciendo sus necesides en nuestro hotel. Atetamente

10/10 Excellent

Maria Teresa

Stayed 1 night in Jan 2024
Response from Recepción Gran hotel. tgr on 26 Feb 2024
Gracias por darnos su puntuación y valoración. Deseamos mejorar día a día para ofrecerles una feliz estancia y cercana, satisfaciendo sus necesides en nuestro hotel. Atetamente

10/10 Excellent

Miguel Ángel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Recepción Gran hotel. tgr on 4 Jan 2024
Muchas gracias por compartir sus comentarios, Estamos felices de saber que disfrutó de su estancia con nosotros. Estamos deseando acogerle de nuevo.. Le esperamos, Cordialmente.

6/10 Okay

Juan Nicolas

Liked: Cleanliness, property conditions & facilities, room comfort
Abierto o cerrado. Pero no las dos cosas.
Ausencia de los servicios mínimos de un cuatro estrellas. Y mucho menos para una habitación supuestamente Premium. Poca profesionalidad, no por trato sino por formación. Cobro indebido de aparcamiento supuestamente incluido en el precio según la oferta. Deberían mejorarse ascensor y sanitarios. Cierre de Cafeteria en horario normal de servicio de desayuno. Posiblemente por falta de personal. Una pena. La mejor ubicación y el hotel más bonito, pero perdida de un buen perfil de cliente.
Stayed 1 night in Dec 2023
Response from Recepción Gran Hotel on 3 Jan 2024
Estimado D. Juan : Muchas gracias por su comentarios que nos animan a continuar mejorando día a día. No tenemos ninguna oferta con el garaje incluido en el precio, si nos facilita la información estaremos encantados de estudiarla y ver el error que desconocemos. Esperamos poder recibirles de nuevo. Un saludo

2/10 Terrible

Alvaro

Stayed 1 night in Nov 2023
Response from Recepción Gran hotel. tgr on 21 Nov 2023
Gracias por compartir su experiencia y puntuación. Deseamos mejor en el futuro y poder acogerles de nuevo.

10/10 Excellent

António

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Recepción Gran hotel. tgr on 21 Nov 2023
Muchisimas gracias por dedicar un momento a darnos su puntuacion. No hace felices saber que disfruto de su estancia. Deseamos día a día mejorar en todos los aspectos y poder atenderles de nuevo.

10/10 Excellent

isabel

Stayed 1 night in Aug 2023
Response from Recepción Gran hotel. tgr on 21 Nov 2023
Gracias por dedicar un momento a darnos sus comentarios y puntuación. Deseamos mejor día a día y poder atenderles nuevamente en nuestro hotel.

8/10 Good

Turid Minge

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Recepción Gran hotel. tgr on 21 Nov 2023
Gracias por dedicarnos un momento y darnos su puntuación. Deseamos mejorar en el futuro y atenderles de nuevo en nuestro hotel.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Recepción Gran hotel. tgr on 21 Nov 2023
Muchas gracias por compartir su experiencia y puntuación con nosotros .. Deseamos seguir mejorando día a día y poder atenderles de nuevo muy pronto.

6/10 Okay

JAMES

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Recepción Gran hotel. tgr on 21 Nov 2023
Gracias por dedicarnos un momento y darnos su puntuación. Intentamos día a día mejorar y poder atenderles y acogerles nuevamente en un futuro.

10/10 Excellent

Araceli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena elección.
Stayed 1 night in Jun 2023
Response from Recepción Gran hotel. tgr on 21 Nov 2023
Muchas gracias por dedicar unos minutos y darnos su puntuación nada nos hace mas felices por ello día a día intentamos satisfacer las necesidades de todos nuestros clientes trabajando para poder acogerles en un futuro nuevamente.