Al-Manakh Holidays from £479

I stayed at this hotel for just one night, and it truly exceeded my expectations. The staff and overall service were at an outstanding level. A special mention goes to Kowther, who assisted me in the lobby. Her professionalism, helpfulness, and positive attitude were remarkable. She demonstrated the qualities of someone who deserves to be in a management position. Her service reflects both her own dedication and the strong support and training provided by the leadership team. I also want to recognize the Front Office Manager and her team—they were equally outstanding. Thank you to the entire Hilton Corniche Alexandria team for delivering such a memorable experience. I look forward to returning.

Great property but can use some improvement

We thoroughly enjoyed our stay at the Helnan Palace Hotel. We booked three rooms to celebrate my sister-in-law’s wedding, and the experience was truly special. The hotel’s decoration and vibe perfectly reflect the elegance of the last king’s era, adding a unique charm to our stay. The staff and service were beyond excellent. Youssef and the entire Front Desk team were incredibly helpful and always went above and beyond to assist us. The location is fantastic—just a short walking distance from the Gate—and the free shuttle service to all popular areas around Montazah was a great convenience. The only downsides were that there were some minor cleanliness issues. However, these did not overshadow the wonderful experience we had. We highly recommend this hotel for its exceptional service, prime location, and timeless atmosphere.