Title: Urban Hotel Aix-les-Bains, BW Signature Collection Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Urban Hotel Aix-les-Bains, BW Signature Collection Hotel with a full-service spa, a quick walk to Grand Cercle Casino ![Indoor pool, open 9:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/aedd21f2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/8d3fa412.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/220f5e5d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/43aa583a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 9:00 AM to 9:00 PM, pool loungers](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/37b844bb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Urban Hotel Aix-les-Bains, BW Signature Collection, is steps from Grand Cercle Casino. Guests value the dry cleaning/laundry services for longer stays. The indoor pool area has comfy sun loungers, and the sauna and steam room offer perfect relaxation spots. 8.4 Very good ## Popular amenities - - Gym - Hot tub - Pool - 24/7 front desk - Air conditioning £71 includes taxes & fees 16 Nov - 17 Nov ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1465492&PinnedHotelID=1465492&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/21a7e381.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 Queen Bed, Non Smoking 8.8 Excellent 21 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2019 Premium bedding - Sleeps 2 - 1 Queen Bed ![Superior Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/64fcd1fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Non Smoking ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2019 Premium bedding - Sleeps 2 - 1 Queen Bed ![Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/58080330.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) 8.8 Excellent 3 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2019 Premium bedding - Sleeps 3 - 1 Queen Bed ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1470000/1465500/1465492/d21d4303.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking (with Single Sofabed;with Sofabed) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cots/infant beds Flat-screen TV Renovated in 2019 Premium bedding - Sleeps 5 - 1 King Bed ## You may also like Ad ![Superior Room, 1 Double Bed with Sofa bed | Living area | 75-cm flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/3000000/2660000/2650100/2650015/e49884ac.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kyriad Chambéry Centre - Curial Chambery - Pet-friendly - Free WiFi - Air conditioning - Gym 8.6 Excellent 1,003 reviews £64 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Aix-Les-Bains-Hotels-Kyriad-Chambery-Centre-Curial.h2650015.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=6220913&destination=Aix-les-Bains&destType=MARKET&latLong=45.693586,5.912719&searchId=bdf3090d-96d5-47b3-9f11-1a37f4b1c43c&top_cur=GBP) Ad ![Breakfast and dinner served, French cuisine](https://images.trvl-media.com/lodging/2000000/1350000/1342200/1342170/dff5a923.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Campanile Chambery Chambery - Pet-friendly - Parking included - Free WiFi - Restaurant 8.2 Very good 506 reviews £55 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Aix-Les-Bains-Hotels-Campanile-Chambery.h1342170.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=6220913&destination=Aix-les-Bains&destType=MARKET&latLong=45.693586,5.912719&searchId=bdf3090d-96d5-47b3-9f11-1a37f4b1c43c&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1530000/1524100/1524044/8767d2fb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Campanile NATURE - Aix Les Bains Aix-les-Bains - Pet-friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 45 reviews £53 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Aix-Les-Bains-Hotels-Campanile-Aix-Les-Bains.h1524044.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=6220913&destination=Aix-les-Bains&destType=MARKET&latLong=45.693586,5.912719&searchId=bdf3090d-96d5-47b3-9f11-1a37f4b1c43c&top_cur=GBP) Ad ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/2000000/1690000/1680100/1680062/6d2644d6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel & Spa Vacances Bleues Villa Marlioz Aix-les-Bains - Pool - Hot tub - Spa - Pet-friendly 8.2 Very good 349 reviews [](https://www.expedia.co.uk/Aix-Les-Bains-Hotels-Hotel-Vacances-Bleues-Villa-Marlioz.h1680062.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=6220913&destination=Aix-les-Bains&destType=MARKET&latLong=45.693586,5.912719&searchId=bdf3090d-96d5-47b3-9f11-1a37f4b1c43c&top_cur=GBP) Ad ![Studio, Lake View | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2280000/2270300/2270292/bb5180c0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ResidHotel Azuréa Aix-les-Bains - Kitchen - Pet-friendly - Free WiFi - Laundry 8.0 Very good 720 reviews £45 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Aix-Les-Bains-Hotels-ResidHotel-Azurea.h2270292.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=6220913&destination=Aix-les-Bains&destType=MARKET&latLong=45.693586,5.912719&searchId=bdf3090d-96d5-47b3-9f11-1a37f4b1c43c&top_cur=GBP) Ad ![Daily buffet breakfast (EUR 12 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1150000/1141100/1141044/d3769885_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Les Loges du Park – résidence hôtelière Aix-les-Bains City Center - 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Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,000 reviews £74 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Annecy-Hotels-Moxy-Annecy.h1144437.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=6220913&destination=Aix-les-Bains&destType=MARKET&latLong=45.693586,5.912719&searchId=bdf3090d-96d5-47b3-9f11-1a37f4b1c43c&top_cur=GBP) Ad ![Restaurant](https://images.trvl-media.com/lodging/91000000/90870000/90866000/90865908/c15282bb.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Auberge de Jeunesse HI Annecy Annecy - Breakfast included - Parking included - Free WiFi - Restaurant 7.6 Good 46 reviews £84 includes taxes & fees 13 Nov - 14 Nov [](https://www.expedia.co.uk/Annecy-Hotels-Auberge-De-Jeunesse-HI-Annecy.h90865908.Hotel-Information?chkin=2025-11-13&chkout=2025-11-14&rm1=a2®ionId=6220913&destination=Aix-les-Bains&destType=MARKET&latLong=45.693586,5.912719&searchId=bdf3090d-96d5-47b3-9f11-1a37f4b1c43c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAix-Les-Bains-Hotels-Urban-Hotel.h1465492.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAix-Les-Bains-Hotels-Urban-Hotel.h1465492.Hotel-Information) ## About the area Located in Aix-les-Bains City Center, a neighbourhood in Aix-les-Bains, Urban Hotel Aix-les-Bains, BW Signature Collection is in a shopping district and near the beach. National Thermal Baths and Château de Chambery are notable landmarks, and the area's natural beauty can be seen at Lake Bourget and Chartreuse Regional Nature Park. Grand Cercle Casino and Thermes Chevalley are two other places to visit that come recommended. Discover the area's water adventures with waterskiing and windsurfing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails. [Visit our Aix-les-Bains travel guide](https://www.expedia.co.uk/Aix-Les-Bains.dx6220913) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C45.68597%2C5.91345&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pm8Y4fFp1ruxqBTsaxjdoozfevU=) 1 Avenue De Marlioz, Aix-les-Bains, Savoie, 73100 ### What's nearby - Congress Centre - 3 min walk - 0.2 miles - Grand Cercle Casino - 3 min walk - 0.2 miles - Thermes Chevalley - 8 min walk - 0.5 miles - National Thermal Baths - 17 min walk - 0.9 miles - Lake Bourget - 3 min drive - 1.3 miles ### Getting around - Aix-les-Bains - Le Revard Station - 6 min walk - Chambery (CMF-Chambery - Savoie) - 15 min drive ### Restaurants - ‪Le Passé - ‬7 min walk - ‪La Balançoire By La Bicyclette Rose - ‬6 min walk - ‪L'Arbre A Palabres - ‬6 min walk - ‪Maison Trois - ‬6 min walk - ‪Café des Bains - ‬6 min walk ## About this property ### Urban Hotel Aix-les-Bains, BW Signature Collection Hotel remodelled in 2019 and located near Grand Cercle Casino Located close to Thermes Chevalley and National Thermal Baths, Urban Hotel Aix-les-Bains, BW Signature Collection provides dry cleaning/laundry services, a gym and a business centre. Active travellers can enjoy cycling at this hotel. Treat yourself to some rest and relaxation at Espace détente, the on-site spa. In addition to a steam room and a sauna, guests can connect to free in-room WiFi. You'll also find perks such as: - An indoor pool, along with sunloungers - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - Express check-out, multilingual staff and 1 meeting room - A 24-hour front desk, a lift and a TV in reception Room features All 62 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. More conveniences in all rooms include: - Free toiletries and hairdryers - Flat-screen TVs with digital channels - Free infant beds, electric kettles and heating ## Similar properties ![Couples treatment room(s), sauna, hot tub, steam room](https://images.trvl-media.com/lodging/1000000/920000/914800/914726/d9dd9429.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Golden Tulip Aix les Bains Aix-les-Bains City Center - Pool - Spa - Pet-friendly - Kids pool 8.8 Excellent 537 reviews £95 includes taxes & fees 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=914726&PinnedHotelID=914726&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), hot tub, steam room, Turkish bath/hammam](https://images.trvl-media.com/lodging/2000000/1630000/1627900/1627825/e34be466.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Maison Rouge Barberaz - Hot tub - Spa - Pet-friendly - Parking included 8.8 Excellent 716 reviews £64 includes taxes & fees 30 Oct - 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Pet-friendly - Parking included - Free WiFi - Restaurant 9.2 Wonderful 296 reviews £65 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=11490697&PinnedHotelID=11490697&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1530000/1524100/1524044/8767d2fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Campanile NATURE - Aix Les Bains Aix-les-Bains - Pet-friendly - Parking included - Free WiFi - Restaurant 8.6 Excellent 45 reviews £53 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1524044&PinnedHotelID=1524044&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/3000000/2100000/2097600/2097540/16d2e822.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel Le Cinq Hyper Centre Ville Chambery - Pool - Pet-friendly - Free WiFi - Air conditioning 8.4 Very good 781 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=2097540&PinnedHotelID=2097540&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Onsite parking available only on request - Secured, covered parking on site (EUR 13 per night) - Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 15 for adults and EUR 10 for children ### Things to do - Bicycle rentals - Full-service spa - Gym - Hot tub - Indoor pool - Sauna - Steam room - TV in common areas ### Family friendly - In-room cot - Indoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Shared refrigerator ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff ### Business services - 377 square feet of conference space - Business centre - Meeting room ### Outdoors - Pool loungers ### Full-service spa - Hot tub - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Built in 1992 - Renovated entire property - March 2019 - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Free cot - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service ### More - Air conditioning - Connecting rooms available - Desk - Heating - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Late check-out fee: EUR 30 Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Renovations and closures The following facilities are closed on Monday, Wednesday and Sunday: - Restaurant ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: EUR 100 per day - A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 10 for children - Covered self-parking fee: EUR 13 per night (in/out privileges) - Pet fee: EUR 15 per pet, per day - Service animals are exempt from fees - Late check-out fee: EUR 30 (subject to availability) - Spa fee: EUR 16 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This hotel will place an authorization for the total of your stay for any bookings where payment for the stay will be made on site instead of at the time of booking. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Pool access available from 9:00 AM to 9:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Parking height restrictions apply Guests under 3 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision ### National rating This property has received its official star rating from the French Tourism Development Agency, ATOUT France. ### Property is also known as Agora Aix-les-Bains Hôtel Agora Aix-les-Bains ## Frequently asked questions ### Does Urban Hotel Aix-les-Bains, BW Signature Collection have a pool? > Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM. ### How much does it cost to stay at Urban Hotel Aix-les-Bains, BW Signature Collection? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Urban Hotel Aix-les-Bains, BW Signature Collection on 16 Nov 2025 start from £70.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Aix-Les-Bains-Hotels-Urban-Hotel.h1465492.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Urban Hotel Aix-les-Bains, BW Signature Collection pet-friendly? > Yes, this property allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Urban Hotel Aix-les-Bains, BW Signature Collection? > Self-parking is available for EUR 13 per night. Limited spots are available. ### What time is check-in at Urban Hotel Aix-les-Bains, BW Signature Collection? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at Urban Hotel Aix-les-Bains, BW Signature Collection? > Checkout is at noon. Late checkout is available for EUR 30 (subject to availability). ### Where is Urban Hotel Aix-les-Bains, BW Signature Collection located? > Located in Aix-les-Bains City Center, this spa hotel is within a 10-minute walk of Grand Cercle Casino and Thermes Chevalley. National Thermal Baths and Lake Bourget are also within 2 mi (3 km). Aix-les-Bains - Le Revard Station is 6 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Urban Hotel Aix-les-Bains, BW Signature Collection Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Location ### 8.4 Staff & service ### 8.6 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 165 8 - Good 123 6 - Okay 33 4 - Poor 18 2 - Terrible 16 ### 10/10 Excellent #### Ian 2 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable hotel in decent location for the centre of town. Nice spa facilities too. ##### Ian Stayed 2 nights in Aug 2022 ### 8/10 Good #### ANIRUDH REDDY 15 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Good hotel with value for money. ##### ANIRUDH REDDY Stayed 3 nights in May 2024 ### 10/10 Excellent #### stuart 18 Jun 2025 Liked: Cleanliness, property conditions & facilities, room comfort Wonderful, comfortable stay. Staff were very helpful and gave us a free upgrade to our room! Very eco-conscious with water provided in reusable bottles. Spa was very luxurious. ##### stuart Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kenneth 17 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super location. Modern Rooms. Friendly Staff. Ideal location close to town centre, great and friendly staff, nice breakfast (although perhaps a little expensive), and modern clean rooms. No complaints from me! ##### Kenneth Stayed 2 nights in Mar 2025 ### 6/10 Okay #### Pascal 16 May 2025 Liked: Property conditions & facilities Super ##### Pascal Stayed 1 night in May 2025 ### 10/10 Excellent #### Verified traveller 19 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent and clean hotel The staff is kind and the facilities are well maintained. It is a suitable facility for business trips. If there is anything to improve, the breakfast buffet lacked fresh vegetables, and the Internet service was unstable when Wi-Fi was used in the room. ##### Verified traveller Stayed 1 night in Nov 2024 ### 10/10 Excellent #### David 29 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property is close to everything. There are plenty of restaurants near by, and supermarkets. My only complaint is that you have to pay extra (16 Euro per person) to use the pool or the spa. ##### David Stayed 5 nights in Jun 2024 ### 8/10 Good #### Carine 27 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Très sympathique, on a bien profité du SPA car mauvais temps dehors, juste déçue que le hammam soit hors- service ces 2 jours . Autrement je recommande ##### Carine Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Cerena 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellente expérience ##### Cerena Stayed 2 nights in Sep 2025 ### 8/10 Good #### maryse 21 Sept 2025 Liked: Staff & service, amenities, property conditions & facilities Des imperfections, mais bon week-end tout de même. ##### maryse Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Hasna 5 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellente expérience merci à l’ensemble de l’équipe ##### Hasna Stayed 1 night in Sep 2025 ### 10/10 Excellent #### jean-françois 3 Sept 2025 Liked: Amenities À refaire ##### jean-françois Stayed 1 night in Sep 2025 ### 8/10 Good #### Turan 7 Aug 2025 Liked: Cleanliness, staff & service, amenities Bisschen in die Jahre gekommen. Parkhaus ist gruselig, da die Zeitschaltuhr schnell abläuft. Leider wurde die Reise doppelt Berechnet. Zum Glück konnte ich meine Konto online einsehen. Die Mitarbeiter am Empfang war sehr nett und konnte zur Problemlösungen unterstützen. ##### Turan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### FABRICE 30 Jul 2025 ##### FABRICE Stayed 1 night in Jul 2025 ### 8/10 Good #### Paul 30 Jul 2025 ##### Paul Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Guillaume 26 Jul 2025 ##### Guillaume Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Pascal 26 Jul 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### Ne pas réserver ! Ne vaut absolument pas son niveau pour le prix ! Impossible de gérer la Clim soit même ! Même pour l’éteindre il faut demander à la réception … parking 18€, piscine 16€ … j’ai u problème de bruit dans ma chambre, refus de me changer de chambre ou de me rembourser … je vous déconseille fortement cette hôtel, à quelque mètres pour quelques euro en plus vous avez le golden tulipe Aix les bain ! ##### Pascal Stayed 3 nights in Jul 2025 ### 8/10 Good #### Elise 25 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Elise Stayed 1 night in Jul 2025 ### 8/10 Good #### Verified traveller 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bon hôtel Chambre correct et lit confortable. Il y avait un frigo et de quoi faire du thé et du café ainsi que des bouteilles d'eau. Parking à 13 euros par nuit. Le coin spa est super agréable. La piscine est bien chauffée. L'emplacement de l'hôtel est parfaite. À quelques minutes du centre ville. Je recommande. ##### Verified traveller Stayed 1 night in Jul 2025 ### 8/10 Good #### Per 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Per Stayed 1 night in Jul 2025 ### 10/10 Excellent #### casisa 10 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Tres bel hôtel avec tous les conforts qui vont avec . Recommande a 100% ##### casisa Stayed 2 nights in Jul 2025 ### 4/10 Poor #### Nathalie 7 Jul 2025 Disliked: Staff & service, property conditions & facilities, room comfort ##### Nathalie Stayed 1 night in Jul 2025 ### 8/10 Good #### Catherine 4 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Catherine Stayed 1 night in Jun 2025 ### 4/10 Poor #### Kathleen 2 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort ##### Kathleen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### jean marc 2 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Je recommande Très bonne literie et climatisation. ##### jean marc Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Hôtel Alexandra](https://www.expedia.co.uk/Lyon-Hotels-Hotel-Alexandra.h2925922.Hotel-Information) > > [MGM Hôtels & Résidences – Résidence Le Cristal de Jade](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Le-Cristal-De-Jade.h16200987.Hotel-Information) > > [Pointe Isabelle](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Pointe-Isabelle.h1383484.Hotel-Information) > > [Radisson Blu Hotel Lyon](https://www.expedia.co.uk/Lyon-Hotels-Radisson-Blu-Hotel-Lyon.h21366.Hotel-Information) > > [Hôtel Les Aiglons Chamonix](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Hotel-Le-Refuge-Des-Aiglons.h189436.Hotel-Information) > > [Collège Hôtel](https://www.expedia.co.uk/Lyon-Hotels-College-Hotel.h2692265.Hotel-Information) > > [Aparthotel Adagio Lyon Patio Confluence](https://www.expedia.co.uk/Lyon-Hotels-Quality-Suites-Lyon-Confluence.h5421202.Hotel-Information) > > [Maison Nô](https://www.expedia.co.uk/Lyon-Hotels-MAISON-NO.h26783053.Hotel-Information) > > [Alpina Eclectic Hotel](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Alpina-Eclectic-Hotel.h175025.Hotel-Information) > > [Park Hotel Suisse & Spa](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Park-Hotel-Suisse-Spa.h1801380.Hotel-Information) > > [Les Balcons du Savoy](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Les-Balcons-Du-Savoy.h985237.Hotel-Information) > > [ibis Lyon Gerland Musée des Confluences](https://www.expedia.co.uk/Lyon-Hotels-Ibis-Lyon-Gerland-Musee-Des-Confluences.h4387.Hotel-Information) > > [Big Sky Hotel & Spa](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Wanderlust-Motels-Chamonix.h14898.Hotel-Information) > > [La Folie Douce Hôtel Chamonix](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-La-Folie-Douce-Hotel-Chamonix-Mont-Blanc.h28903371.Hotel-Information) > > [Chalet Hôtel le Prieuré & Spa](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Chalet-Hotel-Le-Prieure.h175133.Hotel-Information) > > [Plan B Hotel - Living Chamonix](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Plan-B-Hotel-Living-Chamonix.h42083269.Hotel-Information) > > [Hôtel Le Morgane](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Hotel-Le-Morgane.h28307.Hotel-Information) > > [Aiguille Verte & spa](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Aiguille-Verte.h23496323.Hotel-Information) > > [MOB Hotel Lyon Confluence](https://www.expedia.co.uk/Lyon-Hotels-MOB-Hotel-Lyon-Confluence.h19373572.Hotel-Information) > > [Chalet Samuel - Courchevel 1550](https://www.expedia.co.uk/Courchevel-Hotels-Chalet-Samuel-Courchevel-1550.h59024384.Hotel-Information) > > [Résidence Pierre & Vacances Chamonix La Rivière](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Residence-Pierre-Vacances-Chamonix-La-Riviere.h975488.Hotel-Information) > > [Auberge du Bois Prin](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Auberge-Du-Bois-Prin.h27474862.Hotel-Information) > > [Hôtel Mont Blanc Chamonix](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Hotel-Mont-Blanc-Chamonix.h425247.Hotel-Information) > > [Lykke Hotel & Spa Chamonix - ex Mercure](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Mercure-Chamonix-Centre.h118856.Hotel-Information) > > [Madame Vacances Les Chalets de l'Altiport](https://www.expedia.co.uk/Huez-Hotels-Madame-Vacances-Les-Chalets-De-LAltiport.h1308556.Hotel-Information) > > [Grand Hotel Des Terreaux](https://www.expedia.co.uk/Lyon-Hotels-Grand-Hotel-Des-Terreaux.h1615604.Hotel-Information) > > [Langley Hotel Le Petit Prince](https://www.expedia.co.uk/Huez-Hotels-Langley-Hotel-Le-Petit-Prince.h11851015.Hotel-Information) > > [Mercure Grenoble Centre Porte des Alpes](https://www.expedia.co.uk/Grenoble-Hotels-Hotel-Mercure-Grenoble-Centre-President.h12359.Hotel-Information) > > [Terresens - Hotel Escapade](https://www.expedia.co.uk/Huez-Hotels-TERRESENS-HOTEL-ESCAPADE.h59030222.Hotel-Information) > > [Appart'hôtel Bellamy Chamonix](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Apparthotel-Bellamy-Chamonix.h66096672.Hotel-Information)