Couples treatment room(s), Turkish bath/hammam, body treatments
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Reviews of Negrecoste Hotel & Spa

4 out of 5
Negrecoste Hotel & Spa
33 Cours Mirabeau, Aix-en-Provence, Bouches-du-Rhone

Reviews

8.0

Very good

Rating 10 - Excellent. 163 out of 488 reviews" "
Rating 8 - Good. 189 out of 488 reviews" "
Rating 6 - Okay. 90 out of 488 reviews" "
Rating 4 - Poor. 37 out of 488 reviews" "
Rating 2 - Terrible. 9 out of 488 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dennis, Santa Fe

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Staff were helpful and kind. Spa was very good for our massages. Glad we didn’t try hotel parking- too complicated. Instead we used Park Mignet, as we were in and out several times a day because we had friends out of town and did several day trips. Not your fault, but the mistral was more than we expected.
Stayed 7 nights in Apr 2024

10/10 Excellent

Heidi, Redondo Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merci
Stayed 4 nights in Mar 2024
Response from Negrecoste Hôtel****&Spa NUXE on 10 Apr 2024
Nous vous remercions d'avoir pris le temps de rédiger votre satisfaction.Nous sommes très heureux que vous ayez apprécié votre séjour, la qualité de nos services et prestations.Nous avons hâte de vous revoir parmi nous.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel - great location
Jan 24 - excellent location in the heart of the beautiful city - great well appointed room, dog friendly and nice breakfast - access by car is a bit tricky as you have to get past the city traffic free bollards, but ok, will stay again
Stayed 1 night in Jan 2024
Response from Negrecoste Hôtel****&Spa NUXE on 24 Jan 2024
Dear Nick,We thank you for taking the time to share your impression. We are delighted that you enjoyed your stay at the Negrecoste hotel in the heart of Aix-en-Provence. We are very happy that you enjoyed your stay, the quality of our services and services, we will be delighted to welcome you to us during your next stay in Aix en Provence. Best regardsThe Negrecoste Hôtel & Spa team

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Nice lighting. Great restaurants all around. The location is cut off from normal motor traffic so that makes it impossible to get Uber so keep this in mind. Chairs were a little wobbly. We had the “Do Not Disturb” sign posted and the staff knocked anyway before 9am. When we came outside the DND sign was gone. We told the front desk manager later and she said it was a mistake they made. Annoying. Most front desk staff was friendly and helpful except for one seemed to be unhappy to be there and never smiled. She was communication-challenged and had to get very simple things or questions explained to her 2-3 times. Her boss seemed annoyed with her and finally took over.
Stayed 3 nights in Nov 2023
Response from The Negrecoste Hotel&Spa on 5 Jan 2024
We thank you for sharing your impression. As customer satisfaction is paramount, we take each of your comments into account. We hope to have the pleasure of welcoming you again.Best regards

6/10 Okay

maillot

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - read review regarding accessibility
Wonderful Hotel. Everything about it was top notch. The only exception is what others have said...it. is a nightmare to get to by car but I wouldn't ding the overall quality and value of this establishment. Be prepared to be confused beyond belief as to how to get to it. Because it is in the foot traffic area only, you will need to use the call boxes at the street baracades for security to lower them for passage and entry to the area the hotel is.
Stayed 1 night in Oct 2023
Response from The Negrecoste Hotel&Spa on 26 Oct 2023
We thank you for taking the time to share your thoughts. We are delighted that you enjoyed your stay at the Negrecoste Hôtel and we hope to have the pleasure of welcoming you again. Best regards.

10/10 Excellent

Kristin

Stayed 6 nights in Sep 2023
Response from The Negrecoste Hotel&Spa on 4 Oct 2023
Chère Kristin,Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.L'équipe du Negrecoste Hôtel&Spa

8/10 Good

XIAO HONG

Stayed 2 nights in Sep 2023
Response from The Negrecoste Hotel&Spa on 4 Oct 2023
Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Negrecoste Hotel&Spa on 4 Oct 2023
Cher Dan,Nous vous remercions d'avoir pris le temps de partager votre expérience.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here was amazing. The people who work the front desk were were so helpful with EVERYTHING!!
Stayed 4 nights in Jul 2023
Response from The Negrecoste Hotel&Spa on 26 Jul 2023
Dear Tracey,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

10/10 Excellent

Saiid

Stayed 3 nights in Jul 2023
Response from The Negrecoste Hotel&Spa on 26 Jul 2023
Cher Saiid,Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

8/10 Good

Timo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from The Negrecoste Hotel&Spa on 26 Jul 2023
Chère Timo,Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

10/10 Excellent

mariepierre

Stayed 1 night in Jul 2023
Response from The Negrecoste Hotel&Spa on 26 Jul 2023
Chère Marie Pierre,Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

10/10 Excellent

Jennifer, Minnetonka

Stayed 5 nights in Jun 2023
Response from The Negrecoste Hotel&Spa on 26 Jul 2023
Chère Jennifer,Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

10/10 Excellent

PAUL, Staten Island

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely arranged rooms in the heart of Aix, friendly and very accommodating staff made for a wonderful stay.
Stayed 2 nights in Jun 2023
Response from The Negrecoste Hotel&Spa on 26 Jul 2023
Dear Paul,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

6/10 Okay

Katherine

Travelled with family
Liked: Staff & service
This is centrally located but very difficult to drive to. Almost impossible as it sits on a pedestrian street. The rooms are renovated and fine. The halls feel pretty dingy.
Stayed 1 night in Jun 2023
Response from The Negrecoste Hotel&Spa on 26 Jul 2023
Dear Katherine,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

8/10 Good

sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in Jun 2023
Response from The Negrecoste Hotel&Spa on 26 Jul 2023
Dear Sandra,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend! Perfect location on Cours Mirabeau. Staff very willing to help with booking our train and renting electric scooters. We had the least expensive room, which was beautiful and spacious, with excellent storage for clothes and toiletries. Very walkable to restaurants and shops, right in front of the pedestrian street which has a market 3 days a week.
Stayed 4 nights in Jun 2023
Response from The Negrecoste Hotel&Spa on 26 Jul 2023
Dear Teri,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

8/10 Good

Ian

Stayed 1 night in Jun 2023
Response from The Negrecoste Hotel&Spa on 20 Jun 2023
Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

8/10 Good

Mercedes de

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bien localizada
Stayed 2 nights in Jun 2023
Response from The Negrecoste Hotel&Spa on 20 Jun 2023
Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

10/10 Excellent

HANTZSCHE

Stayed 1 night in Jun 2023
Response from The Negrecoste Hotel&Spa on 20 Jun 2023
Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

10/10 Excellent

Gino

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are surprisingly quiet given all the activity outside....and good value for the cost. Daily housekeeping was nice and front desk staff very friendly and helpful with dinner booking and tour reservations. Only negative is the parking is very challenging to access...not simple to get in or out of and need to call front desk to allow access to streets.
Stayed 4 nights in May 2023
Response from The Negrecoste Hotel&Spa on 20 Jun 2023
Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean and stylish rooms. We really enjoyed our stay here.
Stayed 1 night in May 2023
Response from The Negrecoste Hotel&Spa on 20 Jun 2023
Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

10/10 Excellent

Ali

Stayed 2 nights in May 2023
Response from The Negrecoste Hotel&Spa on 20 Jun 2023
Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

10/10 Excellent

Scott

Stayed 2 nights in May 2023
Response from The Negrecoste Hotel&Spa on 20 Jun 2023
Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

10/10 Excellent

Amy Dyal, Evans

Stayed 2 nights in Apr 2023
Response from The Negrecoste Hotel&Spa on 20 Jun 2023
Nous vous remercions d'avoir pris le temps de partager vos impressions.Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous recevoir une nouvelle fois.Bien à vous.

10/10 Excellent

Christian

Liked: Staff & service, amenities, property conditions & facilities
Great thank you.
Stayed 1 night in Apr 2023
Response from The Negrecoste Hotel&Spa on 12 May 2023
Dear Christian,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.The Negrecoste Hotel&Spa team

10/10 Excellent

Adriano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was just the right size, in the center of many activities such as the markets, dining, shopping. The room had a fantastic fantastic view, comfortable beds and a great bathroom and shower. The staff was helpful and friendly. Unfortunately, we missed the opening of the new brassiere, which looks fabulous.
Stayed 8 nights in Mar 2023
Response from The Negrecoste Hotel&Spa on 12 May 2023
Dear Adriano,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.The Negrecoste Hotel&Spa team

6/10 Okay

Camille

Stayed 1 night in Mar 2023
Response from The Negrecoste Hotel&Spa on 5 Apr 2023
Chère Camille,Nous vous remercions d'avoir pris le temps de partager votre expérience.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Aix en ProvenceBien à vous

10/10 Excellent

Patrick

Stayed 1 night in Mar 2023
Response from The Negrecoste Hotel&Spa on 5 Apr 2023
Cher Patrick,Nous vous remercions d'avoir pris le temps de partager votre expérience.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Aix en ProvenceBien à vous

10/10 Excellent

SERGE

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from The Negrecoste Hotel&Spa on 5 Apr 2023
Cher Serge,Nous vous remercions d'avoir pris le temps de partager votre expérience.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Aix en ProvenceBien à vous

8/10 Good

Deniz

Stayed 1 night in Feb 2023
Response from The Negrecoste Hotel&Spa on 5 Apr 2023
Cher Denis,Nous vous remercions d'avoir pris le temps de partager votre expérience.Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour à Aix en ProvenceBien à vous

10/10 Excellent

Stephen, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent two nights at the Hotel Negrecoste in October 2022. We would definitely stay here again the next time we are in Aix. It has a great location right in the center of the old part of Aix, on the beautiful Cours Mirabeau. We had the prestige room which had a comfortable king size bed and a spacious bathroom with a lavish tub and separate shower. The room had generous amenities including robes and slippers. I got two great nights of sleep. The hotel arranged for shuttle from the airport, and for a shuttle to take us to Avignon to board our cruise.
Response from The Negrecoste Hotel&Spa on 23 Dec 2022
Dear Stephen,Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.The Negrecoste Hotel&Spa team

4/10 Poor

REBECCA

Travelled with family
Liked: Cleanliness, staff & service
Very noisy during the night.
Stayed 2 nights in Oct 2022
Response from The Negrecoste Hotel&Spa on 5 Apr 2023
Dear Rebecca,We regret your disappointment.We hope you will give us another chance for a better experience.

10/10 Excellent

Carolyn, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an absolutely beautiful place to stay in Aix. Incredible location. Difficult at first to find the parking for the hotel but that’s the only negative.
Stayed 4 nights in Oct 2022
Response from The Negrecoste Hotel&Spa on 5 Apr 2023
Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

10/10 Excellent

Rares

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in the center of Aix
Excellent hotel, splendid location, superb spa
Stayed 1 night in Sep 2022
Response from The Negrecoste Hotel&Spa on 5 Apr 2023
Thank you for taking the time to share your impressions.We are delighted that you enjoyed your stay with us and we hope to have the pleasure of welcoming you again.Best regards.

8/10 Good

Meeta

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was small but perfectly set up to give you everything you need. Bathroom was very nicely renovated. Staff was very helpful.
Stayed 2 nights in Aug 2022

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay at the Negrecoste Hotel
Absolutely thrilled with our stay at Negrecoste. Check-in was fast and easy. Our room was large and well-appointed and we had a small bed for our son. The room was spotless and modern and had all the necessities. Great shower. We ate lunch at the outdoor cafe, and the food was tasty. The only downside was parking. There was an event going on in the street in front of the hotel, so we had to walk quite far with our luggage. The hotel is located in a wonderful area with lots of restaurants, shopping and beautiful architecture.
Stayed 1 night in Jul 2022

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location . Room Was small but space utilization was so well thought out. Loved the pull down closet rack. Nice shower space . And so quiet on the backside . French Breakfast at 9 euros is good value . And staff very pleasant. We visit Aix every year and this is our new destination hotel!
Stayed 2 nights in Aug 2022

8/10 Good

Newfel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and staff. Getting in with a car is not convient.
Stayed 3 nights in Jul 2022

10/10 Excellent

Mark

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Five stars- the staff and room were beyond expectation. Great location!
Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
So so
The staff were great. The bed was uncomfortable and my room small. Air conditioning was excellent.
Stayed 1 night in Jul 2022

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Stayed 1 night in Jul 2022

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff was great and helpful. location was center of walking area and markets.
Stayed 2 nights in Jun 2022

10/10 Excellent

atsushi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is good
the hotel is located in the center of the city. i could find lots of shops, restaurants and bars. regardless of the location, it was very quite inside the hotel.
Stayed 1 night in Jun 2022

10/10 Excellent

Jeremy

Stayed 2 nights in Jun 2022

10/10 Excellent

RONALD

Stayed 4 nights in Jun 2022

10/10 Excellent

Diana

Stayed 2 nights in May 2022

6/10 Okay

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 4 nights in May 2022