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"We were excited about this hotel given the pictures and description on Hotels.com. On arrival at 9pm, having had difficulty getting into the hotel (the doors were locked and closed and the place looked shut! There’s also another part to the hotel across the road which looked unwelcoming, we tried there too in case there was another reception) eventually someone came to the door, unlocked and removed the obstacles behind the door to allow us to enter. He then checked us in. The hotel is dowdy and the room was dark, dingy and dated. Not at all what we expected. The ‘feel’ of the place and the area put us on edge, as we are not familiar the locale. We immediately decided to check out and booked another hotel, even though we would lose our money on this one. The hotel we moved to (the Lindgart) was much nicer and welcoming (and the reception was open!) The guy on reception did try to help and offer us another room, but unless he was going to relocate the hotel, decorate and refurbish, there’s not much he could do to put this right. I’d say it’s a fine hotel for contractors, but not quite the romantic getaway the pictures would have you believe. "

"An absolute gem right in the centre of Hamelin. Lovely rooms & excellent service . First class breakfast "

"The Mercure is ideally situated by old Hamelin, within a five minute walk you're in the heart of the old town. The hotel isn't a new build but has been well maintained. The is a small parking place at the front of the hotel for approximately a dozen cars. We arrived late evening and it was full so parked in instead in the underground parking for the town hall, which has a direct exit for the hotel and costs €8.50 and via the hotel. The breakfast offering is a wide selection from continental, German, and cooked with a great selection of coffee, teas and quality juices. Although breakfast is included automatically, it shouldn't be missed. We were travelling as a family with two children aged 10 and 7, and it was easy to cater for them. Would also recommend Cafe Am Ring across the park to the hotel and we ate well there too."

"Everything was clean and modern. The staff was very friendly and while it is not a particularly kid focused hotel, the kids (6 and 8) were always welcome and accomodated. Breakfast was perfect and the two dinners we had in the reataurant were excellent. It was our first stay but we are already planning to come back. The only downfall was the small bathroom sink. "

"It was very clean hotel. Stuff was very friendly! "

"Really good hotel to stay in"

"Nice hotel, excellent breakfast Will stay again "

"Quiet, secluded old nostalgia style hotel which might not be to everyone’s taste, but I I personally found it quite charming. The restaurant is beautiful and the breakfast plentiful. Every member of staff is really helpful and efficient. Will definitely go back."

"Great hotel ,fantastic ,big family room. Great location.The only negative thing was loud delivery in the morning which woke me up at 5am as it was just under my room ."