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Reviews of The Minuteman Inn

2.5 out of 5
The Minuteman Inn
71 Hosmer St, Acton, MA

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 193 reviews" "
Rating 8 - Good. 55 out of 193 reviews" "
Rating 6 - Okay. 29 out of 193 reviews" "
Rating 4 - Poor. 14 out of 193 reviews" "
Rating 2 - Terrible. 16 out of 193 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Wayne

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Wanted receipt for cost and they couldn’t provide!
Stayed 1 night in Nov 2023

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A little disappointed
The Inn was nice. It was clean and was perfect for our one-night stop. However, the shower was outdated, and the porcelain was chipped in places. We reserved a king- bed room months ago, but when we arrived, we were informed that we were issued a double room instead, despite the fact we called in earlier during the day to confirm our reservation! The staff who greeted us was friendly.
Stayed 1 night in Nov 2023

8/10 Good

Holly

Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Liked: Staff & service
Paper thin walls
The family running this place seems very nice and helpful. However, the walls are paper thin and we seemed to have a bunch of regional sports teams staying the same time as us. It was insanely loud and we did not get any sleep. We will never stay at this place again. They really need more sound proofing.
Stayed 2 nights in Oct 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
Stayed 1 night in Oct 2023

2/10 Terrible

Lindsey

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Sondra

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd Stay There Again
I liked the location. It was near to all the places I wanted to visit. The room was clean, equipped with a small fridge and a microwave oven. Bed was comfortable enough. The only thing is that there was no recycling system. Recyclable material had to end up in the trash, but that's more an issue of the state of Massachusetts, really.
Stayed 4 nights in Oct 2023

6/10 Okay

Ed

Liked: Cleanliness, staff & service
In a pinch
The front desk manager was very nice and the snacks in the room was a nice touch, but there was a loud party next door and so much weed smoking. Not a very relaxing environment but the price was decent for the area.
Stayed 1 night in Oct 2023

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 1 night in Oct 2023

6/10 Okay

Ryan

Business traveller
Disliked: Amenities, property conditions & facilities
A bit pricy for consistent stays.
Stayed 2 nights in Oct 2023

6/10 Okay

SURESH

Stayed 4 nights in Sep 2023

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
The sheets showed stains that didn't completely wash out so I had to sleep in my clothes. The shower looked terrible and I wouldn't get into it. The price was too high for the quality.
Stayed 1 night in Sep 2023

2/10 Terrible

Patricia

Stayed 1 night in Sep 2023

10/10 Excellent

Ejide

Stayed 1 night in Sep 2023

8/10 Good

kathleen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While dated, this traditional 70's-type motel had what we needed for traveling with our dog. There were grounds for children to play and dogs to walk. No coffee or breakfast. My only real complaint would be the extremely strong odor from the cleaning solution.
Stayed 1 night in Sep 2023

10/10 Excellent

ERIK, Marlboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted a place to stay near West Concord without breaking the bank, and the options are pretty limited in the area. We later learned that under a previous management, The Minuteman had a bad reputation among the locals. We're very pleased to report that an immigrant family, cute kids & all!, runs the business very well. They really care about the property and it shows. Everything was clean and they were very courteous. We wish them all the best! Great option for those of us on a budget.
Stayed 2 nights in Sep 2023

6/10 Okay

Ross

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Carl

Liked: Cleanliness, staff & service, room comfort
It was a room
It was a no frills room that was reasonably priced and in the general location that I want to be at. If there had been other options I would have taken it. The room was nice. Bathroom was small. The walls were thin. Refrigerator was cold. Coffee maker was in the room. My only complaint would have to be the dirty washcloth on top of the shower head. It was a typical motor court from the '60s. The staff appeared friendly. Did have a slight problem understanding the person at the counter when I checked in. All in all it was an okay stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Tranisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Check in was quick. The rooms were clean and the beds were so comfortable. Me and my family definitely enjoyed our stay here and will be returning for another stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!!
Knowledgeable and friendly staff, spacious and clean rooms, decent rates!
Stayed 1 night in Sep 2023

6/10 Okay

Andre

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
It was a convenient stay. The room had a smell (nonsmoking room but seemed like with a mild smoke smell). The bed was good, but the rest kind of modest.
Stayed 3 nights in Sep 2023

4/10 Poor

Dennis

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Disappointed
Problems with other guests banging and screaming late at night no power for two days due to storm room not cleaned for 3 days no clean towels
Stayed 2 nights in Sep 2023

2/10 Terrible

Caina

Disliked: Cleanliness, staff & service, property conditions & facilities
The bedroom floor was sticky because it had a lot of wax on it.
Stayed 1 night in Sep 2023

4/10 Poor

Serina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hair was left on pillows and in shower. Found two bugs on the pillows and a dead bug in the closet section.
Stayed 1 night in Aug 2023

10/10 Excellent

Wilton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Pilar

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic cleanliness was no where to be found in my room. The linens appeared to be clean, but a very noisy motel and guests. VERY different from the pictures and incredibly disappointing. I was attending a funeral and had no other choice, but will think long and hard before taking an Expedia review seriously again.
Stayed 2 nights in Aug 2023

6/10 Okay

Robert

Stayed 2 nights in Aug 2023

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED the shower and mini-tub in our room.
Stayed 2 nights in Jul 2023

8/10 Good

Elsa

Stayed 1 night in Jul 2023

10/10 Excellent

Tammy, La Crescenta-Montrose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nicely appointed with thoughtful amenities, and was very clean and beautifully decorated. One can tell effort, time, and thoughtfulness have gone into making the property a wonderful experience for travelers!
Stayed 1 night in Jul 2023

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Responsive to our needs, overall a good experience.
Stayed 2 nights in Jul 2023

4/10 Poor

Annett, Monroe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very pleasant however, the check in area was very dirty and that should have given us a heads up. It was raining when we got there and the floors are all vinyl. We had to put a towel down to keep from getting the floor all wet and it was filthy. We looked out the back window, and it appeared there was a very junky area where people "hang out". Lucky forus it was raining so no one outside. The list goes on and on. We came to the area due to a sick relative in the nearby hospital. After talking to some local folks in the hospital, they told us to get out of there immediately. They said it was very unsafe and they knew this because their brother was a police officer in the area. This was a last minute trip and we really had no choice. We checked out the next morning and found somewhere else.
Stayed 2 nights in Jul 2023

8/10 Good

Joan

Travelled with partner
Liked: Cleanliness, staff & service
This is an old motel purchased and run by what appears to be a recent immigrant family. They were extremely conscientious and accommodating. Not luxury, but good value. And we appreciated their solar towers.
Stayed 4 nights in Jul 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

JOHN

Stayed 1 night in Jul 2023

10/10 Excellent

Michael

Stayed 1 night in Jul 2023

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
5/10
Not stoked about the place or stay despite good service. Straight up value proposition.
Stayed 1 night in Jul 2023

8/10 Good

Helene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I liked it until the morning and I got into the shower and the floor of the shower was like a water bed rolling and sort of like being in a row boat at sea trying to,stand up. I would be badly hurt if I were not used to living on a boat. They must attend to this or they will have a very bad accident on their hands not to mention an insurance claim. The floor must have delaminated from the concrete.
Stayed 1 night in Jul 2023

8/10 Good

Muchsin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Laura, Cranston

Liked: Staff & service
Stayed 1 night in Jun 2023

6/10 Okay

Louis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was in a state of disrepair, rust, stained walls, stained furniture, cigarette holes (bedding, carpet, etc.), doors that stuck or had huge gaps. It appeared that repairs were done by an inexperienced carpenter, some repairs looked improvised, for instance, the connecting door between rooms: the door knob had been removed, but the trim and strike plate left in place, then a spray stucco had been applied to the whole thing to cover it up.
Stayed 1 night in Jun 2023

10/10 Excellent

Charles

Stayed 1 night in Jun 2023

8/10 Good

Linnea C

Liked: Staff & service
Massachusetts stop on way to Maine
So much potential and the workers were exceptionally nice. Older motel getting some cosmetic attention but needs some upgrades to make this a fantastic stop to stay. Lots of burn marks on furniture. Clean but needs updating. Bed mattress was extremely worn and was not level.
Stayed 1 night in Jun 2023

6/10 Okay

Gisela

Travelled with partner
Very outdated. Was reasonably clean. Would only recommend for one night. Everything in area is expensive for what you get.
Stayed 1 night in Jun 2023

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked at the very last minute, no difficulties. We could back our car right up to the door, easy to unload; very comfortable beds, cozy room, not luxury but all the important things were there.
Stayed 1 night in Jun 2023

2/10 Terrible

Parker, Stowe

Business traveller
Disliked: Cleanliness, property conditions & facilities
Seems like many of the units are being used as low income housing.
Stayed 1 night in Jun 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place
Only got to stay one night because I was just passing through, but loved the location and will be back when we can stay longer.
Stayed 1 night in Jun 2023