Acros Fukuoka Symphony Hall

Everything was perfect

Check in was a little confusing. Bathroom outdated, with broken faucet. Family room was really dark even with lights on. Overall it’s ok for the price and comfortable stay

We’ve travelled to Japan on 3 seperate occasions across 12 different hotels across the country. This was our first time in Fukuoka and it is our FAVOURITE hotel we have stayed at over all our Japan trips / stays. New, modern, spacious rooms (compared to the stereotypical Japanese hotels) premium amenities. The room featured a extremely comfortable queen size bed, our favourite type of stand alone shower (we call it the car wash with all the different nozzles and washing methods) and it had a refa hair dryer which I have always wanted to try, very lux! The staff were extremely friendly and went out of their way to help us forward our luggage when we were having trouble finding the Japanese name of our next hotel, they spent time researching and finding the right address / name. We appreciate this so much! They provided us chocolates on check in to thank us for booking as they are a new hotel and we booked prior to opening. The location was also perfect, short walk to hakata but right across the road to canal city, this was a massive pro when we realised we could catch a 9pm movie and walk back across the road into bed! Absolutely loved staying at Bouncee!! Will be back to Fukuoka and back to this hotel.