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"Lovely welcoming staff who was on in the evening. We had a superior room which was fine, some of the hotel is bit tiered looking as you would expect from a Victorian Highland hotel but communal dinning and sitting areas are clean and well kept. Buffet breakfast we great "

"Good selection for breakfast. Pet friendly always a bonus."

"Lovely hotel in a great location. The glass fronted lounge was the perfect spot to sit at any time of day. Comfortable rooms and delicious breakfast. We will definitely return to this hotel. "

"Gorgeous, plenty of parking, lovely staff, comfortable room, great food, gorgeous area"

"Friendly reception and restaurant staff. "

"Nice big clean room. Access to a lovely 400 year old ferry bar. Slightly odd attitude from staff including a query about going out for a cigarette or to our car at night - we were told the external doors would be locked - from a receptionist sitting with wet hair in his boxer shorts ... so overall quirky but fine. "

"It is an amazing place - beautiful - our suite (queen’s suite) was incredible. The staff are amazing and cannot do enough to make your stay perfect. The food is incredible- highly recommend their amazing dinner service. This our second time staying there and we will come back next year."

"We had a great stay here. Everything was wonderful. The view was absolutely exquisite. The staff were totally helpful, accommodating, and very polite. The place was clean and lovely. The bed were reasonably comfortable. The only thing that was a little off, was that the blind in the bathroom was broken, so we had to manually roll it up if we wanted it open. It was no big deal since everything else was so lovely. "

"Wasn’t really sure what to expect due to the renovation work currently in progress but actually it didn’t make any difference. The view from our room would have been the same, the back of an old BT building. The room wasn’t a hotel suite but more a mini apartment in a block at the back of the hotel, it looked like the photos but once you were in the room the finishing off wasn’t great. Carpet trims loose, safe on the floor so you had to be on your hands & knees to use it. Shower tray was shallow so looked nice but drained really slowly. On arrival the room was cold and didn’t really warm up until the 2nd day. Nice to have a sink & fridge but the sink has no drainer so awkward to wash up. No table mats or coasters and the tables are wooden, there were already ring marks on the tables. My eyes have been itchy all weekend, guessing it’s most likely there had been a dog in the room as now we have left my eyes are fine. We never went into the hotel except for checking in. Unlikely we would book again."