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"The room was clean, the hotel areas were nice but I feel that the staff could have been friendlier. It was kind of an awkward feeling and there wasn’t an enthusiasm to help us find where to go or to accommodate any requests. Hotel is beautiful but a little further out from Oban than the other hotels so walking is doable but challenging with rain. Breakfast was good but a little expensive for what you get. Parking is off site and only a few spots on the front area. Off site parking can be full or tight."

"Friendly reception and restaurant staff. "

"Loved our room. Very spacious, king size bed and great shower pressure. Also no shower over bath. "

"Nice big clean room. Access to a lovely 400 year old ferry bar. Slightly odd attitude from staff including a query about going out for a cigarette or to our car at night - we were told the external doors would be locked - from a receptionist sitting with wet hair in his boxer shorts ... so overall quirky but fine. "

"We did not make use of the bar. enjoyed sightseeing the surrounding areas"

"We had a lovely and relaxing stay here. The setting was beautiful and the building was lovely and historic. We enjoyed breakfast every morning. "

"Room a bit cold and adjusting heating didn't make much difference. Hotel is a few miles south of Fort William so I stayed in for dinner which I seriously regret. Food was mediocre at best and expensive for burnt pepperoni pizza overloaded with cheese and tomato paste and sausage unidentifiable as pepperoni. Staff uninterested in doing anything to help."

"It is an amazing place - beautiful - our suite (queen’s suite) was incredible. The staff are amazing and cannot do enough to make your stay perfect. The food is incredible- highly recommend their amazing dinner service. This our second time staying there and we will come back next year."

"We had a great stay here. Everything was wonderful. The view was absolutely exquisite. The staff were totally helpful, accommodating, and very polite. The place was clean and lovely. The bed were reasonably comfortable. The only thing that was a little off, was that the blind in the bathroom was broken, so we had to manually roll it up if we wanted it open. It was no big deal since everything else was so lovely. "