Acatzingo Holidays from £625

Great place to stay. Affordable and centrally located

While a few staff members were friendly and helpful, overall the level of hospitality and guest service did not meet expectations. Many employees did not appear welcoming or attentive toward guests. Additionally, the food prices were quite high considering that the presentation and overall quality did not reflect the cost. Due to this experience, on the final day of our stay we chose to dine outside of the hotel.

Our room had no window. Tv only worked at night and channels were aimed at children or game shows. No CNN, no international news. No hair conditioner. No wash clothes. Bare bones room. It was roomy, but bare. Breakfast buffet was expensive. One could not order just coffee and a roll.

La ubicación es excelente, la habitación muy cómoda y el desayuno delicioso. En general, la estancia fue agradable. Sin embargo, hubo algunos inconvenientes: el internet no funcionó durante nuestra estancia y, por la noche, no contamos con agua. Entendemos que el hotel estaba lleno, pero consideramos que es un servicio básico, especialmente después de haber estado fuera todo el día. A pesar de estos detalles, la relación calidad-precio es muy buena.

Todo está muy bien por eso siempre regresamos a ese hotel