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Overview of Novotel Abu Dhabi Al Bustan

Photo gallery

Guest reviews

4.2/5 Very Good
332 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

What's nearby

Popular LocationAbu Dhabi National Exhibition Centre4 min drive
Popular LocationSheikh Zayed Stadium5 min drive
Popular LocationKhalifa Park7 min drive
AirportAbu Dhabi (AUH-Abu Dhabi Intl.)23 min drive

Choose dates to view prices

  • Superior Room, 2 Single Beds

    4.1/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 2 Single Beds
    Show details
  • Superior Room, 1 Queen Bed with Sofa bed

    4.5/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    Show details
  • Superior Suite, 1 Double Bed with Sofa bed

    3.8/5 guest room rating

    Room amenities

    • 592 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    Show details
  • Executive Double Room, 1 Double Bed with Sofa bed

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    Show details

About this area

Abu Dhabi

Located in Abu Dhabi, Novotel Abu Dhabi Al Bustan is in the business district and near theme parks. Sheikh Zayed Grand Mosque and Heritage Village are notable landmarks, and travellers looking to shop may want to visit Abu Dhabi Mall and Marina Mall. Travelling with kids? Make time for Ferrari World, or enjoy an event or a match at Sheikh Zayed Stadium.

Visit our Abu Dhabi travel guide
Map
Popular Location

What's nearby

  • Higher Colleges of Technology-Abu Dhabi Men's College - 4 min drive
  • Abu Dhabi National Exhibition Centre - 4 min drive
  • Sheikh Zayed Stadium - 5 min drive
  • Khalifa Park - 7 min drive
  • Sheikh Zayed Grand Mosque - 11 min drive

Getting around

  • Abu Dhabi (AUH-Abu Dhabi Intl.) - 23 min drive

Restaurants

  • Pepper Restaurant — 1 min walk
  • Mellow Café — 1 min walk

About this property

Novotel Abu Dhabi Al Bustan

4-star, family-friendly hotel near Abu Dhabi National Exhibition Centre
This hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 361 individually decorated rooms provide free WiFi, free wired Internet and MP3 docks. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like sitting areas and electric kettles.
Novotel Abu Dhabi Al Bustan offers 361 forms of accommodation with MP3 docking stations and minibars. This individually decorated accommodation has separate sitting areas. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free valet parking
Electric car charging station

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends: AED 90 per person
2 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Children's pool
Fitness centre
Outdoor pool
Sauna
Spa services
Hot tub
Steam room

Family friendly

Children's pool
Dry-cleaning service
Free cots/infant beds
Corner/local shop
High chair
Laundry facilities
Outdoor pool

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand
Corner/local shop
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

Arabic
Chinese
English
Filipino
French
Hindi
Indonesian
Russian
Ukranian

Business services

Business centre
Computer station
Meeting rooms
Conference centre (14908 square feet of space)

Outdoors

Pool sunloungers
Pool umbrellas
Terrace

Spa

4 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Handrails in stairwells
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Free cots/infant beds
Linens

Bathroom

Bidet
Free toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

42-inch LCD TV
TV/satellite channels
MP3 dock
Premium channels

Food and drink

Electric kettle
Free bottled water
Minibar

More

Connecting rooms available
Individually decorated
Iron/ironing board (on request)
Laptop-compatible safe
Laptop-friendly workspace
Phone
Separate sitting area

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AED 90 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • For traveller safety, social distancing measures are in place and staff at the property wear personal protective equipment.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • The property affirms that it follows sanitisation practices of Bureau Veritas (Accor Hotels) guidelines.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Novotel Abu Dhabi Al Bustan Hotel
Novotel Bustan Hotel
Novotel Abu Dhabi Al Bustan
Novotel Bustan
Novotel Abu Dhabi Al Bustan Hotel
Novotel Abu Dhabi Al Bustan Abu Dhabi
Novotel Abu Dhabi Al Bustan Hotel Abu Dhabi

Frequently asked questions

Can I cancel my reservation for free at Novotel Abu Dhabi Al Bustan and receive a full refund?
Yes, Novotel Abu Dhabi Al Bustan offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Abu Dhabi Al Bustan cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Abu Dhabi Al Bustan?
As of 4 Jun 2020, prices found for a 1-night stay for 2 adults at Novotel Abu Dhabi Al Bustan on 5 Jun 2020 start from £47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 2:00 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Novotel Abu Dhabi Al Bustan?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Novotel Abu Dhabi Al Bustan located?
This family-friendly Abu Dhabi hotel is located in the business district, within 3 mi (5 km) of Abu Dhabi National Exhibition Centre and Sheikh Zayed Stadium. Sheikh Zayed Grand Mosque and Abu Dhabi Mall are also within 9 mi (15 km).

Guest reviews

4.2
Very Good
5 - Excellent
154
4 - Good
119
3 - Okay
37
2 - Mediocre
16
1 - Poor
6
4.4
Cleanliness
4.2
Service and Staff
4.4
Amenities
4.3
Property condition

3/5

  • Disliked: Cleanliness, amenities, property conditions & facilities

Having stayed in different Novotel properties I found this particular one rather disappointing. Public areas were unkempt and unattended at a time where its very crucial. The room was okay but my bed was made with torn linen that had shoe stains. The bathroom had hair around the tub, only one towel was available. No hot water, apparently Luke warm is the standard. Carpet was not vacuumed properly, visible debris immediately one walked in.

Stayed 1 night in Apr 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Thanks to all Really nice hotel and great staff thanks

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort
  • Disliked: Property conditions & facilities

Stayed 6 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice hotel, big clean room, good facilities and customer service and staff were very helpful. Pool and spa was great!

Stayed 1 night in Feb 2020