2/10 Terrible
kim
Travelled with partner
5 Sept 2023
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We wont be coming back.
We rang 17 times with a couple of important questions in the week prior to check in. No answer.
On arrival we banged on the locked door for 20 minutes...no answer. Then a neighbour told us to go next door....which was actually a different name and different number. The guest houses were joined inside but nobody had bothered to tell us. The phone was ringing in reception...it was being ignored.
Inside a labarinth of corridors, stairs, doors, etc to our room...in the original building for which the key was lost...so we could go out that door but had to come in the other door.
Room was over 30 degrees and stiffling hot. We asked for a fan....they didnt have any. Windows were screwed shut!!! Receptionist said she keeps telling owner to buy fans but he refuses. We asked to move rooms and were allowed ...there were a lot of empty rooms ...but again stiffling hot and windows screwed shut. We met a man on the stairs..." Im not staying in this sh..t hole" he said and trundled his cases down the stairs. We rang around but nowhere else had vacancies so we spent evening in and out of the cold shower and dowsed ourselves with wet towels.
Carpet threadbare, scuzzy fittings, filthy windows , etc....
kim
Stayed 1 night in Sep 2023
