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Overview of Mercure Aberdeen Ardoe House Hotel & Spa

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Guest reviews

4.4 / 5Excellent
763 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

Popular LocationRobert Gordon University10 min drive
Popular LocationDuthie Park Winter Gardens10 min drive
RestaurantOld Mill Inn4 min drive
RestaurantGhillies Lair Bar/ Resturant4 min drive
AirportAberdeen (ABZ)29 min drive

Choose dates to view prices

  • Privilege, Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 King Bed
    Show details
  • Classic Double Room, 1 Double Bed

    4.7/5 guest room rating

    Room amenities

    • 258 sq ft
    • Sleeps 2
    • 1 Double Bed
    Show details

About this area

Aberdeen

Located in Aberdeen, Mercure Aberdeen Ardoe House Hotel & Spa is in the business district and on a river. His Majesty's Theatre and Blairs Museum are cultural highlights, and some of the area's activities can be experienced at Balnagask Golf Course (Nigg Bay Golf Club) and Hazlehead Golf Club. Storybook Glen and Codonas Amusement Park are also worth visiting. Kayaking and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

Map
Popular Location

What's nearby

  • Robert Gordon University - 10 min drive
  • Duthie Park Winter Gardens - 10 min drive
  • Aberdeen Music Hall - 14 min drive
  • Westburn Park - 17 min drive
  • Aberdeen Royal Infirmary - 18 min drive

Getting around

  • Aberdeen Station - 14 min drive
  • Aberdeen (ABZ) - 29 min drive

Restaurants

  • Old Mill Inn - 4 min drive
  • Ghillies Lair Bar/ Resturant - 4 min drive
  • Sainsburys Cafe - 5 min drive
  • McDonald's - 5 min drive
  • The Ploughman - 5 min drive

About this property

Mercure Aberdeen Ardoe House Hotel & Spa

Riverside hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar. All 119 individually decorated rooms have 2 bedrooms and feature free WiFi and 24-hour room service. For a bit of entertainment, plasma TVs come with satellite channels, and guests can also appreciate conveniences like fridges and coffee makers.
Mercure Aberdeen Ardoe House Hotel & Spa offers 119 forms of accommodation with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 27-inch Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.
This Aberdeen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.
An indoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking

Food and drink

English breakfast available for a fee weekends 7:30 AM–10:30 AM: GBP 16.95 per person
2 restaurants
2 bars/lounges and 1 poolside bar
24-hour room service

Things to do

2 outdoor tennis courts
Aerobics classes
Fitness centre
Full-service spa
Indoor pool
Pilates classes
Sauna
Hot tub
Steam room
Yoga classes

Family friendly

Dry-cleaning service
Free cots/infant beds
Indoor pool
Laundry facilities
Fridge

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Wedding services

Languages spoken

English
French
Italian
Polish
Spanish

Business services

Business centre
Meeting rooms
Conference space

Outdoors

BBQ grill(s)
Garden
Picnic area

Spa

Aromatherapy
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage/treatment rooms

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Designated smoking areas
Fireplace in reception

Room amenities

Bedroom

Blackout drapes/curtains
Free cots/infant beds

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination

Entertainment

27-inch plasma TV
Satellite channels

Food and drink

Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
Free newspapers (weekdays)
In-room massage
Individually decorated
Individually furnished
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Dogs only
2 per room

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 16.95 per person (approximately)
  • Pet fee: GBP 10.00 per pet, per night
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Mercure Aberdeen Ardoe House Hotel
Mercure Ardoe House Hotel
Mercure Aberdeen Ardoe House
Mercure Aberdeen Ardoe House Hotel Spa
Mercure Aberdeen Ardoe House Hotel And Spa Scotland
Ardoe House Hotel
Mercure Ardoe House Hotel Aberdeen
Ardoe Hotel House
Mercure Ardoe House Hotel And Spa
Accor Ardoe Hotel Aberdeen
Mercure Ardoe Hotel Aberdeen
Mercure Aberdeen Ardoe House &
Mercure Aberdeen Ardoe House Hotel & Spa Hotel
Mercure Aberdeen Ardoe House Hotel & Spa Aberdeen
Mercure Aberdeen Ardoe House Hotel & Spa Hotel Aberdeen

Frequently asked questions

Can I cancel my reservation for free at Mercure Aberdeen Ardoe House Hotel & Spa and receive a full refund?
Yes, Mercure Aberdeen Ardoe House Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Aberdeen Ardoe House Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
Yes, this hotel allows dogs (limit 2 per room). There's a required deposit per stay.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2:00 PM to midnight. Early check-in is available for a fee of GBP 15.00 (subject to availability).
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for GBP 15.00 (subject to availability).
Where is this property located?
Situated near the airport, this spa hotel is 1.2 mi (1.9 km) from Blairs Museum and 3.1 mi (5 km) from Storybook Glen. Robert Gordon University and Union Square Shopping Centre are also within 6 miles (10 km).

Guest reviews

4.4
Excellent
5 - Excellent
427
4 - Good
231
3 - Okay
68
2 - Mediocre
22
1 - Poor
15
4.5
Cleanliness
4.3
Service and Staff
4.2
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service

The rooms are very spacious and great sized bathroom. Leisure facilities good

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Second visit there and had returned as we enjoyed it last time - about 2 years ago however things have gone downhill. The rooms were dusty, stains on one of the carpets (quite badly), no soap in one room, the bar (soapies) is in dire need of new chairs and a good refresh. Hardly wanted to rest my arms on them they were so dirty and worn. There was a lack of staff around and a couple of times I phoned reception there was no answer, no answer at room service and once I waited at reception and no-one came at all. Soapies bar was understaffed too and the drinks were expensive and long to arrive ! All staff apart from one we spoke to were foreign. Not a problem however when you speak to some of them and they tell you they don't speak English it does become difficult. Room service one night was bad - cold food, steak and ale pie was unrecognisable, fries missing and had to be brought up separately but with no cover on them when they arrived so anyone could have picked one, or sneezed on them etc. Had dinner the 2nd night in the lounge and it was freezing with no atmosphere! The food again wasn't spectacular and to be honest wasn't exactly the best.

Stayed 2 nights in Feb 2020

2/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service

Disappointing

Jacuzzi was not working and steam room was cold We stay local and only stayed to use the facilities waste of money and would not have booked if we had known the spa was at a reduced service Should have been informed prior to confirmation of booking

Stayed 1 night in Feb 2020