Santiago Hotel Guide - 5 stars Hotels in Santiago, Chile

Great multilingual staff who are attentive to every detail of guest requests....The lush tropical grounds make you forget the fact you are in a bustling city of 6 Million...wonderful Chileans......I live in hotels much of the time and highly recommend this one !!!!

We moved from another hotel to be at a brunch party. Service was excellent and friendly, food was superb room was huge and comfortable . Pricey for Santiago but worth considering the quality of the place

Great staff, hotel, and location. Within walking distance all most places that we wanted to visit. Place opaque glass on toilet area so two people can use bathroom area at same time with some privacy.

Nice hotel Excellent location, biutiful park nearby, many restaurants at walking distance, cinema two blocks, shoppping area round the corner, silence hotel, place for breakfast a little bit dark, nice spa, good treatments

My husband and I picked this hotel from the internet, based on the area - Providencia, and what other guests had to say about the place. The public areas were lovely and the room was really nice - great views of both the Andes and the city! Breakfast in the lounge on the 22nd floor was fine, though the bacon remains undercooked, as some former guests wrote in Trip Advisor. The Manager however was kind enough to return it to the kitchen and have it cooked crispy for me. Food service in the downstairs bar area was terribly slow, though when I mentioned it to the manager at the pool area, he insured that we had a positive experience for lunch outdoors. The rooms were tastefully decorated in the traditional style that I love! The Bellman and Concierge were exceptional and they both had a lot of information and asked for feedback to insure that we were happy and understood their instructions! We arranged a half day tour with Hector through the Concierge and that went really well, and we loved the seafood restaurant recommended to us on the last evening of our stay!

Excellent Ritz, courteous staff, great location near everything in Santiago( just steps from metro station) traditional Ritz elegance in the rooms and hotel in general. I give room confort 4 instead of five because it was located next to the street and noise was inevitable.