Exceptional guest service is the defining feature of every 5-star hotel in Robinson Crusoe Island. From the minute you arrive, staff ensure your every need is met, whether arranging customised tours or providing in-room massages. In addition, hotels must feature top-rate conveniences to obtain a 5-star rating. These can include luxury bathrooms, an on-site spa, pools, gourmet kitchens and knowledgeable concierge.