Outstanding guest service is at the heart of every 5-star hotel in Cubba. From the moment you enter the lobby, staff attend to your every whim, whether arranging valet parking or providing a nightly turn-down service. Also, hotels have to feature upscale amenities to meet the standard for a 5-star rating. These can include luxury bathrooms, on-site spa facilities, swimming pools, gourmet kitchens and knowledgeable concierge.