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Great place & people. I only had one problem. The water in the shower turned on in the middle of the night while I was asleep. Staff was prompt, helpful & quickly moved me to another room. Provided me breakfast in the morning. Would stay here again without a doubt!!
I loved your desk clerk Frankie was very pleasant wonderful person great smile it’s a pleasure to have him at your front desk he is what you call a people person just great
Good hotel for short visits. The photos of the hotel make it out to be a luxurious hotel but I would consider this a fairly basic hotel. The room is clean and comfortable. We enjoyed the hotel pool/spa looking out at the views. All of the staff we delt with were very helpful
Great location on the Erie Canal. Great dining and bar.
Visit to Eastman School of Music. Very nice though bathroom small in our room. Clse to Eastman and restaurants. Staff very helpful and courteous. They give an Eastman friends and family discount so ask for it when you book.
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