Hilton Head Hotel Guide - 4 stars Hotels in Hilton Head, United States of America

Sonesta is a beautiful resort. The grounds are well-maintained and just breathtaking. The staff here are some of the friendliest I have ever encountered. The pool is very relaxing. Overall no complaints, just perfect!

Clean hotel with awesome views and access to the beach! Suite (courtyard view) also had a view of the beach. It was very clean and spacious! Staff was super friendly and helpful. Only small downsize was the gym, which was very small and had minimum equipment.. i would highly recommend though !

The staff are terrific. Very friendly and eager to help. But communication wasn't working smoothly. For example, you're encouraged to use the iPad in the room to make appointment requests, but you then receive phone calls and voicemails to confirm or reject your requests. The facility is in the process of changing hands (apparently a huge new hotel is being built on the property) so maybe some of these aches and pains are a result? Our shower didn't work properly -- we couldn't get the water any cooler than scalding. The jacuzzi by the pool was broken for the duration of our 3-night visit. (A pool maintenance person mentioned it was broken the previous day and it was supposed to be fixed, but it wasn't.) And the TV wouldn't turn on. All the restaurants were a bit scattered -- service was uneven and the quality of the food was not what you would expect at this level hotel. A good stay but we are not likely to come back.

the property was tired and a little run down. Food Ok nothing memorable about the property.

The hotel needs upgrading, the gym is dated & the rooms need to be brought up to Marriott standards. The spa was 1980's looking and was slightly expensive but the services were ok but not worth the price tag