Reception

Reviews of Hotel Jarun

3 out of 5
Hotel Jarun
Hrgovici 2, Zagreb

Reviews

9.6

Exceptional

Rating 10 - Excellent. 55 out of 70 reviews" "
Rating 8 - Good. 14 out of 70 reviews" "
Rating 6 - Okay. 1 out of 70 reviews" "
Rating 4 - Poor. 0 out of 70 reviews" "
Rating 2 - Terrible. 0 out of 70 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First on our list!
Friendly, knowledgeable, professional staff. Super comfortable bed, plenty of hot water. Clean, quiet and good sized rooms. Delicious breakfast. We stay here whenever we are in town.
Stayed 2 nights in Nov 2023

10/10 Excellent

Amit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about my stay. Only one improvement point would the wifi quality.
Stayed 2 nights in Sep 2023

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compares to North American 4*hotels
This hotel is pretty high quality and is generally clean. There are a few parts that could be a bit cleaner, but generally it was a great stay. Parking is pretty good but sometimes full. But there is parking close by. The grocery store Spar is just one block away. By the way, the breakfast is GREAT compared to American hotels. Fresh eggs, bacon, cold cut meat, cheeses, sweets, coffee, etc. The room is pretty big (2x double beds) and has a hair dryer, big closet, and a refrigerator. One thing that is missing is a iron for the clothes. I would stay here again. Jarun is great.
Stayed 5 nights in Aug 2023

10/10 Excellent

Anthony

Nice
Stayed 1 night in Aug 2023

10/10 Excellent

Mark, Cochrane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic fitness center! Friendly front desk and restaurant staff! Excellent free breakfast! All at a very reasonable price! Amazing value!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are great! Excellent location. Walk distance to Tram station and restraunants.
Stayed 2 nights in Jul 2023

8/10 Good

Radim

Stayed 1 night in Jan 2023

8/10 Good

tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Hotel Jarun on 27 Oct 2020
Dear mr./mrs. Tammy, Thank you for choosing Hotel Jarun and for having such a wonderful tradition to stay at our hotel! We are more than delighted to receive Your feedback and to learn that You have thoroughly enjoyed your stay with us. We hope that we will have the opportunity to welcome You again in the near future. Best regards from Zagreb. Your, Hotel Jarun team!

10/10 Excellent

Stanislav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Marthese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Surprised
We were pleasantly surprised by this hotel, we booked an overnight stay in Zagreb because our international flight was out of there and we didn’t want to pay overpriced inner city hotel. Location was great, we ubered into city and cost was approximately 9AUD one way. Staff very friendly, breakfast excellent! The lake was a healthy 10 minute walk. Great value here.
Stayed 1 night in Sep 2019
Response from Zanet on 12 Mar 2020
Dear Ms./Mrs. Marthese, Thank you for choosing Hotel Jarun and for sharing your positive experience on booking.com. We are more than delighted to receive your feedback and to learn that you have thoroughly enjoyed your stay with us. We hope that we will have the opportunity to welcome you again in the near future. Best regards from Zagreb. Your, Hotel Jarun team!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel about 30 minutes drive from the airport. Clean and nice. Good breakfast with multiple choices. There are choices of restaurants close by. We would recommend this hotel.
Stayed 1 night in Sep 2019
Response from Recepcionist Višnja on 13 Nov 2019
Dear guest, Thank you for choosing Hotel Jarun and for sharing your positive experience on booking.com. We are more than delighted to receive your feedback and to learn that you have thoroughly enjoyed your stay with us. We hope that we will have the opportunity to welcome you again in the near future. Best regards from Zagreb. Your, Hotel Jarun team!

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and great location
I was impressed with the hotel staff, specially at the front desk. The room was spacious, with a large TV set and a very comfortable bed. Breakfast was very good with all the essentials and varied options to choose from. Location is great since it is very near Jarun Lake with all its amenities and the tram to downtown Zagreb is 2 minutes walk. There's a supermarket near the hotel for water, fruits, snacks or whatever, and a kiosk, great to buy those tram tickets (only 4 kn each!). Next time in Zagreb will most definitely be at this hotel!
Stayed 2 nights in Sep 2019
Response from Višnja on 27 Sept 2019
Dear mr. Rodrigues, thank you and obrigado muito for choosing hotel Jarun and for sharing your positive experience! We are more than happier knowing that you have trully enjoyed your stay at hotel Jarun! We hope that we will have the opportunity see you again! Adeus,bye bye

10/10 Excellent

severin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was very easy and fast. We needed information on where to have dinner close by she gave us great recommendations. The room was very clean and in a modern style.parking was at the location. Breakfast was good a combination of hot and cold breakfast items. Would stay there again
Stayed 1 night in Sep 2019
Response from Višnja on 20 Sept 2019
Dear mr. Severin, Thank you for choosing Hotel Jarun and for sharing your positive experience! We are more than delighted to receive your feedback and to learn that you have thoroughly enjoyed your stay with us. We hope that we will have the opportunity to welcome you again in the near future. Best regards from Zagreb. Your, Hotel Jarun team!

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very modern and clean. The elevator/lift was fast and convenient. Located fairly close to a Tram and a small market with food and bar. The road noise was a little disturbing as we had to sleep with the window open. There was no AC when we were there.
Stayed 7 nights in Sep 2019
Response from Višnja on 20 Sept 2019
Dear guest, Thank you for choosing Hotel Jarun and for sharing your positive experience on booking.com. We are more than delighted to receive your feedback and to learn that you have thoroughly enjoyed your stay with us. We are sorry for the road noise, our apologies. We hope that we will have the opportunity to welcome you again in the near future. Best regards from Zagreb. Your, Hotel Jarun team!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the lake , the local market and the shops.
Stayed 1 night in Sep 2019
Response from Višnja on 20 Sept 2019
Dear guest, thank you for choosing Hotel Jarun and for sharing your positive experience. We hope that we will have the opportunity to welcome you again in the near future. Best regards from Zagreb. Your, Hotel Jarun team!

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great fit for our needs
Great small hotel. Located not in the central but only few stations in the trum transportation. Very nice hotel and great team (all the employees that we met). Very nice breakfast and additional services that the hotel offers.
Stayed 2 nights in Aug 2019
Response from Višnja on 2 Sept 2019
Dear guest, thank you for staying at hotel Jarun and for your positive reply regarding hotel, breakfast and staff. We are thrilled that you enjoyed in hotel Jarun and we hope that we will welcome you again in near future. Best regards from hotel Jarun team!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good and staff are very nice people. All in this hotel is good
Stayed 1 night in Aug 2019
Response from Višnja on 24 Aug 2019
Dear guest, thank you for choosing hotel Jarun and for sharing a positive reply on staff and our hotel. Kind regards, Hotel Jarun

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Great hotel; modern; very clean. It’s about 20 min drive from the downtown; close to train station.
Stayed 1 night in Aug 2019
Response from Višnja on 24 Aug 2019
Dear guest, Thank you for staying in Hotel Jarun. We appreciate your positive reply regarding your stay. We hope that we will welcome you again in Hotel Jarun! Kind regards!

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Višnja on 24 Aug 2019
Dear guest, thank you for staying and choosing hotel Jarun. We appreciate your evaluation on expedia and we hope that we will have the opportunity to wecome you again. Your Hotel Jarun!

10/10 Excellent

Verified traveller

Stayed 10 nights in Jul 2019
Response from Višnja on 24 Aug 2019
Dear guest, thank you for choosing hotel Jarun and for making a rate on Expedia.com. We hope that we will have the opportunity to welcome you again. Your Hotel Jarun!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The most wonderful staff who are sincere in the customer service. The hotel is super clean and the breakfast was very adequate and well prepared. Will stay in this hotel absolutely again.
Stayed 6 nights in Jul 2019
Response from Guest relation officer on 14 Jul 2019
Dear guest, Thank you for choosing Hotel Jarun. We are content with your opinion of our staff and the the whole impression in hotel. We hope that we will have the opportunity to welcome you again! Best regards from Hotel Jarun!

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at Hotel Jarun for 5 nights with a student when a group trip went awry and we were separated from the main group for a week. It was clean, safe and the staff were wonderful. I had never been to Zagreb and never traveled as a solo adult in a foreign country and it was a good way to “ease into it”. It is not downtown and there is not much to do right around the hotel but it is very close to the tram line which got us to figure that system out quite rapidly.
Stayed 5 nights in Jul 2019
Response from Guest relation officer on 14 Jul 2019
Dear ms. Aimee, Thank you for choosing Hotel Jarun and for sharing your positive experience on expedia. We are pleased with your review that your stay was delightful. We hope that we will have the opportunity to welcome you again in the near future. Best regards from Hotel Jarun!

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2019
Response from Višnja on 19 Jul 2019
Dear guest, Thank you for staying at our Hotel Jarun and for sharing excellent evaluation. We are thrilled knowing that you enjoyed your stay with us. Best regards from Zagreb. Your, Hotel Jarun team!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably the nicest hotel I stayed in Europe and I stayed in a lot (all of them a 100 Euros or less)- but the bed was so comfortable - breakfast was amazing and the staff friendly and all spoke English.
Stayed 1 night in Jun 2019
Response from Guest relation officer on 14 Jul 2019
Dear guest, Thank you for choosing Hotel Jarun and for sharing your positive experience on expedia. We are satisfied with your opinion that you enjoyed your stay with us. We hope that we will have the opportunity to welcome you again in the near future. Best regards from Hotel Jarun!

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Višnja on 19 Jul 2019
Dear mr. George, Thank you for choosing Hotel Jarun. We are so delighted to receive your feedback and we hope that we will have the opportunity to welcome you again in the near future. Best regards from Hotel Jarun team!

10/10 Excellent

Mark, Aylesbury

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay in west Zagreb
Great stay in hotel Jarun again. I like this hotel because it is out of town (30 mins from central bus station using tram no.5), within reach of nice walks round lake Jarun. But also because it has a good gym (usually, it was actually not available during this visit) and large flatscreen TV with a choice of channels AND movies. Quiet location (though if road side room, there is traffic noise). Short walk to local shops and fast-food/coffee shops. 15 min walk to MacDonalds or Batak restaurants. We were able to use the breakfast area after 10am to sit and meet/have coffee.
Stayed 3 nights in Apr 2019

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient hotel with good value for money. A lot of restaurants and coffees around the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Sedat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Een nette hotel
Heel nette hotel, vriendelijke personeel. Het ontbijt was uitgebreid en lekker. De lijn 17 was makkelijk om naar het centrum te gaan.
Stayed 2 nights in Sep 2023

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estilo moderno
Um hotel pequeno com um grande serviço
Stayed 2 nights in Sep 2023

8/10 Good

Cinzia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Fengyang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect! Thank you
Stayed 1 night in Aug 2023

8/10 Good

Diana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Jann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ryddig, rent og bekvemt hotell.
Hotel Jarun er supert for den som ikke krever overdådig luksus. Ryddig, rent og bekvemt. Meget positivt og hjelpsomt personale i resepsjonen! Det er selvsagt litt langt fra sentrum, men trikken går ofte og tar ca 20 min. Eneste negative er vel at det ikke er bar eller felles oppholdsrom der - ingen alternativer til å oppholde seg på rommet når man er inne.
Stayed 3 nights in Sep 2022

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Sofa bed was a little uncomfortable for the children but everything else was better than expected. The breakfast was excellent.
Stayed 1 night in Jul 2021

10/10 Excellent

Visnja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

michele

Stayed 1 night in Jan 2021

8/10 Good

Damir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent petit hôtel moderne
Excellent petit hôtel, moderne et situé à 5 min. à pieds de la station de tram. Petit déjeuner copieux et divers. Personnel très arrangeant et aimable. Marché à deux pas. Seul petit souci du séjour, problème de réglage de température, la chambre était constamment au dessus de 25° alors que nous sommes en hiver. Problème technique que le personnel m'a dit avoir été causé par le tremblement de terre qui a eu lieu quelques jours avant. Vu l'état de certains bâtiments (mais pas l'hôtel), j'ai tendance à les croire.
Stayed 3 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jako uredno, izvrsna soba i uređena kupaonica.
Jako uredno, izvrsna soba i uređena kupaonica.
Stayed 1 night in Oct 2020
Response from Hotel Jarun on 2 Nov 2020
Poštovani, Hvala Vam što ste odabrali Hotel Jarun. Drago nam je primiti Vaše povratne informacije i saznati da ste u potpunosti uživali u Vašem boravku kod nas. Drago nam je da se u našem hotelu osjećate ugodno i dobrodošlo. Nadamo se da ćemo i ubuduće opravdati Vaše povjerenje. Srdačan pozdrav iz Zagreba, Vaš, hotel Jarun tim!

10/10 Excellent

Anders Kamp

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good business hotel, with dedicated service and value for money - have been using it for 5 years and can recommend!
Stayed 1 night in Sep 2020
Response from Hotel Jarun on 27 Oct 2020
Dear mr. Anders, Thank you for choosing Hotel Jarun and for having such a wonderful tradition to stay at our hotel! We are more than delighted to receive Your feedback and to learn that You have thoroughly enjoyed your stay with us. We hope that we will have the opportunity to welcome You again in the near future. Best regards from Zagreb. Your, Hotel Jarun team!

10/10 Excellent

Stipe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Hotel Jarun on 27 Oct 2020
Dear mr. Stipe , Thank you for choosing Hotel Jarun and for having such a wonderful tradition to stay at our hotel! We are more than delighted to receive Your feedback and to learn that You have thoroughly enjoyed your stay with us. We hope that we will have the opportunity to welcome You again in the near future. Best regards from Zagreb. Your, Hotel Jarun team!

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2020

10/10 Excellent

Sienna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Edward Daywin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Sasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Sasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Sasa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Hotel Jarun on 1 Jul 2020
Poštovani, hvala Vam što ste odabrali Hotel Jarun i što ste podijelili svoje pozitivno iskustvo. Nadamo se da ćemo Vas opet imati priliku ugostiti! Srdačan pozdrav iz Zagreba. Vaš, hotel Jarun tim!

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2020
Response from Hotel Jarun on 24 Jun 2020
Poštovani gosp. Mario, hvala Vam što ste odabrali Hotel Jarun i što ste podijelili svoje iskustvo. Nadamo se da ste imali ugodno iskustvo boravka u našem hotelu i da ćemo opet imati priliku ugostiti Vas! Srdačan pozdrav iz Zagreba. Vaš, hotel Jarun tim!