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Reviews of St Mary's Guest House

4 out of 5
St Mary's Guest House
17 Longfield Terrace, York, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 146 out of 218 reviews" "
Rating 8 - Good. 57 out of 218 reviews" "
Rating 6 - Okay. 8 out of 218 reviews" "
Rating 4 - Poor. 5 out of 218 reviews" "
Rating 2 - Terrible. 2 out of 218 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Steps away from the idyllic River Ouse, this quaint and quiet B&B will not disappoint. Cleanliness in both private and public areas is top notch. Staff work cheerfully under the friendly manager dubbed the Queen Bee. Breakfast includes the traditional Those who have trouble with stairs should book the ground floor, those who can manage stairs be prepared for the narrow staircases and light sensors. They only come on only when you’re directly in the range of detection.
Stayed 2 nights in Apr 2024

10/10 Excellent

stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed there many times always welcoming
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Clean and Comfortable Guest House . Friendly, helpful staff, great location, lovely breakfast. Would absolutely recommend.
Stayed 3 nights in Jan 2024

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend visit
Fantastic stay, we were greeted by Caroline who was amazing what a lovely lady!!! the room we stayed in was really comfortable, cosy, clean and warm. The breakfast was excellent great choice available included fruit cereal full cooked breakfast which was delicious well cooked and prompt, the waitresses were real sweethearts, attentive and very professional a credit to the business. We would definitely recommend this little gem of a b&b and have already re-booked to stay. Thank you to all at St Marys for making our visit to York on a birthday weeked so memorable ✨️ 💖
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Good location just a short walk to the city centre, lovely staff and great breakfast
Stayed 2 nights in Dec 2023

10/10 Excellent

Joe

Stayed 2 nights in Dec 2023

8/10 Good

Kieran

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, compact rooms. Customer service was brilliant and second to none however breakfast was a bit disapponting hence provided just 4 star but rest is absolutely brill.
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

BRANNAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B in York
A fantastic experience. Great food, lovely warm room, extremely comfy bed, no shortage of hot water, very very clean, only a short walk by the river into town centre. In a lovely quiet area. Easy to find just off main road. Caroline & Christina were the perfect hosts. Parking is just opposite. Can fully recommend this B&B. We are going to return early next year. 🤗
Stayed 2 nights in Dec 2023

10/10 Excellent

Anita

Liked: Staff & service, amenities, property conditions & facilities
Basic but clean. Staff were lovely and so helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the station, which was ideal.
Stayed 2 nights in Nov 2023

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Lovely location, wonderful place and everyone were so friendly welcoming and helpful
Stayed 3 nights in Nov 2023

6/10 Okay

Donna

Travelled with partner
Liked: Cleanliness, staff & service
Good location to town.
Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very clean, quiet and large room. The breakfast was wonderful and the staff were very friendly and helpful. We enjoyed our stay.
Stayed 3 nights in Sep 2023

4/10 Poor

Barbara

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was not very expensive and perhaps we got proper value. It would have been a better stay for guests if some things had been addressed - the area around the front door could have been shrubbed nicely, the door sill painted, the entry rug cleaned, and someone there to greet us. The building is old and the interior doors do not match the style, adding a dingy air. In the room, the shower wand would not stay in position and the first morning little water emerged. If you completely closed the bathroom door, a good shove from the outside was necessary to open it. The beds were basic but surprisingly comfortable. The room was quiet. The standard English breakfast was adequate. The person in the room next to us reported to us that she had left her iPhone visible in her room while she was out and it disappeared. That could and probably would happen anywhere. Parking was very close. The walk to the old town tourist area was not far, but at night it was quiet and dark. If you can afford more, do so.
Stayed 2 nights in Sep 2023
Response from Reception on 4 Oct 2023
Hello Barbara, I'm sorry to see you were disappointed with your stay. We have just taken over the management and will be refurbishing areas as soon as occupancy allows, the guest house is extremely busy!Unfortunately, your stay coincided with that of an elderly lady who was quite clearly unwell and did manage to make quite a nuisance of herself to staff and other guests.Whilst she did report her phone missing, she refused both the staff's offer to help her use the tracking software she claimed was installed, and for the police to be called.Kind regardsSt Marys

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful manager and staff. Very good breakfasts.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and manager are wonderful as are the breakfasts.
Stayed 2 nights in Sep 2023

10/10 Excellent

Isobel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent friendly staff
The staff are excellent very helpful and friendly nice clean room and breakfast first class would definitely stay again
Stayed 4 nights in Sep 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
I was very pleased with this guest house. It's a short walk from the train station and the Minster, on a quiet, pleasant street. There is a train track right across the street from the house, but the train noise is minimal, certainly not enough to wake you at night. Breakfasts were excellent, and staff was very friendly and helpful.
Stayed 4 nights in Aug 2023

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location if you like to walk, which we do. However, It would have been nice to receive walking directions for newcomers from the train station since we found later there was a much shorter walk via Scarborough Bridge
Stayed 3 nights in Sep 2023

10/10 Excellent

MONICA

Stayed 3 nights in Aug 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great location with a short riverside walk into the city centre. Good breakfast, and lovely people who work there. We will definitely be back
Stayed 2 nights in Aug 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Robert

Stayed 2 nights in Aug 2023

10/10 Excellent

Thiew Kheng, Damansara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at room 10, it was spacious, lovely coffee, tea & a pack of biscuits provided during my stay. English breakfast is also included. Christina has been very kind & helpful, the service by the staff during my breakfast time are friendly. Please note that room 10 is the most upper floor where no lifts are available, only a very narrow stairs up. This location is only 11 mins walk to the train station and 14 mins to city centre, Shambles. Overall, I had a lovely stay here. I would highly recommend St Mary’s Guest House to anyone who wants a quiet short stay in York.
Stayed 2 nights in Jul 2023

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic. They were very friendly and made sure that everything we needed was provided. The property is easy to walk to the city centre and the train station. The daily breakfast was very good. We had a stiff door to the bathroom which was a little frustrating when trying to be quiet at night. The trainstation being close means you do hear trains at night but this is easy to ignore. The room was clean and very comfortable.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Caroline is a star
This property is adorable, but Caroline really made my stay phenomenal. I’m traveling solo around the UK and she was so friendly and took extra special care of me during my stay. I can’t thank her enough. I had the room up allll the stairs which was crazy with my giant bag BUT it was such a cute room with a great view out my window and I would highly recommend it! The room is clean and updated with a cute coffee & tea tray to wake up with. Breakfast is super tasty, too - I had the Full English and really enjoyed it, plus they easily accommodated my gluten allergy. I’d recommend this to my closest family and friends, and that’s really saying something! Thank you so much for the lovely care you show to your patrons, I won’t forget it.
Stayed 2 nights in Jun 2023

8/10 Good

Hugh

Stayed 2 nights in Jun 2023

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely quiet location. Room was compact, as per the description. Clean, but a little tired in areas. Breakfast was lovely, best bacon had for ages. Just be aware of tree sap if you are parking outside.
Stayed 3 nights in Jun 2023

10/10 Excellent

John

Stayed 3 nights in May 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B
Delightful Bed and Breakfast located close to the city center and the Minster. The staff are super friendly. The breakfast was perfectly delicious. The room was very comfortable. Definitely recommend!
Stayed 2 nights in Apr 2023

10/10 Excellent

Iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5 minute walk from station and 5 minute walk along the side of the Ouse into city centre. Staff genuinely caring and attentive. Breakfast great and freshly cooked
Stayed 3 nights in Apr 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The accommodation was clean and tidy, the decor was good and the staff were fantastic and friendly. The breakfast was a very high quality and the staff were very accommodating. We would recommend this guest house and would stay again.
Stayed 2 nights in Apr 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy
Very friendly and accommodating. The room was very clean and comfy. The staff very helpful. Breakfast was plentiful.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Martin

Liked: Staff & service
You get what you pay for! Location is good once you find it - I was walking from railway station.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jaymee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel located in a quiet location just off the river bank within an easy 10 minute walk along the river to the city centre. I cannot say enough how friendly the staff and owners are! Definitely a great place to stay:)
Stayed 1 night in Feb 2023

10/10 Excellent

Miss

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff - comfortable room - great location
Excellent location very close to the river. Ideal for river cruise. Short walk into the centre. Wonderful staff and excellent breakfast. Room was clean with plenty of tea, coffee, biscuits. Only downside was that the hot water in the shower just trickled out. But this may just have been our room. It’s minor compared to the great positives. A lovely place!
Stayed 1 night in Feb 2023

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Jose Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice option in York
Good place with great service
Stayed 2 nights in Jan 2023

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast clean room .Only downfall the room was cold as no heating on only a couple of hours in a morning not good in January. You also have to pay for parking.
Stayed 2 nights in Jan 2023

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly couldn’t do enough to help. Room basic but clean and had everything you needed. Excellent breakfast. We would stay again
Stayed 1 night in Dec 2022

10/10 Excellent

Sidney

Stayed 2 nights in Dec 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassle free York
Comfortable with an excellent breakfast, near city centre after a short walk along the river.
Stayed 2 nights in Nov 2022

10/10 Excellent

clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022