This is my second stay at the same hotel, a first for my wife and the moment she stepped into the lobby, she immediately felt the warmness and coziness of the hotel atmosphere.
Warm smile and friendly staff greeted us. Again check-in was a breeze and we were assigned the same room where I stayed the last time.
Some staff immediately recognised me and began greeting with my name. The female Guest Relations Officer began a conversation with my wife and both of them became friends.
There were improvements being made, chair in the room were fitted with sliders, restaurant menu has changed allowing guests to try out new cuisine and a convenient coffee cafe for those who need the extra caffeine shot of the day.
Both of us love the hotel and its atmosphere and not forgetting the memorable souvenir we received. Next trip is being planned and this will be the choice of hotel for our stay!