Standard Single Room | Balcony
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Reviews of Imperial Palace Hotel

4 out of 5
Imperial Palace Hotel
23 Koryun str., Yerevan

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 0 out of 7 reviews" "
Rating 2 - Terrible. 1 out of 7 reviews" "

7.6/10

Cleanliness

9.0/10

Staff & service

5.0/10

Amenities

7.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Shahik

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location is perfect Bedding is all ripped up Cafeteria furniture is very dirty and old Cockroaches in the bathroom
Stayed 15 nights in Aug 2022

6/10 Okay

Sahar

Liked: Amenities
Location is good But the building is old & not pleasing :) the rugs r not v clean
Stayed 1 night in Aug 2022
Response from Arpineh Khatayan on 13 Aug 2022
Dear Mr Sahar, Thank you for choosing our hotel and your feedback.

8/10 Good

Saif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and close to the kentron of Yerevan, loves my stay
Stayed 4 nights in Oct 2018
Response from IPH on 6 Nov 2018
Thank you very much for your feedback !

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Location is great
Great location, friendly morning staff, but at night hardly he spoke any English. Hard beds and uncomfortable to sleep, cooking smell in the room at all times coming from the bathroom.
Response from Sales and marketing agent on 18 Apr 2017
Dear Guest Thank You for Your review. Please, be sure that during Your next visit to Imperial Palace Hotel, everything will be perferct. We are terribly sorry for hppened inconvenience. Imperial Palace Hotel is impatiently waiting for Your next arrival !

10/10 Excellent

Rubina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
A very nice hotel with pleasing interior, professional receptionists takint care of you (especially Mushegh, Tamara, Merujan and manager Arpine). The staff was helpful, caring and supportive. The hotel was very clean which was much appreciated. Narine was doing an amazing job with spotless cleaning. I warmly recommend this hotel to anyone wishing for a pleasant stay in Yerevan. I believe that the breakfast can be better. Many thanks.
Stayed 19 nights in Jun 2022
Response from Arpineh Khatayan on 13 Aug 2022
Dear Ms Rubina, Thank you for staying at our hotel and your pleasant feedback. We are looking forward to your next arrival.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and good quality hotel, and good location. Attentive staff. Quick check-in and check-out.
Stayed 8 nights in Jan 2019
Response from Marketing Agent on 31 Jan 2019
Dear Guest, Thank You for taking time for feedback. We'll be glad to welcome You at Imperial Palace again.