This hotel is amazing in every way. It is conveniently located next to city center attractions (The Republic Square and the dancing fountain!), all your shopping needs, and great restaurants and cafes. The hotel far exceeds what you would find in a Holiday Inn in the US, a very pleasant surprise! Incredibly generous, copious, and delicious breakfast; great food and drinks available throughout the day. The pool area is fantastic as well, and very popular with guests.
The outstanding feature of this hotel by far is its incredible staff. This was my first time in Armenia and the staff were some of the first Armenians I have ever met, and I can sincerely say that I have fallen in love with this country and its people largely due to the kindness, respect, and humanity with which the staff interacts with guests. Our stay turned out to be extensive due to unforeseen, difficult circumstances, and I am deeply grateful to everyone who works there for their above-and-beyond helpfulness, friendliness, kindness -- all the while remaining highly professional. Thank you, Holiday Inn Yerevan, for making a difficult time a bit easier on us and for serving as such brilliant ambassadors of your country and culture!