Room, 2 Queen Beds, Kitchenette | Free WiFi, bed sheets
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Reviews of Yakima Valley Inn

2.5 out of 5
Yakima Valley Inn
818 N 1st Street, I - 82 Exit 31, Yakima, WA

Reviews

4.0
Rating 10 - Excellent. 14 out of 291 reviews" "
Rating 8 - Good. 28 out of 291 reviews" "
Rating 6 - Okay. 42 out of 291 reviews" "
Rating 4 - Poor. 57 out of 291 reviews" "
Rating 2 - Terrible. 150 out of 291 reviews" "

4.4/10

Cleanliness

5.2/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It looks like shelter for homeless and drug addicted
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children, Travelled with partner
Disliked: Amenities, property conditions & facilities
I have never felt so unsafe in a hotel in my life to where the point where I had no sleep and was actually worried about my partner and I well-being. In the beginning we told our hotel room was behind the building and when we got lost and came back we were told that was a mistake. Second time our hotel rooms AC unit was broke and it was extremely hot. The third time we got a new room and we thought everything would be ok but then our key didn’t work. We had people watching us go into our hotel and at 3am someone even knocked on our door and stood there for 15mins. I wouldn’t recommend staying here.
Stayed 1 night in Jul 2021

2/10 Terrible

Pedro, Yelm

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like anything, it was a terrible room with hardly any front courtain, no hot water at first, nothing to hang our clothes, bed covers were stained, including a bed that seemed to have blood stains.
Stayed 1 night in Feb 2020

4/10 Poor

Sherah, Wenatchee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and noise wasn’t too bad (we brought a fan to block out train noises). The heat wasn’t on when we arrived and it took a long time to warm up. Sheets weren’t very clean, floors weren’t really swept, and the towels didn’t seem super clean either. Cheap, but I wouldn’t stay again.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Room was unclean. Room heater made a lot of noise.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service
Good enough
The staff was absolutely amazing and made me feel at home. The room, though it appeared in good condition, seemed a little bit dirty. The bathroom toilet was uncleaned and seemed to have remnants of the last guest, so to speak, still there. Bedroom curtain was a bit broken and some of the outlets in the room did not work. Overall though, a great stay for a great price and I would stay again if I needed to.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and helpful. There was four of us and the kids slept on the pullout couch, it would have been nice if extra blankets had been provided or at least offered. The heater in the room took a very long time to warm up but once it did it worked well.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

2/10 Terrible

Colleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t ever stay here
The room was terrible. We didn’t stay the second night. The bathroom was not cleaned. There were holes in our walls and the door. You could hear the neighbors tv. Alll night. Couldn’t sleep bc sirens and train noises all night and customer service was lacking. I have photos but the app keeps messing up so I cant load. But this place was nasty. Bugs too!!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

2/10 Terrible

Yaquimavaleyinn, Yakima wa

Business traveller
I paid previously the room. 200 deposit required not adviced at the web page.. They can't give the room.. Then i remain on the streets. Spending the night.. Too bad experience
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and kept saying we had more then 2 people staying in our room when we didnt they ended up kicking us out of the room because of it. There were also roaches in the room
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No soap or shampoo. No toliet paper when we got to room. Floor was dirty. Beds were nice. Had to wait for someone to come to counter. Not in a good part of town.
Stayed 3 nights in Nov 2019

2/10 Terrible

Shanell

Stayed 2 nights in Nov 2019

2/10 Terrible

Allay

Liked: Cleanliness
Disliked: Staff & service, amenities
The one man at the front desk was awful very rude No hot water in the rooms. No breakfast as they advertised Ice machine broken.
Stayed 4 nights in Nov 2019

2/10 Terrible

Itzel, Yakima

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I disliked everything!!!!!!! I do not recommend, I will definitely not be going back!!
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
basically it's what they say you get what you pay for I paid for king size beds I got queen size beds ran out of toilet paper and they had no toilet paper I had to go buy my own toilet paper and there were stains on the sheets and the blankets but like I said you get what you pay for and I probably will not stay there again I thought it was a good deal because it was inexpensive wrong tried to call them to let them know I was coming in late can get a hold of them their phones just rang and rang and rang to be honest I have no idea how they stay in business
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was migrant farm worker rentals. No one was there when we arrived to check us is
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucks
No one was in the front office to check us in. There were a lot of people wandering around the parking lot that did not seem to belong there... Migrant workers maybe. It was not safe. We did not stay. Forfeited all costs as a nonrefundable.
Stayed 3 nights in Oct 2019

6/10 Okay

Bill, Portland

I read the reviews after having already booked the room and was a little worried, I experienced no issues whatsoever. It’s a 50 dollar room so if your expecting a suite then that’s not realistic and that’s your own problem. The place was clean enough to sleep in for the night. If your on vacation with your family for a week then this probably isn’t your place but stop looking for a 50 dollar a night place expecting a 5 star hotel.
Stayed 1 night in Oct 2019

2/10 Terrible

Maddoglover, Bozeman

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
I am very disappointed in this property. I booked a hotel room here only to realize within minutes they werent pet friendly. I called right away. Expedia said they could cancel the reservation as long as the hotel approved. Expedia called the hotel and the guy working the desk didnt have authorization to cancel the room and to call back in the am at 7 and the manager could help us get it taken care of. The next day expedia contacted them for us and they declined to refund the room after we were told the manager could get it taken care of. I should of just went to the hotel and stayed with my pet anyway if they werent going to let us cancel. As a person who has worked in the hospitality industry the last 7 years I know very well the room could of been refunded right on the spot. Huge dissapointment in the treatment of guests.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in the rooms, plumbing didn't work, we had to change rooms three times
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
There was a cockroach I had to kill when I was in there
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property was dirty, the doors were unsafe, the sheets were dirty. Overall it was gross to be in. It feels as though the room was not cleaned before I got in, there was even leftover food in the fridge.
Stayed 1 night in Sep 2019

6/10 Okay

teresa

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Sep 2019

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not clean and not safe
This was the most uncomfortable situation my family and I have ever stayed in. From the time we pulled into the parking lot where there were drug addicts lined on a curb at the am pm next door starring at us and hearing them late night moving around outside of our door. When we got in the room the floors had dirt all over them and the bathroom looked like it hadn’t been cleaned in a long time. The cabinets didn’t have doors on them and looked like it was in the middle of a remodel. The tv had cable but we couldn’t get the volume to work on the tv. When we woke up in the morning and went outside there were bullet casings on the sidewalk in front of our door. The stay was topped off by the sink and toilet backing up into the bathtub which wouldn’t drain. If given the choice between a free night stay or a night in the car we would bring blankets to sleep in the car.
Stayed 2 nights in Sep 2019

8/10 Good

Douglas

Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

luciano

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
they charge Twice to my CC I do have to walk Four times to front desk to change room
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
Reserve two room they only show one didn’t even bother to fix the issue it was late and i had 3 kids tired with me i had to call Orbitz and luckily got relocated
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had cook Roches!!! The room was gross and you could not understand what they were saying at the frount desk!!!
Stayed 2 nights in Aug 2019

6/10 Okay

jannet

Travelled with family
Stayed 3 nights in Aug 2019
Response from shama on 4 Sept 2019
Thanks.

2/10 Terrible

Pedro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soiled
Room was filthy, beer cans all over. Never seen anything so disgusting. Was told that is all there is, I left and requested a refund
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
They rented my reserved room Didn't get my money back Drugies everywhere
Stayed 1 night in Aug 2019

2/10 Terrible

Jen, Aberdeen

Disliked: Staff & service, amenities, property conditions & facilities
The photo was exactly what the room looked like. They are all about the appearance, not at all about substance.
Stayed 1 night in Aug 2019

6/10 Okay

Robert

Liked: Cleanliness
A work in progress
The room wasn't quite finished being constructed. It did look like the photo, but there wasn't a closet, nor a coffee maker as I would have expected. The bathroom vanity front panel wasn't fully locked into place, and fell onto my foot (ouch!). The office was under construction and fortunately the construction noise ended about 9pm. More attention should be made to the quality of caulking and wall finishing, and the new laminate flooring squeaks in spots. The room was impressively spacious, and I like the multiplug with USB outlets, though it should be at the desk not the night stand.
Stayed 1 night in Aug 2019
Response from shama on 4 Sept 2019
Thanks.

6/10 Okay

Shane

Liked: Staff & service
Not recommended
People high on drugs walking up and down sidewalk, police cars. Management had to patrol parking lot. Not a nice part of town. Hotel is being renovated. Our room was half updated. Missing closet and toilet would not flush. Overall, not a great stay although I will say management was very accommodating and polite.
Stayed 1 night in Aug 2019

2/10 Terrible

Cheyenna

Disliked: Staff & service, room comfort
F*** this Hotel
To start things off arrived around 9:00pm went inside to get our key to our room while my fiancé was waking our two dogs got the key then searched for the room after walking around for a few minutes we asked another guy where it was but couldn’t understand a word he said, then the guy up front came out and told us we couldn’t take the dogs, so I asked “why can’t we, the website didn’t say no pets allowed”. Fallowed the guy back inside asking the guy if we could keep the dogs in the truck for the night and my fiancé and I will sleep in the room, said “I’m going to need $100.00 deposit” that’s where I lost my temper and told him “what for!!! There in our truck not the room!!” He doesn’t even answer that question he tells me “And in the morning when you leave I’m gonna need to inspect the room to make sure you didn’t smuggle them in” everything he said was making me angrier, I told him “both my dogs shed, I have hair all over me how are you gonna tell!!!!” And all he said was “I don’t know” so at that point I demand a refund of my money and he refuses and threatens to kick me out it wasn’t till the lady came in and smoothed things over gave us one of the rooms that hasn’t been refurbished yet and we could take our dogs in she is the one that gets a five star ratting but the other guy needs go learn some damn customer service so I will never waste my money on this dump every again!
Stayed 1 night in Aug 2019