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Reviews of Days Inn by Wyndham City Centre Xian

2 out of 5
Days Inn by Wyndham City Centre Xian
99 North Street, Xi'an, Shaanxi

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 106 reviews" "
Rating 8 - Good. 46 out of 106 reviews" "
Rating 6 - Okay. 37 out of 106 reviews" "
Rating 4 - Poor. 5 out of 106 reviews" "
Rating 2 - Terrible. 6 out of 106 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

P. L. Y., Astoria, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great location
We enjoyed staying in this hotel for 5 nights. Room was spacious, clean, and with cigarette odor. We had requested a non-smoking room. The hotel serves excellent breakfasts, 7-9 am, with Chinese and western foods. The hotel staffs at the front desk and in the dining room are quite friendly and helpful. Overall we had a very good experience staying in this Days Inn City Centre Xi'an.

6/10 Okay

Rebecca, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Worth it for the location
FANTASTIC location and super clean, but they need to work on their customer service...they have a few English-speaking staff, but when I called from my room, the staff hung up on me instead of transferring me to an English-speaking colleague. For more details, check out my review on my blog, Trekking with Becky. :D

8/10 Good

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Days Inn City Centre Xi'an
The hotel is a little bit run down but the staff is phenomenal. And wow to their breakfast - just outstanding. The main problem is that taxis do not want to take you there from the train station because it is pretty close - well close is relative when you have no idea where you are. Once I knew the way it is close.

6/10 Okay

Tracy

Liked: Cleanliness

8/10 Good

Teresa, Alabama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Started bumpy but ended good
We arrived very early in the morning, around 5:00 am. The front desk person spoke no English. We ended up with a not real nice room with 3 beds. Then instead of breakfast for two days, our passes were only for the second day. I called a Chinese friend to help me. In the end, we were provided breakfast for both nights of our stay, and moved to a room as requested with a king size bed and even much nicer.

10/10 Excellent

BO, Austin, TX, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel
It was a very nice hotel at a place with a lot of stores around. Just one block from a subway station. It has the name of "Days Inn", but it's way better than the Days Inn I'm familiar with back in the States. Room size was huge; bath room was clean; the lighting and other setups were like one of those 4 or 5 star hotels in the States. The included breakfast had a variety of good food. And the hotels.com price was only a fraction of the "walk-in" prices as listed at their check in desk.

10/10 Excellent

John, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
day's hotel
A good hotel central in side xian city walls. close to all the historical attractions. The rail station that is a drop off and pick up for the airport shuttle and the bus service to the terracotta army is a steady 15 min walk away you do have to pay approximately £20 refundable deposit on arrival

8/10 Good

James, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice inexpensive hotel close to places of interest
I stayed there for just over two weeks during Chinese Spring Festival. I feel that I received far more service and value than what I paid for.

8/10 Good

Donna, London On.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds
We had a tour guide who picked us up at Train Station and she is the one who made sure our rooms were on the same floor. The language barrier was therefore covered by that. The beds are very hard and low to the ground. This is not the expectation for most North Americans, the rooms have been updated and are very comfortable.

8/10 Good

Peter, D.C.

o.k.
Location is excellent but limitted English for staff.

4/10 Poor

CONSTANTINOS, Cyprus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel, but a motel
Hotel is very dirty, no laundry service since 4th floor where should be, is a place of massage....

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, mins from train station, muslim street. Triple beds room suited our needs perfectly, though kids complaint that beds were hard. Staff booked us in early without question, greatly appreciated. Aircon took a long time to cool place down. Breakfast had great spread, but didn't taste good. Overall, pretty satisfactory stay, and will stay again if going to Xian.

6/10 Okay

silvia, fl

Disliked: Cleanliness, room comfort
could be better...
definitely this lacking in maintenance and cleaning, rooms are big but very old and are not clean, the bathroom needs attention, the ceilings also, this in an area downtown in the middle of many restaurants, shops as well is that I liked the area which is very safe and quiet, workers speak very limited English, for tours travel agency that there are there fulfills what it promises but don't you pay everything without racing my first excursion was fast and I couldn't take the second half

2/10 Terrible

Scott, Beijing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go somewhere else
Location is the ONLY good aspect. Dirty. Poor breakfast. Rock hard beds. Poor service.

6/10 Okay

Joanne, Michigan

in center of town
Beds were incredibably hard but hear that may be the norm in China, really hard to sleep on. Hotel old needs new decorating but as gone all day on tours not bad. No fridge in room and only one tv station in english. Large room with three single beds for the three of us better than having to have a roll away in other hotels during our trip to Chinea. Breakfast buffett is included and one of the better meals had on our trip, mixture of chinease and western and hot. Across the street and on the left corner is a huge food court of local foods , found in the lower level of this building, really cheap and good also a bakery there, most do not speak english but try hard and show you the amount on the calulator, would recommend this for evening meals and snacks, we went both evenings. Once again there is a deposit added to your credit card and also a 500 yuan deposit to use the hotels safety deposit ?? As gone all day on tours served the purpose.

2/10 Terrible

Jonathan Monahan, Canada

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible stay, not as advertised. Don't risk it.
I travel very regularly, and this was the worst stay I have ever had. It's also the first time I've wrote a review. I stayed here for four nights and booked the deluxe room in order to have in room wifi and a mini fridge. The mini fridge did not work, despite trying everything. Our food ended up spoiling. The wifi did not work in the room either, so we had to use it in the lobby. We told the staff it wasn't working in the room and their response was always, "yes it is." Then they gave us the stink eye for using wifi in the common areas, and encouraged us to leave. The plug on the bathtub did not work, and was lodged shut, so I had to bail the tub into the sink after showers. With regard to the TV, only half of the buttons on the remote worked. The safe did not work, it was locked shut when we arrived. One day we told room service that we didn't want any cleaning, however they still disturbed us four more times despite the do not disturb being on the door. The room was very loud, both from the hallway, and due to the way the window was structured, in a way that it was always open, overlooking the main street. Don't use the massage facilities, I won't go into it here.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Good loc, not such good hotel
This hotel is in a great location with breakfast, but during our 3-day stay, bath tub leaked twice and the bathroom has a moldy smell. We do not expect too much out of daysInn, but leaky bathtub is a bummer.

6/10 Okay

Texas Tourist, Austin TX

Disliked: Staff & service
Near tourist attractions
Convenient to Muslim quarters and activities. Only real drawback is staff did not speak English which made difficult, but not impossible. Would have expected better English speaking desk clerks for hotel that caters to foreign tourist.

10/10 Excellent

Rudy, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, great location.
The location is superb, clean room, fast Internet and close to public transports and some major attractions in Xian: drum tower, bell tower and muslim quarter. Some staffs speak basic English. I don't know other hotels, after stayed 3 nights, personally I highly recommend this hotel considering the price, location and facilities if you are heading to Xian. The staffs are also very nice and very helpful, very professional. I definitely will stay again in this hotel.

6/10 Okay

alex, calgary

Liked: Staff & service
Two blocks away from bell tower!!
Good hotel, we travel with a 10 year old boy, room was clean and maintained that way during our stay. Staff was always helpful. Hotel is conveniently located and you can walk to the attractions of this "old" city.

8/10 Good

Rob, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK for the price
I stayed here for two nights. The hotel offers a free breakfast which was more Chinese style and did not start until after 8 AM. The internet was blocked even more than what China already blocks. The hotel gives you two small bottles of free water in the room each day. It was a good hotel for the price.

6/10 Okay

teridacktal, Saskatoon,sk

Liked: Staff & service
Good Price
Stayed 2 nights cant complain for the price close to the street food and bell tower.

8/10 Good

Sue, China

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Within walking distance of sights in town.
The beds were a little too hard; I guess this is typical for China.

6/10 Okay

Verified traveller

Liked: Staff & service
Great location within city center
The hotel was easy to find and conveniently located on a main street within the city. Staff was helpful and polite. They provide complimentary buffet-style breakfast and sauna (male guest only though). Overall a nice hotel for its price.

6/10 Okay

M Rain, USA

Liked: Property conditions & facilities
Central location
Hotel is situated in the center of the city is we coulfd walk to the North Gate, Bell Tower and Muslim st, Hotel staff could not find my reservation but did honor it when I showed them my copy. They tried to tell me breakfast was not included when it was. Wifi worked the first few hours then not until the next morning when the tech fixed it. We never were able to use the WiFi from our room the next night. Decent place for the price but be prepared to prove what you paid for.

6/10 Okay

On Business, Chicago

Liked: Staff & service
Disliked: Property conditions & facilities
Get what you pay for!
Wanted economical lodging so that is what we got. The staff was very courteous and helpful. Room had three twin beds and a couch which was nice for family. There was no obvious unclean items, but place needs to be updated as it is rough around the edges.

6/10 Okay

Verified traveller

Liked: Staff & service
Location, location, location!
Everything about the hotel property was "ok". Not great, not terrible however the location is excellent & the price was good. Staff was friendly enough.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY GOOD LOCATION
I HAD A PLEASANT STAY AT THE HOTEL, IT WAS COMFORTABLE AND AFFORDABLE. THEY WERE MOST HELPFUL SINCE I WAS IN A WHEEL CHAIR. THEY ARRANGE AIRPORT AND HOTEL TRANSFERS, THOUGH FEW SPOKE ENGLISH, I WAS ABLE TO GET THE INFORMATION I NEEDED. I WOULD NOT MINED TO STAY HERE AGAIN IN THE FUTURE.

8/10 Good

Peter, australia

Liked: Cleanliness, room comfort
Nice Hotel & Great Location
Nice comfortable hotel. In a great location near the Muslim quarter. Staff helpfull and spoke adequate English.

8/10 Good

Peter, Ajax, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Place to stay, staff awesome
Good place to stay, walking distance to many places. Room condition is good, but in need of renovation. Staff is great, very helpful, had a non-hotel related issue and all personnel were very helpful in trying to resolve. Breakfast was great but could start earlier (7 am instead of 7.30 am) for early travellers.

6/10 Okay

Isabel, New York City

Liked: Cleanliness, property conditions & facilities, room comfort
Pretty good
My husband and I stayed here for 3 nights. We had trouble finding the place - the location on Google Maps and the Hotels.com map were different, and neither correct. But we found it and got checked in to a large, clean room with an awesome shower (hot water and great pressure). It's located in the center of everything. You can walk to the Bell Tower in 10 min. There's also great late night street food right across the street.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

KK, India

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable Hotel
It was very comfortable and pretty close to Bell Tower. Breakfast was awesome (best we had in China). Front desk could be a bit more smiling. Had slight difficulty with english communication. But overall great place to stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Decent Budget Hotel
Stayed 4 nights and was satisfied overall. Location was in the heart of the city. The rooms were spacious and clean. 2 complimentary bottles of water in your room everyday. The breakfast buffet was pretty decent w/ lots of variety. The only minor complaint was the shower stall. It has no door, just a shower curtain which did not reach all the way down to the floor. So the bathroom floor ends up getting wet during the shower.

6/10 Okay

Jen, Singapore

Great location
Overall rating is good for three star hotel except WIFI only available in lobby. Breakfast spread not bad, can opt for stay to include this.

8/10 Good

D.Hutch, Canada

Liked: Staff & service, room comfort
Great value for your money!
Great location! Nice room! Excellent breakfast buffet! Friendly and really helpful employees. A little problem with English, but we are in a foreign country, aren't we! I would highly recommend the Days Inn to anyone who wants something other than a 5 star.

10/10 Excellent

D.Hutch, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great value for your money!!!

8/10 Good

D. Hutch, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
My wife and I stayed at the Days Inn for 4 days and had no real complaints. The room was great, the price was right and if anyone complains about the FREE Breakfast they don't know what they are talking about. Very helpful and friendly employees. English is a bit of a challenge but we're not in Canada eh? We would gladly recommend this establishment to anyone who isn't looking for 5 stars. Great value for your money!!!!

6/10 Okay

Terry, South Africa

Liked: Room comfort
Excellent location
We enjoyed our two night stay. Don't expect ultimate luxury but a very comfortable stay in a room of adequate size.

6/10 Okay

Byron, Newfoundland, Canada

Liked: Cleanliness, staff & service
Great location and great price
Hotel was good, the breakfast was great. The main reason we booked the hotel was its location to the Bell and Drum towers. As well, we booked a day trip to the Terra Cotta Warriors right in the front entrance and it went smooth as silk.

8/10 Good

max, nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Hotel staff where helpful, polite and spoke some English, they did go out of there way to understand what we needed.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel is located in walking distance of Drum Tower, Bell Tower, Muslim Area, bus stops, and subway. I had a quiet room away from the street side and the hotel was a good value.

8/10 Good

Verified traveller

Liked: Room comfort
Location! Locatin! Location!
The hotel is nothing to write home about, regular room, not fancy but not bad at all. It's right in the middle of Xi'an and you can walk almos anywhere you want to see, the staff speaks little english but makes a REAL effort to communicate and help out. I would both recommend this hotel to a friend and stay there again if I ever returned to Xi'an.

6/10 Okay

Judith

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
good price, great location.
Everything was good, but my room smelled like smoke. Also, customer service was great and they spoke english.

6/10 Okay

Y.P., HONG KONG

價錢合理
位置好，近地鐵站（北大街）和公巴站，交通方便，去各景點：鐘樓，回民街，碑林，大雁塔，小雁塔，火車站等……也很方便……

8/10 Good

Marco, Brazil

Liked: Cleanliness, staff & service, room comfort
Hotel agradável proximo a estação de metro.
Hotel bem agradavel com atendimento de qualidade. Boa localização proximo ao centro da cidade e perto da estação de metro. Café da manhã diferenciado com frutas, geleia, pão e ovos mexidos ou fritos na hora.

8/10 Good

Tai-Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間大,交通方便,CP值高的一家旅館,下次來西安會再來此旅館.

6/10 Okay

西安好きおじさん, 京都

Liked: Cleanliness
観光に便利
値段と立地条件の良さで西安に行くときは、このホテルにしています。 日本語は全く通じませんが、英語を通じます。