All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Khan was always so helpful and really friendly. Great customer service!!
Becky
Stayed 7 nights in Apr 2024
Response from Brand Experience Team on 15 May 2024
Hi Becky, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6
Nicely run property, friendly staff and owner. Clean and comfy.
David
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 May 2024
Hi David, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie#Team6
10/10 Excellent
Becky
24 Mar 2024
Becky
Stayed 1 night in Mar 2024
10/10 Excellent
Becky
22 Mar 2024
Becky
Stayed 2 nights in Mar 2024
10/10 Excellent
Brent, West Sunbury
Travelled with partner
27 Feb 2024
Liked: Cleanliness, staff & service, amenities
Hotels on the older side but don’t let that take away from it being nice. The room was still very clean and comfortable. Front desk lady was really nice
Brent
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
I waited in the lobby. No human ever showed up. I called the service number and no one ever picked up so we went to la Quinta inn instead.
Kate
Stayed 1 night in Nov 2023
Response from Nancy Y. on 29 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
6/10 Okay
Lionel
Travelled with family, Travelled with family and small children, Travelled with partner
18 Oct 2023
Liked: Staff & service
Bathroom is tiny and our one room wasn’t ready till 6ish pm
Lionel
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 31 Oct 2023
Hi LionelThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6
8/10 Good
Eileen
Travelled with family
24 Sept 2023
Liked: Staff & service
Disliked: Amenities
The hotel manager was super friendly. The hotel is older and showing decay. The beds however were super comfortable. I was charged twice, once from the hotel and once from Expedia which I had to start a claim on.
Eileen
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 2 Oct 2023
Hi Eileen, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6
2/10 Terrible
Cory
13 Aug 2022
Cory
Stayed 1 night in Aug 2022
Response from Arthur on 19 Aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Arthur
This hotel was awful. I didn’t want to stay but it was so late we had to. It was dirty. Was supposed to be a non smoking room but it smelled of smoke. There was blood on the walls. Ant traps everywhere. Dirty towels and sheets. This is a pay by the week hotel in a bad part of town. Do not book this hotel!
Shelley
Stayed 1 night in Jul 2022
Response from Ammy on 27 Jul 2022
Apologies for the problems you had faced, Shelley! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.
Hi, Shelly! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.
Bad service tube stopped, tv not working, no towel dirty place just the worse
Jose
Stayed 3 nights in Jul 2022
Response from jan on 11 Jul 2022
Hi, Jose! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!
Probably the most dirty & Filthy hotel we ever went to.. people stay away from this filthiest hotel.. it's nasty and dirty as hell and unsafe.
Hammad
Stayed 1 night in Jun 2022
Response from Jane on 10 Jul 2022
Sorry for the hassle you faced, Hammad! We have marked a note for the experience you had this time. Rest be assured, that we will strive to ensure a pleasant stay with us in the future. Regards, Jane!
2/10 Terrible
Carrie
19 Jun 2022
Carrie
Stayed 1 night in Jun 2022
Response from Christina on 26 Jun 2022
Apologies for the inconvenience caused, Carrie! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Christina!
2/10 Terrible
Michelle
19 Jun 2022
Michelle
Stayed 1 night in Jun 2022
Response from Christina on 26 Jun 2022
We are sorry for the inconvenience, Michelle! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Christina!
general bad vibe the whole place felt broken nothing worked and it was the worst motel experience to Date for myself and my Wife
eric
Stayed 3 nights in May 2022
Response from Simon on 23 Jun 2022
Hi, Eric! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon
The mouse poop in the night stand drawer. The holes in the wall for the toilet paper holder no towel rack holes in the shower and bathroom area. The roaches.... The very odd sounds from either the building or other guests.
Teal
Stayed 1 night in Apr 2022
Response from Joey on 3 May 2022
Sincere apologies! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey
Hi, Sergio! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.
They didnt answer the phone or the door to check in. I had to find another place for my family to stay.
GAWHARA
Stayed 1 night in Mar 2022
Response from Bryce on 14 Mar 2022
Hi, Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Bryce
2/10 Terrible
Amber
14 Feb 2022
Amber
Stayed 1 night in Feb 2022
Response from Ammy on 17 Feb 2022
Hi, Amber! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.
It was a terrible experience. I pull in and there are 3 sheriffs cars around the office. I was advised not to stay. Then OYO has yet to refund my money! Expect a flurry of media showing OYO as disreputable and shame o. You for representing them.
Donna
Stayed 1 night in Jan 2022
Response from Ammy on 9 Jan 2022
Hi, Donna! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia
It would have been fine if not for the renovations to the whole place leaving me eating for them to put a room back together regardless of my reservation. I’m addition the room itself was exceptionally gross debris in the heater allowed me not to turn it on a cigarette burns in the sheets showed they don’t care.
Verified traveller
Stayed 1 night in Dec 2021
Response from Cheshta on 14 Dec 2021
We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ivy
This place was one of the most disgusting places I’ve ever stayed at. Very unclean. The property is not clean. The room they’re showing the picture is not what I had gotten at all. I literally slept in my clothes and got up and left I did not even wanna try to take a shower in that nasty bathroom with the dirty looking towels. And what really sealed it was when I got up to leave and there was a cockroach by my bag. And then to hear from someone who stays there who had a nicer room but still not quality, how bad they had bedbugs at this location in the past. WAS NOT WORTH 72.00! 20,00 was dog fee. I was even worried about my dogs getting something on them. Just so disappointing and disgusting… and they didn’t even have enough key cards he was hoping the one I got since it was so scratched up with work which thank God I did. However I barely slept at all worrying about being in this location.
Jamie
Stayed 1 night in Nov 2021
Response from Jackson on 1 Dec 2021
Sincere Apologies, Jamie! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Jackson
Horrible experience. I paid and went to the room it was disgusting. Very dirty, crumbs between the sheets on the bed. Toilet wasn't even flushed? Then Dev at the counter was very rude and would not refund me? I need reimbursed for this. I did not stay there. I stayed at the Red Roof Inn down the road.
Verified traveller
Stayed 2 nights in Oct 2021
Response from Jake on 2 Nov 2021
Sorry for the hassle you faced, We have taken note of the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jake
The credit card machine was not working, and the lobby was empty so I had to wait about 20 minutes for the attendant to come in from the outside behind the building to find out I had to hunt another motel
Larry
Stayed 1 night in Oct 2021
Response from Ammy on 8 Oct 2021
We are sorry to know this, Larry! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Amelia.
6/10 Okay
Isaiah
22 Sept 2021
Isaiah
Stayed 1 night in Sep 2021
Response from Cheshta on 24 Sept 2021
Hi, Isaiah! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Ivy
Grateful for a place to stay after long, tough drive with out dog. Staff on site helpful. Unfortunately, I didn’t feel safe walking around property at night and early am woke to roach walking across sink. It appeared some people were living there and, and some may have been evicted, given the large pile of belongings behind building.
Anna
Stayed 2 nights in Jul 2021
Response from Jane on 13 Sept 2021
Sorry for the hassle you faced, Anna! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!
Hi, Ana! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Jane!
The stay here was a disaster, not only was it infested with bugs but the locals turned it into a apartment complex/hangout spot. To top it all off after my stay they charged my credit card twice claiming I did not show up. Never again
Jonathan
Stayed 1 night in Jul 2021
Response from Cheshta on 17 Sept 2021
Hi, Jonathan! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy
The Place was nasty old tower A lot of debris on the carpet overall was nasty the microwave was nasty dirty everything was derty never ever Stay in tha place
Pedro
Stayed 1 night in Sep 2021
Response from Arthur on 9 Sept 2021
Hi, Pedro. Sorry for the trouble faced. We have duly noted your feedback and will ensure better services in the future. Have a nice day ahead :) Regards, Arthur
This was absolutely the worst hotel I have ever stayed in. When we arrived check in was good. Entered the room and it was totally discussing. Room was not cleaned. Garbage over running the can, bathtub was full of hair and dirt. Sink filthy. TV didn't work. Went straight to the office, owner came in and had his cleaning girl clean the room. Carpet was not vacuumed. We decided to stay after the room was cleaned. We were tired from a long drive and this was our stopping point before we continued to our destination or we would have left and went somewhere else. We didn't shower even after it was cleaned cause we just couldn't bring ourselves to shower in the filthy tubwe saw prior to the cleaning. Oh and no toilet paper and a very dirty toilet even after it was cleaned. I used seat covers when I used it. Hotel needs condemned. Never again would I even consider that place. I would rather sleep in a dog pen .
Garrett
Stayed 1 night in Sep 2021
Response from Cheshta on 8 Sept 2021
Hi, Garrett! We never expect any of our guests to face this kind of problem. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Ivy
This property is in deplorable condion. Died bugs in the room and the towels and linens were stained and dirty. I would not recomend this place to a homeless person.
Verified traveller
Stayed 1 night in Aug 2021
Response from Tim on 21 Aug 2021
Hi, we are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim
Hi, Dessie! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep your standards in the future. Regards, Amelia.
Hi, Faustino! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Ivy
First off, the pictures of the hotel on Expedia are very deceiving. I can tell you Expedia does not go to these hotels and make sure these are good hotels. Walked in the room and there were roaches crawling around on the bed. Roaches on the air conditioning unit as well. The pillows and sheets were stained. When I walked towards the bathroom, there was a huge blood stain on the carpet. On the bathroom counter, there were bugs under the towels. The towels had green and brown stains all over them. Needless to say, we immediately left and had to find a different hotel. Ended up spending another $200 at a best western because nothing else was available. I will never again use Expedia when booking a hotel.
Verified traveller
Stayed 1 night in Jul 2021
Response from Cheshta on 23 Jul 2021
We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Janet
I wouldn’t recommend this place. There were bugs, specifically roaches in the room. Sheets were dirty and there were holes in the blankets due to cigarettes.
Tania
Stayed 1 night in Jul 2021
Response from Jane on 14 Jul 2021
Sorry for the hassle you faced, Tania! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jane!
The toilet didn't flush, the one chair in the room had a leather finish that was flaking, some of the towels were discolored to the point they should have been thrown away. The walls are super thin. The housekeeping crew was there the day before checkout to inform me I had stayed past checkout I sisting I had to leave because the guy behind the desk which I am guessing is the manager can't work a calendar. Do not stay here. The showers are built for midgets. There was a flash deal that lured me here, the rooms were discounted to 45 a night down from 60, charging either value is a ripoff for what you get. Pay the little extra.
Robert
Stayed 4 nights in Jun 2021
Response from Leo on 25 Jun 2021
Hi, Robert! We never want any of our guests to face this kind of problem. Since we understand the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Alex
2/10 Terrible
Verified traveller
23 Jun 2021
Verified traveller
Stayed 1 night in Jun 2021
Response from Walter on 4 Jul 2021
Hi, thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Walter
Hi, Tammy! Thank you for spending your valuable time to rate us. As per the feedback, we can see that you are not completely satisfied with our services and we will surely put in our continuous efforts to improve our services. Regards, Jim
This place was full of meth heads and druggies. Outside was filthy, manager/owner looked to be on drugs. My first room smelled like mold and mildew the floor was filthy as well as the bathroom. The ac unit waa broke i asked them to fix it while i waa at work cone back in the morning still broke. I wait 2 hours before they tell me they cant fix it. They gave me another room with worming ac. Still smelled like mold and mildew. I checked the floor and roaches were all over the carpet dead and stuck to it. This place is a ROACH and should be condemned.
Verified traveller
Stayed 2 nights in Jun 2021
Response from Mike on 19 Jun 2021
Sincere Apologies! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Mike
We ended up needing to stop halfway on our trip to the beach. I figured for one night how bad could a hotel be? Well I wish I would have spent the extra money and stayed somewhere better. It was gross. The room next door at the ceiling falling in. Our room looked like it hadn’t been clean in weeks if not longer. The curtain was taped to the wall. The light in the bathroom was disgusting and missing a lightbulb. When we checked in the front desk man was asleep. There was underwear left on top of the dryer. Just spend a bit money and stay somewhere else.
Verified traveller
Stayed 1 night in Jun 2021
Response from Leo on 18 Jun 2021
Apologies for the problems you had faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Alex
Hi, Jessica! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Bella!
2/10 Terrible
Alvin
12 Jun 2021
Alvin
Stayed 1 night in Jun 2021
Response from Leo on 13 Jun 2021
Hi, Alvin! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex
This place was absolutely disgusting, I had to get the manager just to open our room door . There was cockroaches all over, the t v didn’t work. I wouldn’t even stay. It’s nothing like what the pictures on your site shows. What a waste of money or respect for people. I would have asked for money back, but there was a sign no refunds. There was no coffee or coffee cups in the room. It doesn’t even look like they clean the room. Pure Disgusting. This has got to be the lowest of lows for a hotel. I can’t understand how Hotels.com would even offer a hotel like that.