Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi
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Reviews of Americas Best Value Inn Wytheville

2 out of 5
Americas Best Value Inn Wytheville
705 Chapman Road, Wytheville, VA

Reviews

7.2

Good

Rating 10 - Excellent. 100 out of 480 reviews" "
Rating 8 - Good. 194 out of 480 reviews" "
Rating 6 - Okay. 105 out of 480 reviews" "
Rating 4 - Poor. 49 out of 480 reviews" "
Rating 2 - Terrible. 32 out of 480 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Tom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Four wonderful Huskies on property. Super dogs
Stayed 1 night in Feb 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Property conditions & facilities, room comfort
Clean room, hot shower
Friendly staff, clean room, and very hot shower! What more could you ask for?
Stayed 1 night in Dec 2023

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Dog friendly but .....
The fact that this hotel is 100% dog friendly and very affordable makes it top notch in my book. The room was decent enough, my only complaint is that I specifically reserve hotels that are 100% NON-SMOKING. They say no smoking in the rooms but don't enforce no smoking right outside. So unfortunately there were 2 men smoking upstairs over the railing and dropping ashes on my car (ended up having to move my car across the parking lot it was so bad) and within 30 minutes there was someone else smoking right next to my door, leaning against the building which blew all the smoke into my room causing an asthma attack. Ugh. Had to turn off the air, and use an inhaler. The turning off the air caused me to hear all the conversations outside at all hours due to no insulation around the doorframe. So pros and cons. I was grateful for the dog friendliness and price but probably won't stay again due to the health concerns.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2023

6/10 Okay

Greg

Stayed 1 night in Oct 2023

8/10 Good

Ronald

Travelled with partner
Dated but sufficient.
Stayed 1 night in Sep 2023

2/10 Terrible

Douglas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

SHAWN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No one was home!!!
The office was locked and closed. There was a door bell to ring for attendant. I rang several times over a 10 minute period. There was no answer. There were at least 3 big dogs in the office. After about 10 minutes we got back on the road and decided to drive through the night.
Stayed 1 night in Jul 2023
Response from Guest Relations on 2 Aug 2023
Dear Shawn,It's unfortunate to hear about any lack of service during your visit, and we understand your frustration. Your comments will be discussed internally so that we can make improvements for the future. Thank you, and we hope you will give us another chance soon.

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and resonable
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Stayed 1 night in Jun 2023

2/10 Terrible

Rhonda

Stayed 1 night in Jun 2023

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the rough
From the outside, this place looks a little rundown. The office and rooms seem a little dated BUT I have no complaints. The rooms are clean, the beds are very comfortable and the water pressure is good. Hot water, clean rooms, comfortable stay overall. Dogs stay free.
Stayed 1 night in May 2023

4/10 Poor

ken

Disliked: Amenities, property conditions & facilities
Heard when other rooms where using showers in middle of night. We were only staying one night as we were on the road heading south so not a good sleep which we obviously needed.
Stayed 1 night in Apr 2023
Response from Bill on 26 Apr 2023
Dear Ken, Thank you for taking time to give the review, I will look into this shower noise issue and fix it by modifying the walls so there wont be any noise in the future.

6/10 Okay

Penny

Travelled with family, Travelled with pets
Liked: Staff & service, amenities
The room was adequate, but very noisy. There are a lot of people living there in this motel.
Stayed 1 night in Apr 2023

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The check-in was atrocious. When we arrived, the door for the office was locked with nobody around. I rang the door bell & buzzer and waited approx. 5 minutes for someone to respond and open the door to get checked in. The rooms were semi-clean but the room had an awful smell.
Stayed 1 night in Apr 2023
Response from Bill on 12 Apr 2023
Dear Customer, Thank you for taking the time to give us the review, we apologize to not meet you expectations, we will definitely work on the issues you mentioned and make sure it doesn't happen again.Sincerely,Bill

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Yancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

keith

Stayed 1 night in Jan 2023

8/10 Good

Christina

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff very friendly and helpful.

10/10 Excellent

Sheila

Stayed 1 night in Oct 2022

4/10 Poor

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't waste your money!
Stayed 1 night in Sep 2022

10/10 Excellent

Joseph, Tewksbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adequate
Stayed 1 night in Sep 2022

6/10 Okay

jessie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
not the best place to stay. trash and cigarette butts outside of the rooms. You get what you pay for. Would not stay here again
Stayed 1 night in Jul 2022

2/10 Terrible

Michael

Disliked: Property conditions & facilities, room comfort
Ouch! Bed frame scratched me
Ouch! There was piece of the bed frame sticking out 6 inches from under mattress right where you put your legs down to get out of bed. As I got up it scratched my leg badly. Argh. I couldn’t see it because the sheet was over it.
Stayed 1 night in May 2022
Response from Guest Relations on 14 Jun 2022
Dear Michael, The issue that you raise is important to us. Please consider giving us a call so that we can identify the room you were in and speak with you regarding this concern. Our lines are open, and we hope that we will have the opportunity to talk with you soon.

4/10 Poor

Gary

Disliked: Amenities
Stayed 1 night in Apr 2022

2/10 Terrible

Valerie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from bill on 5 Apr 2022
Dear Valeire, Unfortunately expedia overbooked the room and we didn't have any available at the time, otherwise I had no problem renting the room, more money for the hotel. I hope you understand. Sincerely, bill

8/10 Good

Bonita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful people. Smelled a little musty but overall great experience.
Stayed 1 night in Mar 2022

8/10 Good

Francis

Stayed 1 night in Mar 2022

6/10 Okay

Laura

Stayed 1 night in Mar 2022

8/10 Good

ANN, North Olmsted

Travelled with partner
Liked: Staff & service
OK for quick overnight. Top sheet had cigarette burn holes. Clean holes, but still unacceptable.
Stayed 1 night in Feb 2022

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Jan 2022

2/10 Terrible

David

Travelled with family
Disliked: Amenities
Wont stay there again.
Stayed 1 night in Dec 2021
Response from Bill on 5 Jan 2022
Dear David, thank you for taking time to respond, Id love to hear more in detail about what went wrong during your stay so I can talk to my staff and work on improvement. Sincerely, Bill

4/10 Poor

Timothy Russell

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved at $99 but was charged $109 for the room. The sink was dirty with hair in the bowl, the tub had a slow drain so you stood in water, the toilet seat fell off the toilet, the hot water was warm at best, the room smelled musty and most fixtures looked old or repurposed.
Stayed 1 night in Sep 2021
Response from Bill on 19 Sept 2021
Dear Timothy Russell, Thank you for taking time to give us the review, I checked the reservation we charged the same amount we received the reservation from expedia, I have already discussed with my staff about the things you mentioned in the review and I will personally make sure that this doesn't happen to any other guest in the future. Sincerely, Bill

6/10 Okay

craig

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Shower head had three streams
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Room comfort
Decent
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 1 night in Aug 2021

4/10 Poor

Susan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2021

2/10 Terrible

Sherry

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible place
Stayed 1 night in Jun 2021
Response from Bill on 14 Jul 2021
Dear Customer, Thank you for the review and we apologize we didn't' meet your expectations, if you had mentioned little bit details about what was the issue i would have been able to address it in a better way. without details I'm afraid there is nothing much i can do here. Sincerely, Bill

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, clean rooms, well lit and secure
Stayed 1 night in Jul 2021

8/10 Good

Rich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Na
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I told the front desk my room smelled like cigarette and he said it didn't. The sink was clogged, my husband unclogged it Gross, the restroom smelled like urine and if this allows me to post pictures i will. Place smells like cat pee all outside. Please do not advertise this place! I cleanes the switches and the table tops. Slept terrible because id the cigarette smell and we wven had car fresheners that we hung up
Stayed 1 night in Jun 2021
Response from Bill on 22 Jun 2021
Dear Customer, You didn't say anything about the room, its impossible the way you describe the room, and I am surprised you didn't say anything or ask for another room. Please let me know when did you stay our hotel and what was your room number. Thank you

4/10 Poor

Jeffery

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and affordable Inn. It’s recommendable 😊
Stayed 2 nights in May 2021

6/10 Okay

Santhosh

Disliked: Property conditions & facilities
Stayed 21 nights in Apr 2021

6/10 Okay

Richard

For the price
ok if you don't expect much. Place reeked of someone smoking and it coming into the room. Not for me
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually didn’t get to stay there and had to find another hotel in the area because of after 15 minutes of ringing the bell and calling the hotel...no one would answer the door to check us in. It was 11:30 pm. We could see 2 dogs in the lobby and a TV was on but, no human! It may have been a value but, we will never stay there!
Stayed 1 night in May 2021
Response from Bill on 5 May 2021
Thank you for the response, I checked with the night clerk and found out he was helping another guest on the other side of the hotel and took him some time to get back to the lobby. We apologize for the inconvenience.