Hi Kevin,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Craig,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Jennifer,We appreciate your feedback and regret that your experience fell short of your expectations. Our rates vary seasonally, as is common in the hospitality industry, and we strive to offer competitive pricing for our guests. While we understand your concerns about cleanliness, rest assured that maintaining a high standard of hygiene is paramount to us. We will address the issues you raised with our housekeeping team to ensure a more satisfactory stay for future guests.

Hi Victoria,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Samantha,We sincerely apologize for the inconvenience you experienced upon your arrival. It's crucial for us to ensure a smooth check-in process for all our guests, especially for those arriving late. We strive to maintain 24-hour front desk availability and regret that this wasn't the case during your visit. Your feedback is invaluable, and we'll address this issue promptly to prevent similar occurrences in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless stay.

Hi Kathleen! Thank you for your excellent review and the 5-star rating! We're thrilled to hear that you found great value in your stay with us, from the easy check-in and check-out process to the comfortable rooms and additional perks like the pool, hot tub, and continental breakfast. It's also great to know you enjoyed the discounted tickets to Kalahari, adding even more value to your visit.We appreciate your recommendation and look forward to hosting you again soon for another enjoyable stay. Thank you for choosing us for your accommodations!

Dear Joao, We're genuinely sorry to hear that you didn't enjoy our breakfast during your stay. Breakfast is such an important part of the hotel experience, and it's disheartening to learn that it fell short of expectations. Your feedback is incredibly valuable to us, and we'll be sure to address the issues you've raised with our team to ensure improvements are made. We strive to provide a delicious and satisfying breakfast for all our guests, and we apologize for not meeting that standard during your visit. Thank you for bringing this to our attention, and we hope to have the opportunity to exceed your expectations in the future.

Hi Brion,We're grateful for your kind words and pleased to hear that our staff left a positive impression on you during your stay. Our team works tirelessly to ensure every guest feels welcomed and valued. Regarding the age of the property, we appreciate your understanding, and rest assured, we continually strive to maintain its charm and comfort for all our guests. We hope to welcome you back for another pleasant stay in the future.

Hi Joao! Thank you for rating us 4 out of 5! We're glad to hear that your stay was largely enjoyable and met most of your expectations. We appreciate your feedback as it helps us identify areas where we can improve to ensure an even better experience for all our guests. If there are specific aspects you feel could be enhanced, please do let us know. We hope to welcome you back soon and aim for that perfect score next time!

Hi Amanda,We're thrilled to hear that you and your friends had a fantastic stay with us over the weekend! Our team takes great pride in providing exceptional service, and it's delightful to hear that our front desk staff made such a positive impression on you with their attentive assistance. It's wonderful that you enjoyed your experience and found our hotel worthy of recommendation. Additionally, we're pleased you got discounted tickets to Kalahari, adding even more value to your stay. We look forward to welcoming you back for another enjoyable visit in the future!

Hi Laura,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Thomas,We're delighted to hear that you appreciated the recent renovations at our hotel and found our offerings to be of great value. Our team works tirelessly to ensure our guests have a comfortable and enjoyable stay, and it's wonderful to know that our efforts are being noticed. We continuously strive to provide the best possible experience for our guests, and your feedback serves as valuable encouragement for us to keep up the good work. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable stay.

Hi Ryan,We sincerely apologize for the inconveniences you experienced during your stay with us. Our housekeeping team is dedicated to maintaining the highest standards of cleanliness, and we take reports of dirty sheets and inadequate cleaning very seriously. Regarding the hot tub, we prioritize the safety and comfort of our guests, and any issues with the facilities are promptly addressed. As for the additional charge, we strive for transparency in our pricing policies and will certainly review your concerns with our staff to ensure consistency and clarity in our procedures.

Hi Pursia,Thank you for sharing the rating about your experience here with us. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.

Hi Mattieanna,We apologize for any inconvenience caused by the noise disturbance from the neighboring room. Rest assured, we take such matters seriously and continuously strive to maintain a peaceful environment for all our guests. Our team is committed to addressing noise disturbances promptly to ensure a comfortable stay for everyone. Your feedback is invaluable, and we appreciate your understanding as we work to uphold our high standards of guest satisfaction.

Hi Victoria,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Ariana,We're delighted to hear that you found our hotel's prices to be reasonable and our location convenient. Providing excellent value for our guests is a top priority for us, and we're pleased that you recognized this aspect of our service. Our team works diligently to maintain competitive pricing without compromising on quality, ensuring that you receive the best experience possible during your stay. We appreciate your feedback and hope to welcome you back for another enjoyable visit in the future.

Hi Lori,We're thrilled to hear that you found our accommodations satisfactory during your stay. Maintaining cleanliness and comfort are top priorities for us, and we're glad to see that reflected in your experience. Our team works diligently to ensure each guest's stay is enjoyable, and we appreciate your acknowledgment of our efforts. Should your travels bring you back to the area, we'd be delighted to welcome you again.

Hi Margaret! Thank you for your positive feedback! We're thrilled to hear that you found our hotel easy to get to and that you experienced fast and friendly service during your stay. Ensuring a seamless and pleasant experience for our guests is important to us, and we're delighted that we could meet your expectations in this regard. We appreciate your kind words and the perfect rating! We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out to our team. We're here to ensure that your next stay with us is just as excellent.

Hi Jordan,We sincerely apologize for the inconveniences you experienced during your stay. Our team prioritizes the comfort and satisfaction of our guests, and we regret that we fell short of meeting your expectations. We are actively addressing the maintenance issues you encountered to ensure they are promptly resolved. Rest assured, we are also revisiting our policies and procedures to prevent similar disturbances in the future. Your feedback is invaluable to us, and we appreciate the opportunity to improve.

Hi Cynthia,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Sherri,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.

Hi Barbara,We appreciate your feedback regarding your recent stay at our hotel. While we strive to provide amenities that cater to our guests' needs, we regret any inconvenience caused by the absence of a mirror and radio/alarm clock in your bedroom. Please know that we continuously evaluate and update our offerings based on guest feedback and industry standards. We hope you were able to enjoy the other aspects of your stay and look forward to welcoming you back in the future.

Hi Joseph,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Rest assured, we take maintenance concerns seriously and are actively addressing them to ensure our guests enjoy a comfortable stay. Please know that we are continuously working to improve our facilities and your comments will be shared with our team for further consideration. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

Hi Jerred,We appreciate your feedback and apologize for any inconvenience caused during your stay. The convenience fee covers various amenities, including pool access, which are outlined in our terms and conditions. And while we strive to ensure accurate information in our bookings, we regret any confusion this may have caused. Regarding breakfast, we apologize for the delay in starting service and will address this matter with our team to ensure timeliness in the future. Your comments are valuable to us as we continuously work to enhance the guest experience.

Hi Kaitlin,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

Hi Damian,We appreciate your feedback and apologize for any inconvenience caused by the unmonitored doors. Rest assured, we take security seriously and will address this concern promptly to enhance the safety of our guests. Regarding the service charge, we strive for transparency and will review our booking process to ensure all relevant fees are clearly communicated. While we maintain a high standard of cleanliness, we acknowledge your observations about the aging fixtures and carpeting and will continue our efforts to maintain and update our property where possible.

Dear Guest, I'm truly sorry to hear about your disappointing experience during your stay at the hotel. Understandably, cleanliness and modern amenities are crucial for a comfortable stay, and I'm glad to hear the room met your expectations in that regard. However, the issues you faced with the breakfast are concerning. Finding expired yogurt and stale bagels is not only unpleasant but also reflects poorly on the hotel's standards. Additionally, unexpected charges can be frustrating, especially when not communicated upfront. Your feedback highlights areas where the hotel can improve to ensure all guests have a more enjoyable and hassle-free experience.

Hi Mark,We're sorry to hear about your experience at our hotel. While we strive to maintain high standards of cleanliness and comfort, we understand that your recent stay fell short of expectations. We appreciate your feedback regarding the condition of the room, and we'll address these issues with our housekeeping team to ensure improvements are made. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

Hi Janet,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

Hi Darin,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Hello,We appreciate your feedback and are delighted to hear that you enjoyed the functioning pool and hot tub amenities. Regarding the breakfast spread, we understand the importance of having a diverse selection, and we apologize if it did not meet your expectations. We constantly strive to enhance our offerings, and your insights will certainly be taken into consideration for future improvements. Thank you for choosing our hotel, and we hope to welcome you back for an even more enjoyable stay in the future.

Hi Steven,We appreciate you taking the time to share your feedback with us. We're thrilled to hear that you enjoyed our recently updated rooms and found them spacious. It's great to know that our pricing met your expectations. While we're sorry to hear that the breakfast and staff interactions fell short of perfection, we'll certainly take your comments into consideration as we continuously strive to improve our services. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.

Hi Carlos,We're thrilled to hear that you enjoyed your stay at our hotel and appreciate your positive feedback on our pool and whirlpool. It's fantastic to know that our breakfast exceeded your expectations, offering great value for the price. We strive to provide a clean and enjoyable environment for our guests, and your kind words reinforce our commitment to maintaining high standards. We look forward to welcoming you back for another wonderful experience in the future.

Hi Robert,We appreciate your positive feedback regarding the cleanliness and pleasant ambiance of our hotel room, as well as the friendliness of our staff. It is always our goal to provide a comfortable and enjoyable stay for our guests. Your comments motivate us to maintain the high standards we strive for. We look forward to welcoming you back for another enjoyable experience in the future.

Hi Shannon,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team strives to provide excellent customer service, and we regret that you encountered difficulties due to a language barrier. We understand the importance of effective communication and will address this issue with our staff to enhance the overall guest experience. We're delighted to hear that you enjoyed our pool and hot tub facilities, and we hope to have the opportunity to welcome you back for an improved stay in the future.

Hi David,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Hi James,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Dear Shaun,We sincerely apologize for the inconvenience you experienced in locating our staff during your stay. Our team strives to provide excellent service, and we regret that we fell short in this aspect. We understand the importance of accessible and readily available assistance, and we will address this issue promptly to ensure a smoother experience for our guests in the future. Your insights are invaluable to us, and we appreciate your patience and understanding. We hope to have the opportunity to welcome you back and demonstrate our commitment to delivering a seamless and enjoyable stay.

Hi Melanie,We appreciate your feedback and are delighted to hear that you found our hotel to be great. However, we sincerely apologize for any inconvenience you experienced with our pool and hot tub. We take cleanliness and maintenance seriously, and we will certainly investigate and address the issues you mentioned to ensure a more enjoyable experience for our future guests. Your comments are valuable to us as we continuously strive to enhance our facilities and services.

Hi Ellie,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Hi Kristin! Thank you for taking the time to share your feedback, and we appreciate your 8 out of 10 rating. We're pleased to hear that your experience was positive overall. Your feedback is invaluable to us as we strive to continuously improve our services. If there are specific areas where you feel we can enhance your experience further or if there are any aspects that stood out to you, please feel free to share more details. We value your input and hope to have the opportunity to welcome you back for another enjoyable stay in the future.

Hi Santos,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

Hi Teri,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel to be of great value. Our team works hard to provide our guests with a comfortable and enjoyable experience at a reasonable cost. We appreciate your acknowledgment of our efforts and hope to welcome you back in the future for another excellent stay.

Hi Mark,We appreciate your positive feedback on our staff members at the hotel. Our team is dedicated to providing excellent service and ensuring a pleasant stay for all our guests. It's heartening to hear that their efforts have been recognized. We will continue to uphold the high standards of hospitality that our guests deserve. Thank you for choosing our hotel, and we look forward to welcoming you back in the future.

Hi Keri,We sincerely appreciate your positive feedback and are delighted to hear that you enjoyed the flexibility of our late check-out option until 4 PM, which comes with a nominal fee. Our team strives to provide accommodating services that enhance the overall guest experience. Your gratitude is truly valued, and we look forward to welcoming you back for another enjoyable stay in the future.

Hi Melissa,We appreciate your positive feedback regarding the tranquility of your stay with us. Ensuring a peaceful environment for our guests is a priority, and we are delighted to hear that you were able to rest well and enjoy a good night's sleep. Our team works diligently to maintain a quiet atmosphere throughout the hotel, and it's rewarding to know that your experience reflected this commitment to guest comfort. We look forward to welcoming you back for another peaceful stay in the future.