All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Illia Baranov, Guest Services Team Lead on 27 May 2024
Hi Keith!Thank you for your appreciation of our location and design! We are happy that you chose to stay with us and looking forward to your next visit!
Response from Mukesh Kumar, Guest services Supervisor on 26 May 2024
Hi Xoan!,Thank you for your feedback! We're glad to hear you found our hotel clean and nice. We look forward to welcoming you back for an even better experience next time.
10/10 Excellent
Nikitas
26 May 2024
I loved the. Hotel
Nikitas
Stayed 8 nights in May 2024
Response from Illia Baranov, Guest Services Team Lead on 26 May 2024
Hi Nikitas!Thank you so much for your high rating!We are glad that you enjoyed your stay with us and looking forward to seeing you again.
6/10 Okay
Laura
25 May 2024
Liked: Cleanliness, staff & service
No microwaves, first room didnt have a fridge.
Bed was a double not queen.room space small. Staff was frindly and offered assistance. But i wont be returning.
Laura
Stayed 1 night in May 2024
Response from Mukesh Kumar, Guest services Supervisor on 26 May 2024
Hi Laura,Thank you for your feedback. We're sorry to hear about the issues with your room and amenities. We're glad our staff could assist you and appreciate your kind words about their service. We would love the opportunity to provide you with a better experience in the future. Please reach out to us directly for your next stay, and we'll ensure it's a great one.
Response from Illia Baranov, Guest Services Team Lead on 19 May 2024
Hi Hailey!We are extremely sorry to hear that you've had unpleasant experience with our staff! Please do not hesitate to reach out to us to let us know more about that experience.We value every feedback as it helps us to make our service even better!
Response from Mukesh Kumar, Guest services Supervisor on 10 May 2024
Kenneth, we are thrilled to have had the opportunity to host you and appreciate your fantastic review! We're confident that your next stay with us will be even more enjoyable and we can't wait to welcome you back!
Response from Mukesh Kumar, Guest services Supervisor on 10 May 2024
Hi Andrew! Thanks for reviewing our hotel! We're thrilled to hear that you found it clean and centrally located in the downtown core. Our top priority is to make sure our guests have a comfortable and convenient stay. We appreciate your feedback and can't wait to have you back soon!
Beautiful hotel. Smaller room but very well laid out. Bed was very comfy. Room had a nice coffee maker and small fridge. Microwave available in ice room for use. Very nice gym.
Gail
Stayed 2 nights in May 2024
Response from Mukesh Kumar, Guest services Supervisor on 10 May 2024
Hi Gail!! Thank you for your kind words! We're thrilled you enjoyed your stay in our beautifully laid-out room with comfy amenities like the coffee maker and fridge. Our gym is here for your convenience, and we look forward to hosting you again soon!
10/10 Excellent
Mouhammed
7 May 2024
Mouhammed
Stayed 2 nights in May 2024
Response from Mukesh Kumar, Guest services Supervisor on 10 May 2024
Hi, Mouhammed!! We are thrilled that you enjoyed your stay with us! Looking forward to seeing you again!
Response from Mukesh Kumar, Guest services Supervisor on 7 May 2024
Hi Karla, Thank you for your kind review! Please don't hesitate to share any feedback you have about your stay. Your input will help us make your next visit even better!
6/10 Okay
Larry
Travelled with partner
5 May 2024
Liked: Staff & service
Disliked: Amenities
Good location if you want to walk to the Winnipeg arena
Larry
Stayed 1 night in May 2024
Response from Illia Baranov, Guest Services Team Lead on 11 May 2024
Hi Larry!Thank you for your review.We strive to make stay of every guest a wonderful experience and we would love to hear any feedback that you might have. This will help us to make your next stay even better!Looking forward to hearing from you!
Response from Illia Baranov, Guest Services Team Lead on 4 May 2024
Hi Matthew!We are sorry that your stay with us didn't meet your expectations and would like you to know that we value every feedback. Please do not hesitate to let us know what could make your next stay with us better!Looking forward to hearing from you!
Response from Mukesh Kumar, Guest Services Supervisor on 3 May 2024
Hi Jordan,Thank you for your kind review! Please don't hesitate to share any feedback you have about your stay. Your input will help us make your next visit even better!
Response from Mukesh Kumar, Guest Services Supervisor on 3 May 2024
Hi Kevin,Thank you for your positive feedback! We're thrilled to hear that our hotel's proximity to the venue and our helpful and friendly staff contributed to a great experience for you. We're always here to assist you, and we look forward to welcoming you back for another enjoyable stay!
We loved the central location! The staff was incredibly helpful!
Cathleen
Stayed 2 nights in Apr 2024
Response from Puneet on 2 May 2024
Hi Cathleen! Thank you for your kind review! Please do not hesitate to let us know of any feedback you might have about your stay. This will help us make your next visit even better!
This is a great hotel, just a short walk from where the Jets play. Really easy to get to a game and not worry about parking. The room was spacious and I really like how environmentally conscious the hotel is. I would definitely stay here again.
Sara
Stayed 2 nights in Apr 2024
Response from Puneet on 2 May 2024
Hi Sara! Thank you for your nice review! We are looking forward to seeing you again soon.
Great hotel located in the heart of downtown Winnipeg. From the friendly staff to the in-room Nespresso machine, you’d be hard-pressed to find a better place to spend the night.
Richard
Stayed 1 night in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 1 May 2024
Hi Richard!Thank you for your kind words!Our staff (even our Nespresso machine) are glad to know that you enjoyed your stay with us.Looking forward to your next visit!
Response from Illia Baranov, Guest Services Team Lead on 1 May 2024
Hi Shawn!Thank you for your kind review!Please do not hesitate to let us know of any feedback you might have about your stay. This will help us make you next visit even better!
10/10 Excellent
Jesse
29 Apr 2024
Jesse
Stayed 4 nights in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 20 May 2024
Hi Jesse!Thank you for your rating!Looking forward to seeing you again.
Best place to stay for a concert at Burton Cummings Theatre. Too bad about the city’s sketchy downtown
Randal
Stayed 1 night in Apr 2024
Response from Mukesh Kumar, Guest Services Supervisor on 28 Apr 2024
Dear Randal,Thank you for your positive feedback!We're delighted that you found our hotel to be the ideal choice for attending a concert at the Burton Cummings Theatre. Our convenient location ensures easy access to the city's entertainment hub.Rest assured, guest safety is our top priority, and we maintain a secure environment within our premises.We appreciate your kind words and look forward to hosting you again soon.
Great location to attend the Jet game. Rooms were comfortable and clean.
Joanne
Stayed 1 night in Apr 2024
Response from Kathrine - Guest Services Supervisor on 27 Apr 2024
Hi Joanne, I'm glad to hear you enjoyed your stay! It sounds like you had a fantastic time at the Jet game and found the accommodations to your liking. Clean and comfortable rooms can make all the difference in a trip. We look forward to welcome you back again!
4/10 Poor
Shayne
Travelled with family
27 Apr 2024
Liked: Cleanliness, staff & service, amenities
They jacked the price up on a Thursday because something was going on. No pool or hot tub. The riff raff out front of hotel is scary at night. Wife did not feel safe at all. Do you feel paying 300 a night with parking is a fair price ??
Shayne
Stayed 1 night in Apr 2024
Response from Mukesh Kumar, Guest services Supervisor on 27 Apr 2024
Dear Shayne,Thank you for your feedback.Regarding pricing, our rates are set to reflect our offerings and market demand. We'll review to ensure fairness.While we regret any inconvenience regarding facilities, we strive to offer alternative amenities.Guest safety is a priority; we take security seriously and continually monitor. We apologize for any discomfort. Additionally, please note that Winnipeg City offers safe walks for guests upon request, free of charge.We value your input and hope to exceed your expectations on your next visit.
Great location for business travelers. Sleek and modern decor.
Kathy
Stayed 1 night in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 23 Apr 2024
Hi Kathy!Thank you so much for staying with us and leaving such a nice review!We are always open to any feedback from our guests, so please do not hesitate to contact us to share your ideas - this will helps us make your next stay even better.Have a lovely day!
10/10 Excellent
Madisson
22 Apr 2024
Madisson
Stayed 2 nights in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 13 May 2024
Hi Madisson!Thank you for your 5 star rating!We are hoping to see you again soon!
10/10 Excellent
Sarah
21 Apr 2024
Sarah
Stayed 2 nights in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 12 May 2024
Hi Sarah!Thank you for your rating!We are happy that you enjoyed your stay with us.Looking forward to see you again!
Great hotel! Upgrade to corner room isn’t worth the upgrade as the extra space is essentially a hallway to the main room.
Cherie
Stayed 1 night in Apr 2024
Response from Mukesh Kumar, Guest Services Supervisor on 20 Apr 2024
Thank you for recently staying at our hotel and for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay with us overall. However, we apologize if the upgrade to the corner room did not meet your expectations in terms of the extra space. Your comments are important to us, and we will consider them for future improvements. We appreciate your business and look forward to the opportunity to host you again for an even better stay.
Response from Illia Baranov, Guest Services Team Lead on 18 Apr 2024
Hi Sara!Thank you so much for your review!We are hoping that your next stay with us will be even better.Please do not hesitate to contact us if you have any feedback about our services.Have a lovely day!
10/10 Excellent
Sarah
13 Apr 2024
Sarah
Stayed 1 night in Apr 2024
Response from Illia Baranov, Guest Services Team Lead on 4 May 2024
Hi Sarah!Thank you for your wonderful review.We are looking forward to your next visit!
Thanks so much! We're thrilled you enjoyed the funky vibe and unique offerings. Our staff works hard to make sure your experience is top-notch, and we're glad you found the amenities up to par. Hope to see you again soon!
Overall nice place. Clean and modern, directly across street from arena. Tim Hortons and Browns and another restaurant on main level.
Nathan
Stayed 2 nights in Apr 2024
Response from Front desk agent on 13 Apr 2024
Thank you for your feedback! We're delighted to hear you found our place clean and modern. Being right across from the arena certainly has its perks, and we're glad you appreciated the convenience of having Tim Hortons, Browns, and another restaurant on the main level. We hope to welcome you back again soon!
10/10 Excellent
ellayna
13 Apr 2024
ellayna
Stayed 1 night in Mar 2024
Response from Illia Baranov, Guest Services Team Lead on 14 Apr 2024
Hi Ellayna!Thank you for your wonderful review!Looking forward to see you again!