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Reviews of Briery Wood Country House Hotel

4 out of 5
Briery Wood Country House Hotel
Ambleside Road, Windermere, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 146 out of 217 reviews" "
Rating 8 - Good. 63 out of 217 reviews" "
Rating 6 - Okay. 4 out of 217 reviews" "
Rating 4 - Poor. 2 out of 217 reviews" "
Rating 2 - Terrible. 2 out of 217 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay here. It’s a lovely building and comfortable place to relax and unwind and the afternoon tea we had was exceptional. We had an issue with lights in the bedroom constantly flickering that we reported to reception but it was only temporarily fixed as it reoccurred again later in our stay. Drinks from the bar were pricey. And make sure you ring the bell at the bar if you need service because waiting staff are constantly absent doing other things; maybe they were just shorthanded when we were there but that’s how it seemed. Cleaning staff were great.
Stayed 2 nights in Apr 2024
Response from . on 20 Apr 2024
Thank you for choosing the Briery Wood. We are delighted to read that you enjoyed our afternoon tea. Everything is prepared fresh on site, from the sandwiches served in the book, to the fish and chips, to the cakes inspired by characters from local writers. We do hope that we can welcome you back in the future.

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The driveway up to the hotel lets it down badly, there's loads potholes and some scattered litter at the entrance. Lovely well kept gardens and in a very quiet peaceful picturesque setting.
Stayed 1 night in Mar 2024
Response from . on 1 Apr 2024
Thank you for choosing the Briery Wood and your kind comments.The cold weather has left the drive slightly bruised but this will soon be remedied.We do help we can welcome you back in the future.

10/10 Excellent

GRAHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was too much trouble for the staff
Stayed 1 night in Mar 2024
Response from . on 3 Mar 2024
Thank you for your kind words and specifically about our team. Here at the Briery Wood we have a small team who are more than happy to go the extra mile for our guests as we feel that we are welcoming you into our home. I do hope that we can welcome you back to the Briery Wood in the future.

8/10 Good

debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly the place was homely the beds were comfortable The hotel was very warm the menu was lacking choice and we were able to write our name in the dust in the dining room
Stayed 1 night in Feb 2024
Response from , on 22 Mar 2024
Thank you for choosing the Briery Wood. We are delighted that you enjoyed your stay.We are sorry that you found the menu to lack enough choice. This is the first time we have ever received this feedback so we are somewhat surprised but we will take it on board all the same.We hope to welcome you back in the future.

8/10 Good

Audrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lot bigger than it looks from the outside, reception and other area has very clear signage. The room we were in was quite big, and everything that we need.
Stayed 2 nights in Feb 2024
Response from . on 19 Feb 2024
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We went for 3 night, the property manager was very kind and helpful the stuff all nice and happy to serve and the place was clean and comfortable I will absolutely go again !
Stayed 3 nights in Feb 2024
Response from . on 19 Feb 2024
Thank you for your kind words and specifically about our team. Here at the Briery Wood we have a small team who are more than happy to go the extra mile for our guests as we feel that we are welcoming you into our home. I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

ella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel in a great area, close to all the nice walks. lovely staff too :)
Stayed 1 night in Feb 2024
Response from . on 7 Feb 2024
Thank you for your kind words and specifically about our team. Here at the Briery Wood we have a small team who are more than happy to go the extra mile for our guests as we feel that we are welcoming you into our home. I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Jane

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made the stay. So attentive, nothing to much trouble. We took our dog with us and the dog was made just as welcome. We only stayed 1 night and would definately stay again
Stayed 1 night in Jan 2024
Response from Matthew on 22 Jan 2024
I'm delighted you enjoyed your stay with us. I hope we will be able to welcome you back to the Briery Wood.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed before at the Brierywood, and also at the sister hotels the Cragwood and the Merewood. We have never had cause for complain. Staff are always friendly and attentive. Will be staying again.Hotel is handy for access to Ambleside, Windermere and Bowness for great choice of places to eat if you wish to on an evening. Even though meals at the hotel is excellent. I love the cooked breakfasts.
Stayed 2 nights in Dec 2023
Response from . on 22 Dec 2023
Thank you for your kind review. Such lovely comments about our team and food. Here at the Merewood, Chef Ambrus and his team are constantly trying to improve our offerings in the 8 course taster menu in the Arboreal restaurant, as well as the Merewood Grill and only work with the freshest and most local (where possible) ingredients, so to hear such kind comments is gratefully received. Our team will also be grateful for your kind words on our service. We often feel as though we are welcoming you into our own home, so we are keen to be as hospitable as possible and are often happy to go the extra mile where possible.I do hope that we can welcome you back to the Merewood in the future.

10/10 Excellent

Zane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from . on 19 Dec 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very friendly staff food excellent bedrooms spacious will definitely stay again Thank you
Stayed 2 nights in Nov 2023
Response from . on 28 Nov 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

6/10 Okay

M

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was beautiful and friendly. The staff were kind but their abilities in terms of the quality of service were lacking we were served flat champagne in a wine glass. After the main course we ordered 2 VSOP cognacs and 2 coffees. This order was repeated back to us by the waiter sadly 2 French coffees were delivered. On complaint, we were given the French coffees foc. Sad that the staff didn’t have the those necessary skill, as they were otherwise efficient and friendly.
Stayed 2 nights in Nov 2023
Response from Matthew on 13 Nov 2023
I apologise for the issues that arose at the bar during your stay. We have taken your comments on board and will use them in future staff training to ensure we don't repeat these mistakes.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant dog friendly hotel
Thoroughly enjoyed our stay, staff are brilliant, so attentive to both us and our French Bulldog, nothing was too much trouble. Food was reasonable and really tasty. Garden rooms with a door directly from the bedroom to the garden is a massive plus Will definitely be back
Stayed 2 nights in Oct 2023
Response from . on 31 Oct 2023
Thank you for your kind review. Such lovely comments about our team and food.Here at the Briery Wood, we are a small country house hotel and we are more than happy to go the extra mile for our occasion and our team are always delighted to hear if they have had a positive impact during your stay. Our team of Chefs will also be most thankful for your comments. All of our food, from breakfast, to the 2 rosetted restaurant is carefully thought through, locally sourced and prepared on site.I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from . on 30 Oct 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

8/10 Good

Angie

Stayed 1 night in Oct 2023
Response from . on 24 Oct 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from . on 15 Oct 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

8/10 Good

Aroon

Travelled with family
Liked: Property conditions & facilities
People pleasant and helpful
Stayed 1 night in Aug 2023
Response from . on 26 Aug 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

William

Stayed 1 night in Aug 2023
Response from . on 15 Oct 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV
Choice of tv channels was limited to a few
Stayed 3 nights in Jul 2023
Response from . on 23 Jul 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

8/10 Good

Tessa

Liked: Cleanliness, property conditions & facilities, room comfort
More of a care home for elderly than a hotel
It was a nice stay. The receptionist was pleasant and morning breakfast staff were lovely. The room was clean, fresh and had everything we needed. The evening bar chap was u communicative, surly and borderline rude. It was clear that at 10.30 he just wanted us to go to bed and not dare to order a drink. It’s a shame the whole place is quiet and sleeping by early evening. It felt more like a care home for elderly than a hotel.
Stayed 2 nights in Jul 2023
Response from . on 14 Jul 2023
Thank you for choosing the Briery Wood. I am pleased to read that the majority of your stay was a success but also saddened to read of your experience at the bar. The hotel is open until 12pm s I can assure you this was not the case but clearly we need to look and learn from this situation and we will discuss this feedback with our team.I hope that we can welcome you to the Briery Wood in the future.

8/10 Good

Nanette

Stayed 1 night in Jul 2023
Response from . on 26 Aug 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from . on 21 Jun 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern hotel.
Very pleasant staying.
Stayed 2 nights in Jun 2023
Response from . on 18 Jun 2023
Thank you for choosing the Briery Wood and for your kind review. I do help that we can welcome you back in the future.

10/10 Excellent

Joanne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were spotless and spacious with a large comfortable bed. Breakfast and dinner were both delicious with a variety of options. The staff were very friendly and attentive and went out of their way to ensure we had a great stay. We took our dog too and booked a garden view room which had its own door. This enabled us to take our dog straight outside when we needed to. The hotel is extremely dog friendly. We will definitely stay here again.
Stayed 1 night in Jun 2023
Response from . on 18 Jun 2023
Thank you for your kind review. Such lovely comments about our team and food.Here at the Briery Wood, we are a small country house hotel and we are more than happy to go the extra mile for our occasion and our team are always delighted to hear if they have had a positive impact during your stay. Our team of Chefs will also be most thankful for your comments. All of our food, from breakfast, to the 2 rosetted restaurant is carefully thought through, locally sourced and prepared on site.I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Garden Room Top Marks
Short break stay, super garden room and very helpful staff
Stayed 1 night in Jun 2023
Response from . on 6 Jun 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel in a great position.
Beautiful hotel set in really lovely grounds. It's situated perfectly for local attractions, walk, sports etc. Food was delicious but pricey. Service was excellent, friendly and helpful. Nice little bar too.
Stayed 1 night in May 2023
Response from . on 2 Jun 2023
Thank you for your kind review. Such lovely comments about our team and food.Here at the Briery Wood, we are a small country house hotel and we are more than happy to go the extra mile for our occasion and our team are always delighted to hear if they have had a positive impact during your stay. Our team of Chefs will also be most thankful for your comments. All of our food, from breakfast, to the 2 rosetted restaurant is carefully thought through, locally sourced and prepared on site.I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Rachel

Stayed 1 night in May 2023
Response from . on 1 Jun 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

8/10 Good

yvonne

Stayed 1 night in May 2023
Response from . on 1 Jun 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

deborah

Stayed 2 nights in May 2023
Response from . on 28 May 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and location
Very well appointed large room with a new bathroom. Coffee maker and kettle as well as some yummy treats .great service including help with your bags.we enjoyed a drink in the bar and a delicious evening meal. Highly recommend for a stay in the lakes district
Stayed 1 night in May 2023
Response from . on 15 May 2023
Thank you for your kind review. Such lovely comments about our team and food.Here at the Briery Wood, we are a small country house hotel and we are more than happy to go the extra mile for our occasion and our team are always deliughted to hear if they have had a positive impact during your stay. Our team of Chefs will also be most thankful for your comments. All of our food, from breakfast, to the 2 rosetted restaurant is carefully thought through, locally sourced and prepared on site.I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Siu Yin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from . on 10 May 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Deborah

Stayed 2 nights in May 2023
Response from . on 10 May 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from . on 6 May 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from . on 6 May 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from . on 4 Apr 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from . on 20 Mar 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Peter

Stayed 1 night in Mar 2023
Response from . on 13 Mar 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter break
Wonderful hotel. Excellent friendly helpful staff, service and food. Will definitely return and would also like to try sister hotels. One minor disappointment was pillows not the most comfortable. Wonderful stay
Stayed 2 nights in Feb 2023
Response from . on 2 Mar 2023
Thank you for your kind review. Such lovely comments about our team and food.Here at the Briery Wood, we are a small country house hotel and we are more than happy to go the extra mile for our occasion and our team are always deliughted to hear if they have had a positive impact during your stay. Our team of Chefs will also be most thankful for your comments. All of our food, from breakfast, to the 2 rosetted restaurant is carefully thought through, locally sourced and prepared on site.I do hope that we can welcome you back to the Briery Wood in the future.

8/10 Good

jiemei

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2023
Response from . on 26 Feb 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from . on 13 Mar 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Chris

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent with a door out to the garden for our dog. The meals were top notch but the thing that was so outstanding was the friendliness and welcome from not just one or two but all of the staff, it made our stay. Will definitely return.
Response from Matthew on 8 Jan 2023
Thank you for your review. I'm delighted you enjoyed your stay so much and found the staff so helpful and friendly.I hope we will get the opportunity to welcome you back to the Briery Wood.

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from . on 8 Jan 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

JESSICA

Stayed 1 night in Dec 2022
Response from . on 8 Jan 2023
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Melissa

Stayed 1 night in Dec 2022
Response from Matthew on 6 Dec 2022
Thank you for your review. I'm delighted you enjoyed your stay with us and we hope to see you again soon.

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff make this hotel
we Love staying here, the hotel is quiet and lovely, some lovely traditional features and although its not central exactly regards to walking it is a great place to stay. The hotel is nice and the food is good, breakfast is great but what makes this hotel is the staff, they are the most pleasant, warm and welcoming staff from the lovely lad at the bar, Danny serving food and the reception staff are great too. this is why we go back - so many places to choose from in the lakes but the staff are just great and should be mentioned! Great Job - See you in Novemeber!
Stayed 1 night in Oct 2022
Response from . on 8 Oct 2022
Thank you for your kind review. Such lovely comments about our team and food.Here at the Briery Wood, we are a small country house hotel and we are more than happy to go the extra mile for our occasion and our team are always deliughted to hear if they have had a positive impact during your stay. Our team of Chefs will also be most thankful for your comments. All of our food, from breakfast, to the 2 rosetted restaurant is carefully thought through, locally sourced and prepared on site.I do hope that we can welcome you back to the Briery Wood in the future.

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from . on 19 Sept 2022
I am sorry to see your 4 out of 10 review of your recent stay at the Briery Wood. Unfortunately I can't comment further on any specifics as there wasn't a description of any frustrations you may have had

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from . on 19 Sept 2022
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

John

Stayed 1 night in Aug 2022
Response from . on 1 Sept 2022
Thank you for your kind review. I am delighted that you enjoyed your stay and I do hope that we can welcome you back to the Briery Wood in the future.