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Reviews of Baymont by Wyndham Winchester

2.5 out of 5
Baymont by Wyndham Winchester
960 Interstate Dr, Winchester, KY

Reviews

7.0

Good

Rating 10 - Excellent. 171 out of 583 reviews" "
Rating 8 - Good. 153 out of 583 reviews" "
Rating 6 - Okay. 98 out of 583 reviews" "
Rating 4 - Poor. 71 out of 583 reviews" "
Rating 2 - Terrible. 90 out of 583 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Howard

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in May 2024

2/10 Terrible

Debbie

Travelled with family
Disliked: Cleanliness
We have bed bug bites
Stayed 1 night in May 2024

8/10 Good

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean. Stairs instead of elevator, so if you are unable to use stairs, be sure to request a first floor room.
Stayed 1 night in Apr 2024

2/10 Terrible

Olivia

Travelled with family and small children
Disliked: Property conditions & facilities
Hotel was overly hot , short staffed. The first room we got assigned smelled like a sitting ash tray and there were cigarette burns all over the tiles . Changed room a little better bathtub was disgusting I wouldn’t let my four year old child bath in this. Was so ready to leave as soon as we arrived . I’m def not one that ever complains but will never stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn't like was our room was on the second floor which would have been fine, but no elevator and all the way across the building with two flights of steps. That would have been ok to, but my wife has congestive heart failure and gets short of breath easily making it pretty tough for her and was very unexpected.
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean well-kept rooms for the price! The whole property seemed well-kept and orderly
Stayed 1 night in Apr 2024

6/10 Okay

Robin

Travelled with family
There was no elevator and the stairway really needed updated the carpet looked really old and dirty . One of the rooms we used smelled like a cat had stayed in there and peed in the carpet . The second room we were in had tape down on the vinyl flooring they had put down , and the heater and ac unit was hard to get to come on and set and then back off
Stayed 1 night in Mar 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service
Very friendly and helpful staff. Spacious room and our kids really enjoyed the pool. Not too far of a drive to Red River Gorge area.
Stayed 2 nights in Mar 2024

2/10 Terrible

Daniel, Mount Sterling

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast wasn't great all prepackaged flatbread, no bagels, no hot eggs, sausage/meat. Pool was supposed to open at 8 was still "closed" when checked out at 9 am.
Stayed 1 night in Mar 2024

10/10 Excellent

Kayla

Stayed 1 night in Mar 2024

8/10 Good

Scott

Travelled with partner
Liked: Staff & service
Nice spot to stay for a great price.
Stayed 1 night in Feb 2024

2/10 Terrible

Kimberley

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Nancy A

Travelled with pets
Liked: Cleanliness, staff & service
Bathroom and bed were clean. Comfy bed and clean sheets. HVAC dirty and not all features worked. Pleasant staff. Left before breakfast was available. Indoor pool was closed.
Stayed 1 night in Feb 2024

10/10 Excellent

William

Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean with a friendly staff
The staff here is great. Hotel is very clean. Bed is a bit firm for me but better than many hotels we’ve stay at. We have stayed here before and will stay again in the future.
Stayed 2 nights in Feb 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. Rooms were nice and very spacious. The workers were very helpful. Breakfast was ok could have been better. We'll stay again
Stayed 1 night in Jan 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Toni

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not clean, hygiene products not stocked, smelled of pot terrible.
Stayed 1 night in Dec 2023

6/10 Okay

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The people next door were extremely loud due to thin wall and door.
Stayed 1 night in Dec 2023

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, amenities
Poor directions on how to turn into the property from the main road. Over 18 years it has been like this.
Stayed 1 night in Oct 2023

10/10 Excellent

Tammy

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

johnny

Stayed 3 nights in Dec 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Very clean and comfortable room. It comes with a fridge and microwave. Nice people, vey helpful and accommodating. The breakfast was ok; waffles, an egg and sausage sandwich, cereal, fruit, yogurt, oatmeal and milk and juices. Coffee was available at all times
Stayed 1 night in Dec 2023

2/10 Terrible

jennifer

Business traveller
Disliked: Amenities, property conditions & facilities
had to wait at front desk 19 minutes before anyone came and the rooms are dated and old bit what advertised on website
Stayed 1 night in Dec 2023

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was a mess. Burned out light bulbs, no proper shower rod and curtain, loose toilet seat, slow draining sink, for starter. I’m not sure what was renovated in this place, I never saw it.
Stayed 1 night in Dec 2023

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and easy check in, the room was clean air conditioner works, the pool is open and that's what my kids were most looking forward to, and I'll see how the breakfast is tomorrow but so far so good.
Stayed 1 night in Dec 2023

2/10 Terrible

Daniel

Stayed 3 nights in Nov 2023

4/10 Poor

Kassandra

Travelled with family
Disliked: Amenities
There was no plug in cover in our room and the night shift worker was very rude.
Stayed 1 night in Nov 2023

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is clean, quiet and the room is very well kept and nice. Convenient for food delivery and close to the interstate.
Stayed 1 night in Nov 2023

2/10 Terrible

Teresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much in need of someone who can speak English.
Stayed 1 night in Nov 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained and almost 1/2 the cost of the other establishments in the area.
Stayed 1 night in Nov 2023

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nasty, and not safe, I would advise you to go elsewhere
Stayed 1 night in Oct 2023

6/10 Okay

Gwen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the pool was inside ans accessible during our stay. Hated that there wasnt an elevator, especially since i had two kids with me. Would stay again.
Stayed 2 nights in Oct 2023

4/10 Poor

dan

Business traveller
Needs lots of repairs
Stayed 1 night in Oct 2023

8/10 Good

Steven

Stayed 1 night in Oct 2023

6/10 Okay

Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Only stayed here because every hotel around Slade was booked. No elevator; stairway / stairwell to 2nd floor is gross, Room 202 bathroom door wouldn't shut all the way, gaps around the main door room, clear tape on the floor where the laminate flooring either came up or to fill gaps, windows were water spotted dirty so it was hard to see outside, shower faucet dripped, round shower head flange piece not adhered to wall. Severely outdated and when we checked in we were told there was a $50 charge if we broke anything in the room. Took photos as we entered the room to document the floor, doors, shower head and shower drain in case they decide to charge us for stuff that was already broken. Other than that, we had a quiet stay, beds were firm & clean and room didn't smell old or musty.
Stayed 2 nights in Oct 2023

2/10 Terrible

Nadine

Disliked: Staff & service, room comfort
Very little sleep...uncomfortable bed and noisy!
Our bed was uncomfortable, and at 3 in the morning the next door people had there tv up so loud that you thought it was you tv, called management.. must have woke them up and they said it would take them 40 minutes to get there to do something about it...Our stay was only one night thank goodness
Stayed 1 night in Oct 2023

6/10 Okay

Connie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The upstairs hallway was pretty cheap looking and unkept. The carpet was unraveling and the Exit sign is hanging by wires on the ceiling. I felt like we were in a No-Tell Hotel by the looks of the dark hallway. We started to go back to the front desk and ask for a refund before we went into our room and we were going to go next door to the Hampton Inn. Our room, on the other hand was nice except for the bathtub. The faucet wouldn't turn all the way off and the drain was rusty-looking.
Stayed 1 night in Oct 2023

8/10 Good

Debra

Stayed 1 night in Oct 2023

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here about a year ago and it was decent. There have been many upgrades since that time, and it was much more pleasant. Our room was very clean with plenty of room to move around. The lobby and breakfast area were clean and brightly lit.
Stayed 3 nights in Oct 2023

2/10 Terrible

Haji

Disliked: Cleanliness, staff & service, property conditions & facilities
They put me in a room in a wooden floor with no carpet in that room we have to complain and the staff didn’t treat me right until the next day they relocate me into another room that was quiet good but the first room they shouldn’t rent it to anybody and he charged me 50 $ to pay as additional fee for the other room he have me
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
As expected for the price
Decent for the price. Room was large and clean. Bed was ok, a little firmer than I prefer. Indoor pool was not heated, so very cold. No elevator to second floor. Hallway carpet was run down and second floor hallway was very dim, not good lighting. Breakfast was standard with cereal, waffle, fruit. Overall decent hotel for the price.
Stayed 1 night in Oct 2023

8/10 Good

Kay

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was an issue checking in, apparently a lack of communication between the hotel and Expedia, but after several minutes and a very patient and helpful front desk the issues was resolved. Always keep itinerary # close by! Place was clean, our king room was large, updated building. There are or was, a small wild cat community not far away, on the other side of a fence, either like it or hate cats. Shopping and restaurants nearby, say, 5 min drive through local streets.
Stayed 2 nights in Jul 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities
Super easy check in
Stayed 1 night in Oct 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness
it served my needs
Stayed 1 night in Sep 2023

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023