Ratings based on 424 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Virginia

convenient and comfortable

Posted 23-Dec-2014
Courteous service, nice room, great shower, convenient location though entrance signage could be improved
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Jersey

Great access of what we needed!

Posted 15-Dec-2014
I loved how everything was new and clean!! This was the first time I have stayed in a hotel that I didn't smell smoke! Loved the new stall showers! Everyone was so friendly!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sarasota, FL

Nice Hotel and Accommodating Staff

Posted 26-Nov-2014
Pros: The Chocolate chip cookies are delicious!
Cons: Check in time should not be later than 3:00
Location: Longwood Gardens was beautiful! We also enjoyed the Brandywine Museum.
We were in Wilmington for a wedding. There were three other families staying at this hotel as well. We asked to check in a little early so we would make the wedding on time since the check in time is a little late being it is 4:00. We were graciously accommodated. The first room we were given did not have a tub so we requested to move. Again they were very accommodating. Unfortunately the room we were given had a very loud air conditioning which we did not realize until we went to bed late that night. This made sleep difficult. The next morning we asked to move again and they very kindly moved us to a quieter room and gave us free breakfast. This room was perfect. The hotel seems to be in the final stages of a remodel. The rooms are very attractive and it will be great when it is all done.
5 out of 5
Recommended
for Business Travellers
by Susan

This traveller left a rating score only Posted 12-Nov-2014 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by Anthonyfrom New York, NY

Great!

Posted 11-Nov-2014 on Hotels.com
Great newly renovated rooms.
5 out of 5
Recommended
for Couples
by A verified traveller

Very pleasant stay despite renovation activity

Posted 09-Nov-2014 on Hotels.com
Hotel is undergoing significant renovations in the rooms, dining, and meeting areas, but the hotel staff went out of their way to make everything great. We had a very comfortable renovated room on the HHonors floor. Restaurant and bar were set up in what looked like a ballroom; service was great, food was good. No noise at all from the renovations [we arrived 6 PM and left 8 AM next day]
4 out of 5
Recommended
for Couples
by Devinfrom Dallas

Polite service despite the blah area

Posted 06-Nov-2014 on Hotels.com
When we were given our original room, it had a single bed and we needed doubles. Everyone at the front desk was very accommodating, no one seemed like we were bothering them even though it was relatively late at night and we were hoping to grab dinner before we changed rooms. Also, an obvious bonus -- Doubletree cookies! I think you have to request them now, but they were always happy to hand them when we asked! Wilmington itself isn't super exciting. We were there for a wedding and had a hard time finding good-sounding food that wasn't a chain. Scrumptious near downtown was fantastic, and the owner is incredibly friendly.
3 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 03-Nov-2014
Pros: Location
Cons: Amenities
Convenient location. Definitely needs renovation. Relatively clean and comfortable for a short business trip.
5 out of 5
Recommended
for Families
by Lawrencefrom Covington

excellent hotel

Posted 01-Nov-2014 on Hotels.com
hotel was excellent,they supplied everything I asked for,bathroom shower was wonderful!
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 28-Oct-2014 on Hotels.com
Sarah at the front desk was very friendly and very helpful. She made my experience at the hotel great.