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Reviews of Baymont by Wyndham Williston

2 out of 5
Baymont by Wyndham Williston
1325 19th Ave W, Williston, ND

Reviews

7.8

Good

Rating 10 - Excellent. 98 out of 250 reviews" "
Rating 8 - Good. 84 out of 250 reviews" "
Rating 6 - Okay. 30 out of 250 reviews" "
Rating 4 - Poor. 20 out of 250 reviews" "
Rating 2 - Terrible. 18 out of 250 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Wendell

Disliked: Cleanliness, staff & service
Two staff members working the night shift. The female seemed nice, would converse and answer questions, but the guy wearing a mask was pretty rude. Wouldn’t address me directly and seemed eager to get rid of me. Even his female coworker had to remind him to ask for my id as he just complained about a system update he is unfamiliar with. Handed me my key and walked away right away. He didn’t even tell me the room number or where to go. I had to stand there for a few minutes before the woman came back and told me my room number and where to go. Room was nice looking initially, but once I moved the bed sheet back, there was a lot of long hairs in multiple places on the bed. The toilet also had its fair share of hairs. The weather was bad and extremely windy to which you could hear the wind howling most the night. Walls are thin also. Unfortunately I was next to a guy with a guitar and could hear him playing and talking until about 1am. Hopefully this was just a unlucky coincidence for me, but I know I will likely find a better place next time o visit the area.
Stayed 1 night in May 2024

6/10 Okay

Jim

Travelled with pets, Travelled with partner
Liked: Cleanliness
Reserved room with queen bed, given doouble bed.
Stayed 1 night in Apr 2024

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It’s easy to tell it was a motel 6 converted to a Baymont. The pillows were hard and thin, the mattress was springy and poor quality, and there was only a sheet and one blanket not much thicker than the sheet. It was a very uncomfortable sleeping experience, not what I have come to expect from Baymont. I will not be staying there again!
Stayed 1 night in Apr 2024

8/10 Good

Martin

Travelled with partner
Disliked: Amenities
Should improve cleanliness in general.
Stayed 3 nights in Apr 2024

6/10 Okay

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was overcharged by $10.00 and after over more than half an hour I was still charged an extra $10.00
Stayed 1 night in Mar 2024

8/10 Good

Scott

Stayed 1 night in Jan 2024

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay here again. Upon check-in the gentleman that helped me was not so friendly. But all other staff was amazing. Stayed 2 nights.
Stayed 2 nights in Jan 2024
Response from Management on 25 Feb 2024
Veronica, Thank you so much for the stellar review. We hope to see you again.

4/10 Poor

Charles Blaine

Stayed 4 nights in Dec 2023
Response from Management on 25 Feb 2024
Thank you

4/10 Poor

Nate

Stayed 1 night in Dec 2023
Response from Management on 25 Feb 2024
Thank you for taking the time and rating our property.

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that checked us in was so kind & friendly! She was very thorough & I would stay again. Room is very clean!
Stayed 1 night in Dec 2023

2/10 Terrible

Salena

Travelled with group
Disliked: Staff & service, amenities
This was absolutely awful! I was finishing my booking in the app and it was late at night, no traffic and plenty of room to get around us. It's cold and I wanted to make sure there was a room available without getting out. A man came to the window, startling my friend and I. He never identified himself to us and wasn't wearing anything related to the hotel- to tell us we couldn't be there. I told him I was finishing my booking and he walked away. To come back a minute later and ask if we lived in Williston because if we did we couldn't stay there. I had already submitted my booking and can't afford to get another room in town- so we parked and went in. While at the counter, he was exceptionally rude to us. He tossed everything on the counter instead of handing it to us- every word he spoke was short and rude. We asked for a second key and he threw two more onto the counter without a word. After we went into the room we went to the car to retrieve our belongings - when we passed by the desk he was staring at the photocopy of my friends ID and she was really uncomfortable - she decided she wasn't going to stay after all and went to her sisters. I was visiting my Mom and her place is cramped or I would have left as well. After she left I went outside and he stood at the end of the hall the entire time watching me. I had to call my cousin to come stay with me because the guy is terrifying! I've never felt so uncomfortable at a hotel in my life!
Stayed 1 night in Nov 2023

4/10 Poor

george

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
liked i8t!!
great people,friendly and helpful!!!!!!
Stayed 1 night in Nov 2023

4/10 Poor

Rick

No room to hang coats. Very small room!
Stayed 1 night in Oct 2023

2/10 Terrible

James

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The elevator was broken the whole week i was there so i had to use the stairs to get to the third floor everyday after ib was recovering from a surgery. Wasn't the best time for me. Then the electricity in my room didn't work in the kitchenette the first 4 days i was there. I travel to wolliston for business and don't know if i will go back to this place. Wanted to to doscuss a partial refund but didn't think i would get anywhere with the staff. I checked out early on Saturday and the employee did not know how to check someone out. I stood there for 20 minutes while he called the manager to get help.
Stayed 6 nights in Oct 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay
Room was very clean. The only thing that was confusing was the no breakfast. I checked 3 different times and nothing was there.
Stayed 1 night in Oct 2023

10/10 Excellent

Ryan

Stayed 1 night in Sep 2023

10/10 Excellent

kristine, Ogema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work there are so helpful and kind.
Stayed 2 nights in Sep 2023

2/10 Terrible

Michael

After an 11 Hour drive from Montana, we went to check in and my card was declined on file three days ago we stayed at the same facility It went through, so she called Expedia at the front desk spoke to someone name Jean, who is not great to understand his accent And ask the hotel for her spelling of her name phone number address twice and other is info had to call her back to make sure it was her and we got nowhere after 20min after this long drive. Finally I switched credit cards and resolve the issue myself. This was unacceptable and Doubtful I will use Expedia again. I expect someone to email me with an explanation.
Stayed 1 night in Sep 2023

10/10 Excellent

Faun

Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Liked: Amenities
Fast service
Stayed 1 night in Sep 2023
Response from Regional Manager on 18 Sept 2023
Thank you for taking the time and rating the property.

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Regional Manager on 18 Sept 2023
Thank you so much for the STELLAR rating.!

2/10 Terrible

John

Travelled with family
Disliked: Amenities
Rooms are college dorms. Very small. No coffee no breakfast and walls are paper thin.
Stayed 1 night in Aug 2023
Response from Regional Manager on 31 Aug 2023
John, Thank you for letting me know about your stay. We actually do have breakfast each morning, Cereal is out and there is a to go bag breakfast available at the desk. Not to mention Coffee is available in the lobby 24 hours a day.

6/10 Okay

Chris

Stayed 1 night in Aug 2023
Response from Regional Manager on 31 Aug 2023
Chris, Thank you for rating our property. We hope to see you again!

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Anticipated continental breakfast. Oh well
Stayed 1 night in Aug 2023
Response from Management on 22 Aug 2023
Teresa, We do offer a to go bag breakfast Daily.

10/10 Excellent

Richard

Stayed 1 night in Aug 2023
Response from Regional Manager on 18 Sept 2023
Thank you for taking the time and rating the property.

6/10 Okay

Ashley

Stayed 1 night in Aug 2023
Response from Management on 14 Aug 2023
Thank you for taking the time and rating our property.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place and staff
The manager{ Judy } went above and beyond to make our check-in and stay possible. Thank you Judy- your daughter and the rest of the staff for all the friendly fun and laughter.Would stay here any time It's top rate and enjoyable. Thanks again Judy.
Stayed 1 night in Jul 2023
Response from Management on 5 Aug 2023
Thank you so very much for a stellar review! I will be sure to pass on the information to Judy.

10/10 Excellent

Sherie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a 5 day stay and the staff was very friendly and helpful. Was not a vacation 😒 but they stay was great!
Stayed 2 nights in Jul 2023
Response from management on 4 Aug 2023
thank you so much for a positive review. we hope to see you again!

10/10 Excellent

Donna

Travelled with partner
Liked: Amenities
Clerk was very helpful and the hotel was situated near everything we needed
Stayed 1 night in Aug 2023
Response from management on 4 Aug 2023
Donna, Thank you! we hope to see you again!

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from management on 4 Aug 2023
thank you for rating our property. we hope to see you again.

6/10 Okay

Marshall

Disliked: Property conditions & facilities
No microwave and room is very small
Stayed 7 nights in Jul 2023
Response from management on 4 Aug 2023
Marshall, Thanks for letting us know. We do offer a microwave in the lobby for guest use.

8/10 Good

Steve

Stayed 1 night in Jul 2023
Response from GM on 13 Jul 2023
Thank you for staying with us Steve. I hope you enjoyed your stay we hope to see you again.

8/10 Good

Christian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great place to stay
Arrived for a business trip. The hotel staff where friendly and very helpfull in anything we needed. The room itself was very nice and clean. Beds where decently comfortably and i had no problem sleeping. Bathroom was ok could have used better ventilation but the shower had plenty of pressure and was clean upon arrival. The area is safe and well lit. For the price I really have nothing to complain about.
Stayed 4 nights in Jul 2023
Response from Management on 13 Jul 2023
Thank you for your review Christian. We hope to see you soon again.

8/10 Good

Jeffery, Albany

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ok but rooms are small. It was a motel 6 so not high quality
Stayed 1 night in Jun 2023
Response from Management on 7 Jul 2023
Jeffrey, Thank you for reviewing our property. We do plan on doing a few updates so we hope to see you again soon.

10/10 Excellent

larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I really the up-dated bathroom. All conveniences we needed were there.
Stayed 1 night in Jun 2023
Response from Management on 7 Jul 2023
Larry, Thank you for a great review. We hope to see you again!

8/10 Good

Karen

Liked: Cleanliness
Microwave in room would be great!
Stayed 2 nights in Jun 2023
Response from Management on 7 Jul 2023
Karen, Thanks for the information... We have just spoken to the owners about this recently.

10/10 Excellent

Debbie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and the young lady at the desk was extremely helpful and I felt welcome.
Stayed 1 night in Jun 2023
Response from Management on 7 Jul 2023
Debbie, Thank you for taking the time and reviewing our property. We look forward to seeing you again. thank you

4/10 Poor

Adam

Stayed 1 night in Jun 2023
Response from Management on 7 Jul 2023
Thank you for rating our property. We apologize that you were not completely satisfied.

2/10 Terrible

Ryan

Stayed 1 night in Jun 2023
Response from Management on 21 Jun 2023
Ryan, Thank you for taking the time and rating our facility We apologize that you were not completely satisfied.

10/10 Excellent

JESSE

Stayed 4 nights in Jun 2023
Response from Management on 20 Jun 2023
Jesse Thank you for taking the time and rating our property!

8/10 Good

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to everywhere we wanted to go
Stayed 1 night in Jun 2023
Response from Management on 20 Jun 2023
Jodi, Thank you so much! we hope to see you again soon!

4/10 Poor

Jacob

Stayed 1 night in Jun 2023
Response from Management on 7 Jul 2023
Jacob, We apologize that you were not happy with your stay. But thank you for rating our property.

2/10 Terrible

Sierra

Stayed 1 night in Jun 2023
Response from Management on 7 Jul 2023
Sierra, We apologize that you were not happy with the accommodations. Thank you for letting us know.

8/10 Good

Amanda

Stayed 1 night in May 2023
Response from Management on 19 May 2023
Amanda, Thank you for rating our property we hope to see you again

2/10 Terrible

Wade

Stayed 4 nights in May 2023
Response from Management on 7 May 2023
Wade, Thank you for taking the time and rating our property. We apologize that you were not fully satisfied with your stay.

2/10 Terrible

Wade

Stayed 2 nights in Apr 2023
Response from Management on 28 Apr 2023
Wade, Thank you for taking the time and rating our property.

10/10 Excellent

Dara

Stayed 1 night in Apr 2023
Response from Management on 19 May 2023
Thank you for taking the time and rating our property. We hope to see you again.

4/10 Poor

Brandy

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bed was very uncomfortable.
Stayed 1 night in Apr 2023
Response from Management on 23 Apr 2023
Brandy, We apologize that you did not get a good nights sleep. I will have Maintenance check the bed frame.

2/10 Terrible

chris

Business traveller
Disliked: Cleanliness, staff & service
Not sure
Stayed 2 nights in Apr 2023
Response from Management on 7 Apr 2023
Chris. We apologize you were not satisfied with out accommodations.