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Reviews of Wheyrigg Hall

3.5 out of 5
Wheyrigg Hall
Route B5302, Wheyrigg, Wigton, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 91 reviews" "
Rating 8 - Good. 38 out of 91 reviews" "
Rating 6 - Okay. 11 out of 91 reviews" "
Rating 4 - Poor. 4 out of 91 reviews" "
Rating 2 - Terrible. 0 out of 91 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Narendra

Travelled with family
Liked: Cleanliness, staff & service
Modest accommodation, it was a hot day but fan was not available. Leakage from the ceiling of the room.
Stayed 1 night in May 2024

6/10 Okay

Norman, Houston

Liked: Cleanliness, staff & service
Apart from the hotel, nowhere to go but facilities are limited. Staff friendly, food average.
Stayed 1 night in May 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed for a couple of nights while working in the area and can't really fault it. Food great and room comfortable if a little bit dated. Good shower with plenty of hot water!
Stayed 1 night in Nov 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
No wifi connection was possible in the room.
Stayed 1 night in Aug 2023

8/10 Good

Lee

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from SB on 11 Aug 2023
Thank you for your review, much appreciated.

10/10 Excellent

caroline

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Oldie worldy pub ;friendly,clean ,good food,ample parking ,would definately go again
Stayed 2 nights in Aug 2023
Response from TT on 11 Aug 2023
Thank you for your review, much appreciated.

10/10 Excellent

Christina Lee

Stayed 1 night in Aug 2023

8/10 Good

Rhodri

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find in such a remote area, fine staff and food.
Stayed 1 night in Jul 2023

10/10 Excellent

David

Stayed 1 night in Jun 2023

10/10 Excellent

Stanislav

Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Martin

Stayed 1 night in May 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great venue
Quite a big place. Staff were amazingly friendly and helpful. Evening meal was classic pub grub but really good quality and good portions. Wifi was good. Shower was good and everywhere was lovely and clean. I'd be happy to stay here anytime.
Stayed 1 night in Apr 2023

10/10 Excellent

Brien

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Comfy dining room/pub, personable staff, convenient location.
Stayed 2 nights in Apr 2023

8/10 Good

SUSAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Just over 30 mins from keswick in a quiet location,excellent hosts ,amazing food .i love thats its not a new updated place gives it more character. I didnt have a good night sleep but that was due to upstairs neighbours .that was only down side and was a shame it was only a one night stay.
Stayed 1 night in Apr 2023

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely accomodating staff and lovely food
Lovely staff, very accommodating throughout our stay. Lovely food and accommodated 2 late guests who arrived just as kitchen was closing. Nice quiet sleep even though there was a party going on at the time. Would recommend staying and will definitely return
Stayed 1 night in Dec 2022

8/10 Good

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
A beautiful old building transformed into a lovely hotel without losing any of its old character, we enjoyed our second stay with the grandchildren who thought it was great the staff were fantastic and friendly roll on next year
Stayed 4 nights in Aug 2022

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try the food
Absolute amazing food. I’ve not had better for a long time
Stayed 1 night in Jun 2022
Response from Ste on 30 Jun 2022
Thank you for your feedback and comments

8/10 Good

Anthony, Coventry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, lovely staff
Stayed 1 night in May 2022
Response from ste on 30 Jun 2022
Thank you for your review

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, quiet location, ample parking. Restaurant food was really good, pub grub. Breakfast was slow but there were a lot of runners staying for a local race.
Stayed 1 night in May 2022
Response from ste on 30 Jun 2022
Thank you for your positive review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from ste on 30 Jun 2022
Thank you for giving us 10 out of 10 this really means a lot to us all.

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Really nice helpful staff, very friendly and good rural location. Good range of whisky and competitive prices on the drinks! Room was a single room, a bit dated and a little noisy when people were walking about in adjacent rooms but was a definitely a comfortable sleep! Shower had good water pressure and was very clean and tidy.
Stayed 1 night in Apr 2022

10/10 Excellent

Jane

Stayed 1 night in Apr 2022

10/10 Excellent

Anthony

Stayed 1 night in Apr 2022
Response from Ste on 20 Apr 2022
Thank you for your excellent score this feeds us to strive better Kind regards Wheyrigg hall hotel

10/10 Excellent

Lind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming
We had 2 rooms at the hotel and both were of a high standard , spotless and very comfortable. Staff were very friendly and could not do enough for us. Will definately be returning to the Wheyrigg! 10/10
Stayed 2 nights in Feb 2022
Response from Ste on 20 Apr 2022
Thank you very much for your lovely review and we will be glad to have you back Kind regards Wheyrigg hall hotel

10/10 Excellent

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from ste on 14 Jan 2022
thank you for your great review hope to see you again in the not too distant future

10/10 Excellent

nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Will definitely use again.
Stayed 1 night in Oct 2021

6/10 Okay

Maureen

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Good value stopover for one night, but room decor and hotel layout needs updating.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family break away
Excellent, we arrived early and room was ready for us food really good, lovely beef sandwich "s for lunch and good breakfast Family run hotel with really good service
Stayed 1 night in Aug 2021
Response from STE on 26 Aug 2021
Hi Thank you very much for your review,we are pleased to here you enjoyed your stay with us kind regards Wheyrigg hall hotel& Staff

4/10 Poor

J E

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Just passing through
Hotel staff were very pleasant and the bar had a good atmosphere. Breakfast was good in terms of quantity and quality. Room was spacious but marred by being musty and this detracted from the overall experience. In terms of value for money I would want better quality rooms for the price paid. Okay for a one night stay but I wouldn’t want to stay any longer.
Stayed 1 night in Aug 2021
Response from S on 16 Aug 2021
Hi Thank you for finding the time to write a review This will help us reflect on what has happened and how we can improve the guests experience for future guests,we are just sorry to hear your stay was not a memorable one for the right reasons

6/10 Okay

Verified traveller

Travelled with family
Hotel was an interim stay on our way home from holiday. Hotel is A little tired and in need of some modernisation, very creaky floorboards and could hear different residents using their tele into the middle of the night. Hand rails very lose in bathroom and shower sprayed out of holes. Staff we’re on the whole very pleasant, especially the lady who served our breakfast, one girl didn’t know what beer was on offer but she was very young and didn’t know the difference between cider and beer. Our meal was taken to a different table after taking 50 minutes after ordering.
Stayed 1 night in Aug 2021

4/10 Poor

Jatin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You can find better
Nice location, but we found litter from previous occupants in our room and at least 5 spiders. Having an arachnophobia sufferer in the family meant that they stay was not pleasant. Seriously. The place was last refurbished in the 80’s by the looks of it. If you like Axminster and Wilton carpets with dingy lighting then it’s great.
Stayed 1 night in Aug 2021
Response from S on 9 Aug 2021
Hi Thank you for your constructive criticism,sorry this wasn't a place to your liking ,we are situated in the country and the bedrooms are a barn conversation we have all wildlife around us,

8/10 Good

Luke

Liked: Cleanliness, staff & service, room comfort
lovely clean hotel 4 out of 5
the staff are very friendly and followed covid guidelines making are stay feel safe and enjoyable. The room itself was very clean and a good size for a couple. my only criticism of the hotel was it could do with a little bit of modernising especially in the bathroom. this is not a point to say I wouldn't return however thanks to the staff and food offered being brilliant.
Stayed 2 nights in Aug 2021
Response from Ste on 9 Aug 2021
Hi Luke Thank you very much for your review and for the constructive criticism,this year we have had all the bathroom water pressures increased New water main and boiler installed in one part of the building and we have refurbished Four Bathrooms and Two are getting done as i am typing ,so we hope to see you again and i could recommend rooms 11,14,15,and 9 refurbished bathrooms thank you Kind Regards stephen

10/10 Excellent

Arwid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Ste on 8 Aug 2021
Thank you for your review this means a great deal to us,And Thanks for choosing wheyrigg hall hotel. Kind regards Wheyrigg hall and staff

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
What a lovely place, the owner and staff went above and beyond when we couldnt get a taxi. Stuff your chain hotels you will never get service like we had at wheyriggs. Bedroom was cisy with a comfy bed and the breakfast was lovely with plenty of choice. Looking firward to staying again.
Stayed 1 night in Jul 2021
Response from TT on 3 Aug 2021
Thank you for taking time to leave a review, it is much appreciated.

10/10 Excellent

Shabana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and staff
Great staff and lovely hotel.
Stayed 1 night in Jul 2021
Response from TT on 27 Jul 2021
We are pleased you enjoyed your visit. We appreciate your review and will pass it on to our staff.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and courteous staff and excellent rooms. Would certainly stay again.
Stayed 1 night in Jun 2021
Response from ste on 22 Jun 2021
Thank you for your reviewing our hotel ,this is much appreciated Kind Regards Wheyrigg hall Hotel & Staff

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Great
Great stay but very slow service in resturant.
Stayed 1 night in Jun 2021
Response from ste on 18 Jun 2021
Thank you for your great review,. Kind regards Wheyrigg Hall hotel